As always, excellent customer service, no pressure to make a quick choice. Ruby and Emily offered several options for my plans explaining the pros and cons of each allowing to get exactly what I wante... Toon meer
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Lees wat reviewers zeggen
quick and efficient service received to re book a holiday due to carrier/ airline moving airport they(airline) did not make it easy!Hays did .I recommend Hays and have booked a number of times peter... Toon meer
Bedrijf heeft geantwoord
We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... Toon meer
Bedrijf heeft geantwoord
Poppy was very helpful and understanding as this is my first time abroad without my husband, with whom I I’ve travelled for over 40 years. I was very anxious about booking but was not rushed in to a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
48 Mill Street, SK11 6LT, Macclesfield, Verenigd Koninkrijk
- 01625 839874
5,0
Uitstekend
889 reviews
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Personal Touch
As always, excellent customer service, no pressure to make a quick choice. Ruby and Emily offered several options for my plans explaining the pros and cons of each allowing to get exactly what I wanted. So much better than browsing websites.
28 augustus 2026
Very good experience always satisfied…
Very good experience always satisfied great girls Claire did a greatjob again got us fab holiday thrilled to bits role on September 16th KOS here we come
28 augustus 2026
Trusting the person you’re dealing with
19 augustus 2026
Excellent staff and very professional…
Excellent staff and very professional they all deserve a box of chocolates each !
18 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
quick and efficient service received …
quick and efficient service received to re book a holiday due to carrier/ airline moving airport they(airline) did not make it easy!Hays did .I recommend Hays and have booked a number of times peter
24 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for leaving us a lovely 5* review Peter, see you soon -Fran 😊
Hays are our favourite travel agent
Hays are our favourite travel agent. They are so helpful and efficient and so friendly offering a great service.
23 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much, your repeat custom means a lot to us and its always lovely to see you both in store, Poppy :-)
Very knowledgeable and friendly
Very knowledgeable and friendly. Gave us a good choice within our budget. Took time to explain what each area had to offer
22 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you for the review Sandra :-) We will see you soon! Emily :-)
We rang just before closing hours
We rang just before closing hours , however the staff , were very helpful , and didn’t rush us , we booked our holiday for October, very satisfied
13 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you for taking the time to leave us such a lovely review. Emily :-)
Poppy was very helpful and…
Poppy was very helpful and understanding as this is my first time abroad without my husband, with whom I
I’ve travelled for over 40 years. I was very anxious about booking but was not rushed in to a decision and given reassurance as well as good advice. The booking process was easy and I feel much more confident about my holiday.
12 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you for the review I'm so happy we found you a holiday to suit :-) Poppy
Antwoord van Hays Travel - Macclesfield
Thanks Donna for taking the time to leave us a 5* review and for booking with us again in store, it is always a pleasure to see you in store and to sort out your holidays for you, Thanks again Claire 😎
The staff knew exactly what I wanted…
The staff knew exactly what I wanted after I told them my budget and where I would like to go they gave good advice as what they thought I would like out of the holiday
17 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thanks Tim for leaving me a 5* review and for booking with us again in store, See you soon Ruby 😎
All staff are friendly and…
All staff are friendly and knowledgeable and make you feel like they really care about your holiday. Would go nowhere else for booking my holiday.
9 augustus 2026
Antwoord van Hays Travel - Macclesfield
What a lovely review to read :-) We really appreciate you choosing to book your holidays with us, we will see you soon, Emily :-)
Abbie was so helpful and booked my…
Abbie was so helpful and booked my holiday with ease answering my questions.
8 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for your lovely review and for booking with me in store, See you soon Abbie 😎
Visited the store for recommendation…
Visited the store for recommendation and ultimately book a river cruise, staff were extremely helpful and knowledgable and gave 1st class service. The booking process was explained to us and and we felt involved which was very helpful.
14 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for taking the time to leave such a lovely 5* review and for booking with us in store. It is always such a pleasure to see you both and sort out your holidays for you, See you soon Poppy 😎
We had been let down on a Danube cruise…
We had been let down on a Danube cruise leaving that day. Went into Hays with an open mind. Emily brilliant, went to no end of trouble to find us a suitable holiday. Which she did!!
13 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for your lovely review and for booking with me in store, It was fabulous to get something sorted for you and I am sure you will both have an amazing holiday, See you soon Emily 😎
The lady that served us was very…
The lady that served us was very friendly, listened to what we wanted, shown us a few choices for us to choose from. She was efficient and reassured us she will take care of everything.
3 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much Tanya for leaving such a lovely review, I am sure you will have a fabulous holiday in Cyprus and thank you for booking with me, See you soon Fran 😎
Professional service as usual
Professional service as usual. Agent gave us the benefit of her personal experience.
4 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for booking with us and for leaving us a 5* review, See you soon Claire 😎
We received a warm greeting on arrival
We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to speed with the holiday we were interested in. She checked for a better deal gave us good advice and checked us in as part of the process.
Great service, simple process so on this basis we only have positive reasons to go back to Hays Travel 👍
1 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for taking the time to leave us such a lovely review. It was a pleasure to book your holiday for you. See you soon, Fran 😊
The assistant took her time to ensure…
The assistant took her time to ensure that my granddaughter was happy with the place we booked and that she had everything there that she wanted.
8 augustus 2026
Antwoord van Hays Travel - Macclesfield
Thank you so much for your lovely review Ann. It is always a pleasure to book your holidays, see you soon, Ruby 😊
Professional
Professional, friendly, helpful, value for money service. All staff amazing. Thanks Emily for the perfect booking.
29 juli 2026
Antwoord van Hays Travel - Macclesfield
Thank you David for leaving us a 5* review and for booking your flight with us, Always a pleasure to see you in store, See you soon Emily 😎
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