Audika - Brentwood Reviews 

Very pleased with service to remove ear wax. Thank you, Debbie Brooks

The service at the Shenfield Audika centre was excellent. I had my earwax removed 2 weeks ago, but as there was too much and some was too hard to remove I had to return for a second visit (at no extra cost). Now ears are totally cleared of earwax, a very professional job by Debbie. The staff are always very welcoming and I would highly recommend their service

Kate was so kind, efficient and patient. She explained everything so easily and simply.
I would recommend her to everyone, for the best possible experience.

I was very satisfied with my appointment. I have tinnitus as well as low hearing. The appointment was very informative and the hearing aids I tried were extremely comfortable.

Answered all my concerns about hearing. Very professional service from initial contact to hearing test. Liked the fact the test was done in a mutually convenient time and place.

Debbie was great. She explained all the steps clearly and was very gentle.
I still can't believe how much wax was extracted.

Very friendly and kind service from Hidden Hearing in Shenfield Brentwood.
Definitively always a pleasure to see Pat and Eva

Very pleased with the service definitely recommend.

Called in for my annual check up and service. Always a warm and courteous welcome. Had hearing tested and discussed a possible upgrade to latest model aids. As minimal changes booked appointment for next year. Of course there is always the option of a walk in appointment to review and fix any changes. Great service as usual.

Debbie was extremely thorough in her explanations and gentle in her was removal.
I’m now looking forward to a hearing test

Visited Hidden Hearing in Shenfield for ear wax removal and a hearing test following a medical that showed a blockage. They were very efficient and Debbie, in particular, was personable and professional. She wouldn’t go ahead with the wax removal until I had applied olive oil drops for five days. Had to go back for another visit as the blockage was stubborn and ended up having two hearing tests - all at no extra cost. Would thoroughly recommend them

Friendly people made it a happy experience. Everything was explained clearly and the utmost care was taken of me.

Appointment reminders and timely action when attending for appointment

been haveing ear wax problems for quite a long time gp gave me sprays and other stuff to stick in mi erar that realy didnt work and then i found debbie at hidden hearing and with only two sessions she managed to remove all the wax and now everything is clear ,absolutely brilliant service inc hearing test and all for £70..bargin

Really enjoyed attending the Shenfield Branch. The team were very professional, approachable and friendly.
The centre was very relaxing.
I was glad I chose to have my hearing test with Hidden hearing as I was also able to gain alot of information.

Debbie is friendly, efficient, sympathetic and professional.

I visited the branch in Shenfield on the 20th January 2026 and straight away Debbie made me feel relaxed and comfortable. Debbie explained to me the exact process and that I would be having a short ear test once completed. The earwax removal was painless but of course you could hear the machine noise.
I would certainly recommend anyone who’s got a hearing problem to visit Hidden Hearing.