Polished London  Reviews 

Amazing products! Lovee them. Have noticed the difference with my teeth!

UV light broke within days of purchase. Emailed for a replacement multiple times since June, it is now August and I still have had no response.
There is literally zero customer service.

Thought I’d try a new brand to my normal Oral B strips. Had them on for 5 minutes and they don’t stick at all and were so uncomfortable, couldn’t handle more than 5 mins. Not even going to try the rest of the pack

Bought the capsule and has stopped working!! After 7 months I have now sent 6 emails & 2 private messages through FB and no response at all !!! Very disappointing

Bought the Polished London power and been using for 2 weeks now and it has turned my teeth yellow......I can provide before and after pictures. Do not buy from this company. I now need to try and sort my teeth out! Shouldn't be allowed to trade!

Great customer service! Helped me as I made a mistake on my order and responded within 24 hours. I got teeth whitening strips, toothbrush and powder.

I have super sensitive teeth and these have helped me loads.
Would definitely recommend. Would buy again

Absolutely brilliant products!!
These are the only products I’ve been able to use that don’t make my teeth sensitive and really do work!! Could not recommend any other teeth whitening brand! Phenomenal 💎💎💎💎

I purchased the ‘Hydro XP Dental Capsule’ and really enjoyed using it, it definitely worked on my retainers.
However, it has recently stopped working, I have contacted the company TWICE, and have heard nothing back from them. Disappointing that they will not get in contact.

I’ve been using for 2 weeks now and can honestly say I’ve not seen any difference at all

I have previously used a whitening product from my Dentist with average results for the financial investment. So I thought this time I would try a Pharmacy brand and I met Polished London. After 2 weeks of following my treatment plan half the time my teeth are 3 shades lighter. I have experienced no sensitivity and the regime is easy to adapt to travel. I absolutely recommend Polished London. Natural ingredients that improve your mouth microbiome and don't harm your enamel coating.

I absolutely love these products! Been using the teeth whitening strips along with the powder for years and the new powder is incredible! The results are so quick and I’ve been getting lots of compliments on how white my teeth look! I always recommend to family and friends :)

I've had a great experience with Polished London the shopping web page is easy to use and is very clear no hidden charges. I'm also blown away how when I place an order at lunchtime and a couple of hours its been dispatched which is a fantastic turnaround time. They have taken the task of looking after your teeth to the next level with their fantastic products.

amazing product came fast too

I purchased the Hydro XP Dental Capsule in September 2023, after doing much research on these types of devices. After 5 months the device stopped working. Firstly it was difficult to get a response from them, having to resort to posting on one of their posts on Instagram. I have subsequently been advised that a replacement has been processed. Despite 3 weeks having passed and follow-ups sent, I have received no further responses. I also find it funny that they have another page on trust pilot (which reflects my experience) which show truer feedback on this business; which they have not claimed. At this point I just want a refund. Terrible company, would not recommend. Try Zima. Much better

Huge scam. Do not buy from here. They sent me a faulty product over a month ago. I have tried to get in contact with them multiple times and they won't respond.

Shocking customer service and delay with products. Waited over 20 days for my order which still didn’t arrive. After numerous messages requesting a refund (none of which were acknowledged) I received an auto reply confirming refund issued. Would not recommend.

Ordered promised 2)3 day delivery. Over a week later still nothing. Not answering emails. Expect better

Another massive thumbs down for Polished London!

I ordered a £70 dental capsule from Polished London in May, it arrived a few weeks later (though they advised me of the delay) and then stopped working less than 4 months later. They said they would send a replacement which never arrived and then stopped responding to my emails. TERRIBLE AFTER SALES and a sub-standard product. Avoid this company at all costs!

Only put one star so I could write a review. Do not buy from this company as they do not respond to your email when you have a problem. I have just sent my 3rd email to them fingers crossed that they reply. I bought a Hydro XP Capsule that doesn’t work £69.99 not cheep.Absolutely disgusting after sales customer service.😡