When we walked into the store, we were immediately helped by a wonderful young lady, Charlotte, who could not have been more helpful if she had tried. The holiday we wanted was booked in minutes. Tha... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Another great service. Second time a group of us has booked through The Lovely Lucy! We tell her the destination & dates and she delivers every time & bearing in mind she has to accommodate differen... Toon meer
Bedrijf heeft geantwoord
I wouldn’t book my holidays anywhere else. Francine is amazing. Always so friendly, helpful (and patient 🤗) when we are choosing our holidays. Amazing customer service every time. She goes above a... Toon meer
Bedrijf heeft geantwoord
Brilliant, will definitely be booking future holidays with Hays Travel. Great staff who will help with everything. So happy we chose Hays.
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
19 St. Chad's Parade, L32 8RD, Kirkby, Verenigd Koninkrijk
- 01514386596
4,9
Uitstekend
935 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Kirkby
Janet,
Thank you so much for your wonderful feedback! We are so pleased to hear that you love our team in Kirkby. We truly appreciate your kind words.
Kind Regards
Hays Travel
City breaks We had a budget for a 4day
We had a budget for a 4 day city break as we had some destinations and to see the best price with all the options flight, hotel, hotel transfer from airport to hotel. The travel agent helped us and gave us a good deal which suited both parties and paid a deposit so are planning to go very soon.
1 augustus 2026
Brilliant
Brilliant, will definitely be booking future holidays with Hays Travel. Great staff who will help with everything. So happy we chose Hays.
5 augustus 2026
Great help in booking our holiday …
Charlotte was very helpful in booking our holiday and flights. Talked us both through the process and we were very pleased with her help.
5 augustus 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our colleague was very helpful in booking your holiday and flights. We hope you have a fantastic trip!
Kind Regards
Hays Travel Kirkby
Wouldn't book with anyone else
Wouldn't book with anyone else, brilliant staff in Kirkby branch first rate customer service
4 augustus 2026
Antwoord van Hays Travel - Kirkby
so pleased to hear that our team provided first-rate customer service. We truly appreciate your loyalty and look forward to assisting you again.
Kind Regards
Hays Travel Kirkby
The staff are so knowledgeable about…
The staff are so knowledgeable about the holidays and places to visit. They are also very polite.
28 juli 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our team was knowledgeable and polite. your holiday will be here soon enough and we hope you enjoy it.
Kind Regards
Hays Travel Kirkby
We always book our holidays though hays…
We always book our holidays though hays Kirkby Francine is amazing
3 augustus 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that you always book your holidays with us and that our team has been amazing. We truly appreciate your loyalty.
Kind Regards
Hays Travel Kirkby
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our advisor was helpful and efficient during your visit. We truly appreciate your kind words.
Kind Regards
Hays Travel Kirkby
When we walked into the store
When we walked into the store, we were immediately helped by a wonderful young lady, Charlotte, who could not have been more helpful if she had tried. The holiday we wanted was booked in minutes. Thanks to this lovely lady, no more internet scrolling for us!!
2 augustus 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our team member was able to assist you efficiently and make your holiday booking experience so positive. We hope you have a fantastic trip!
Kind Regards
Hays Travel Kirkby
Staff was amazing and friendly and…
Staff was amazing and friendly and found the perfect holiday package for a decent price.
26 juli 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our team was amazing and friendly, and that you found the perfect holiday package at a great price. We truly appreciate your kind words!
Kind Regards
Hays Travel Kirkby
Always book our holidays with Hayes in…
Always book our holidays with Hayes in Kirby lovely ladies, very helpful, very informative. Excellent all round
26 juli 2026
Antwoord van Hays Travel - Kirkby
We are delighted to hear that our team provided such helpful and informative service. We truly appreciate your kind words and taking the time to write this review.
Kind Regards
Hays Travel Kirkby
Alice was extremely helpful with our…
Alice was extremely helpful with our booking very professional and a treat to talk too xx
2 augustus 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our colleague was professional and made your booking a positive experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Kirkby
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that you experienced great help and service. We appreciate your kind words.
Kind Regards
Hays Travel Kirkby
lovely girls in the kirkby store…
lovely girls in the kirkby store charllotte very helpful always book hols in here
25 juli 2026
Antwoord van Hays Travel - Kirkby
shirley brocklehurst,
Thank you for your fantastic 5-star review! We are so pleased to hear that you always have such a positive experience with our team. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel
I wouldn’t book my holidays anywhere…
I wouldn’t book my holidays anywhere else. Francine is amazing. Always so friendly, helpful (and patient 🤗) when we are choosing our holidays. Amazing customer service every time. She goes above and beyond every time. I could not recommend her and the girls in the Kirkby shop enough. Thank you again Fran
23 juli 2026
Antwoord van Hays Travel - Kirkby
It's fantastic to know that you consistently receive amazing customer service and that our team goes above and beyond for you. We truly appreciate your loyalty and kind words.
Thanks
Hays Travel Kirkby
very polite and helpful really glad i…
very polite and helpful really glad i went there the young lady who served me was polite and could not do enough for megot me a really good dealfor my holiday and i will definitely use hays trave for my future holidays thank you .
23 juli 2026
Antwoord van Hays Travel - Kirkby
We are so pleased to hear that our colleague provided such excellent service and helped you find a great deal for your holiday. We truly appreciate your kind words and look forward to assisting you with future travels.
Thanks
Hays Travel Kirkby
Antwoord van Hays Travel - Kirkby
Thank you for taking the time to leave such a lovely review. We are so pleased to hear that our team was very patient and helpful.
Thanks
Hays Travel Kirkby
Always lovely staff very friendly …
Always lovely staff very friendly wouldn't book anywhere else for a holiday
15 juli 2026
Antwoord van Hays Travel - Kirkby
Thank you for your wonderful review! We are so pleased to hear that you always find our staff lovely and friendly.
Thanks
Hays Travel Kirkby
Just a quick phone call and Charlotte found us a holiday we called in and sorted out our details faboulous service
Quick and easy Charlotte was so helpful and answered all our questions we phoned first and she came up with the holiday we wanted a quick visit to the shop and we booked it great service thanks Charlotte
22 juli 2026
Antwoord van Hays Travel - Kirkby
We love hearing your feedback ,that our colleague was helpful and answered all your questions, making your booking quick and easy. We appreciate your kind words.
Thanks
Hays Travel Kirkby
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.