Richer Sounds - Kingston Reviews 

Friendly, knowledgable and helpful.

Good on line service as always
Good price and value
Advice needed when buying a TV
With freely .got to grips with it
But very different from Freeview set
up.

I would have given five stars if it wasn't for the somewhat ambiguous way the order was secured! Having said that, once a discussion had taken place between us Dan made sure the order was despatched as a next day delivery & I received the goods on Bank holiday Monday. So all good.

My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

Great, very helpful

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

Great personal service, great advise. Happy with the results.

could test earphones without obligation professional knowledgeable staff

Exceptional service

Great service from the Richer Sounds team

I gave this score because Terry went the extra mile in resolving a technical issue that I had

Talking to a human being to help me make the correct choice of replacement stylus for my deck.
Choice of options, delivery or collect.

The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

Fantastic service

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.