We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My wife and I always use your Seaham branch to book our holidays we always get a nice welcome. This time it was Megan who looked after us. as usual made us feel welcome and part of the family Megan so... Toon meer
Bedrijf heeft geantwoord
Megan from Seaham Hays Travel was absolutely amazing and went above and beyond to help make the best of booking our holiday! Definitely recommend and will 100% be booking future holidays with Megan!
Bedrijf heeft geantwoord
The friendly welcome you always get from all the staff when you walk into the shop, is really pleasant. The staff remember you, and are genuinely pleased to greet you. Sienna, who booked our holida... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
56 Church Street, SR7 7HF, Seaham, Verenigd Koninkrijk
- 0191 5813459
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sharon was very informative and…
Sharon was very informative and knowledgeable. Answered our questions with total honesty. Very friendly and relaxed.
9 augustus 2026
Antwoord van Hays Travel - Seaham
Thanks for this, was lovely getting to meet you both, Sharon :)
Antwoord van Hays Travel - Seaham
Thank you for this to pleased we managed to get you sorted again for next year - Amelia :)
10/10
Megan from Seaham Hays Travel was absolutely amazing and went above and beyond to help make the best of booking our holiday! Definitely recommend and will 100% be booking future holidays with Megan!
7 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you so much for your lovely review, it is greatly appreciated! I hope you both have the best time on your holiday!
Megan 🏖️
As usual
As usual, staff friendly, helpful, and professional.
Got what I wanted in double quick time. Well pleased.
7 augustus 2026
Antwoord van Hays Travel - Seaham
Thanks for this lovely review, always a pleasure to see you in store :)
We had a great experience booking our holiday
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday.
We had already found the holiday we wanted, but were undecided on the dates and which hotel to choose. Holly was incredibly helpful, answering all our questions and guiding us through the different options without any pressure. Her advice made it much easier for us to make our decision.
Excellent, friendly customer service throughout, and we wouldn't hesitate to book with them again.
4 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you so much for your lovely review! Your support is greatly appreciated and it was a pleasure to help book your fabulous holiday!
Thanks Holly
Holly was exxellent as usual
Holly was exxellent as usual. Only use Hays Seaham as Sharon, Holly and all the girls are brill. Thanks again and roll on May 5th next tear for PortoAventura 👍
6 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support!
Many Thanks
Hays Travel Seaham
Great service x all the girls are…
Great service x all the girls are lovely and very helpful. One 30 min appointment and we were booked up everything sorted. Even got the map up to see what was close etc that extra mile goes along way
1 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you so much for your kind review, we are always happy to help. Hope to see you again soon - Alex :)
It took 20 minutes from walking in to…
It took 20 minutes from walking in to walking out for Alex to sort and book our trip for us.
A big thank you to Alex and the team at Seaham for once again going the extra mile for us.
5 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you so much for your amazing review - its always a pleasure and looking forward to seeing you again soon :) - Alex
Staff were very helpful made the hole…
Staff were very helpful made the hole process painless
28 juli 2026
Antwoord van Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your fab holiday. We really appreciate your support! Alex :)
Great customer service
Great customer service. Very knowledgeable and friendly staff. Holly went above and beyond to get us the best deal
4 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you for your lovely review, we appreciate your support! It was a pleasure to help book your fabulous holiday. Thanks Holly :)
Antwoord van Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :) Thanks Sienna
Always a pleasure to see the girls in…
Always a pleasure to see the girls in seaham always helpful Megan was very helpful
3 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you for your kind review. We really appreciate your continued support! Thanks Megan :)
Antwoord van Hays Travel - Seaham
Thank you for your wonderful 5-star review! It is greatly appreciated and I hope you have an amazing holiday!!
Many thanks,
Holly 🏖️
Fantastic customer service second to…
Fantastic customer service second to none
Answered all my questions and if they didn't know the answers they found out
1 augustus 2026
Antwoord van Hays Travel - Seaham
Thank you for your kind review, it is always a pleasure to help book your amazing holidays! Thanks Alex :)
friendly helpful staff as always
30 juli 2026
Antwoord van Hays Travel - Seaham
Thank you for your kind review, we really appreciate your support! Thanks :)
Fantastic customer service from Amelia…
Fantastic customer service from Amelia . She went above and beyond to sort our family holiday out for 10 people travelling from 2 differant airports. Highly recommend Hays travel Seaham. I woudnt go anywhere else to book a holiday.
31 juli 2026
Antwoord van Hays Travel - Seaham
Thank you so much for the lovley review! Was so lovley to sort your special family holiday, thank you for your loyalty to us, Ameila :D
Sharon was very helpful as always
Sharon was very helpful as always. Would recommend everyone to go to Hays at Seaham.
28 juli 2026
Antwoord van Hays Travel - Seaham
Thank you for your kind review, we really appreciate your support! Thanks :)
Antwoord van Hays Travel - Seaham
Thank you for your kind review, we really appreciate your support! Thanks Megan :)
My wife and I always use your Seaham…
My wife and I always use your Seaham branch to book our holidays we always get a nice welcome. This time it was Megan who looked after us. as usual made us feel welcome and part of the family Megan sorted us a cruise at a great price we left the shop a happy couple. It doesn't matter which member of staff we get it's totally professional from start to finish.
19 juli 2026
Antwoord van Hays Travel - Seaham
Thank you for your lovely review, we really appreciate your continued support! It is always a pleasure to help :)
Many Thanks
Hays Travel Seaham
Attention to detail
9 april 2026
Antwoord van Hays Travel - Seaham
Thank you for this 5* review was my pleasure to help you. Holly :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.