What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Toon meer
Bedrijf heeft geantwoord
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Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Toon meer
Bedrijf heeft geantwoord
Service and prices ate always amazing. They have excellent shops, which are worth visiting or calling for advice. Brilliant delivery options too !
Bedrijf heeft geantwoord
Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
29 Bloomsbury Way, WC1A 2SL, London, Verenigd Koninkrijk
- 0333 900 0028
4,9
Uitstekend
1K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Steve went above and beyond to sort out…
Steve went above and beyond to sort out my order, very knowledgable on the product range and gave me brilliant tailored advice. Would recommend anyone looking to buy a high end piece of equipment to go through richer sounds as their warranty is the best in industry and if you know anything about the company they make sure to look after both their staff & customers.
24 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
Excellent service - out of the store in 3 minutes with factory packed Audio Technica turntable!
22 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your 5 star review, we look forward to seeing you again next time
A1 company excellent service
Bought from you before. Excellent service knowledgeable after sales fantastic. A1 company
21 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Easy purchase and super-fast delivery…
Easy purchase and super-fast delivery of replacement (same again) for 26 year old Denon mini-system, followed by sound advice re new speaker able to enhance the listening experience.
20 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your feedback, great to read you were happy with our service.
Really helpful staff
Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.
20 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service and quick delivery
I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.
18 januari 2026
Product was an excellent fit to improve…
Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc
14 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I'm really glad that there are still…
I'm really glad that there are still shops like this that have grate staff to advise and that you can have a look around
9 januari 2026
Antwoord van Richer Sounds - Holborn
Thank you for your wonderful feedback
Richer Sounds Holborn, Kudos to Steve
I was flying in from India, got in touch with Richer Sounds Holborn store Manager Steve, who helped me make the choice and had all I wanted ordered and ready for collection upon my arrival.
11 januari 2026
Great knowlegde about products and…
Great knowlegde about products and their interactions.
12 januari 2026
Competent and helpful staff
13 januari 2026
Bought Sennheiser IEM200 no problem!
11 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very Good service from steven,the…
Very Good service from steven,the products have arrived as promised and very quick,
11 januari 2026
Antwoord van Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic service!
Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.
11 januari 2026
Antwoord van Richer Sounds - Holborn
Thank you for your 5 star review!
Excellent customer service both on the…
Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.
9 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nice chap in-store to discuss purchase…
Nice chap in-store to discuss purchase of new turntable.
Speakers next!
6 januari 2026
Antwoord van Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
The staff were very helpful.
7 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Holborn
Thank you for your wonderful feedback
Service and follow up were fantastic
Service and follow up were fantastic. Though I wasn’t spending big money they took care to find me the right stuff for me.
3 januari 2026
Antwoord van Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
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