Richer Sounds - Leeds Reviews 

3.318
TrustScore 5 uit 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Repeat customer. This time for a tv. I chose my own after initial research. Knew what I wanted. Phone R/S. Paid and delivery was arranged in 2-3 days afterwards. Paid for installation and the instal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff were really helpful in helping me choose the right turntable for my requirements. I had done some research online prior but it was great having actual people to ask about it. Their advice neve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptional and knowledgeable service. I had to return an item which did not meet my needs. The manager and a sales assistant dealt with me in a polite and friendly manner. They went out of their way... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff in all the stores I've visited have been super-friendly and super-knowledgable. They give you their time and attention and provide suggestions based on what you want rather than just t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 74 New Briggate, LS1 6NU, Leeds, Verenigd Koninkrijk

  • 0333 900 0025

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.318)

24.092 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The staff at Leeds could not have been…

The staff at Leeds could not have been more helpful even when things did not go quite right with the delivery

8 juli 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great experience buying from richer…

Great experience buying from richer sounds talked to their sales team for a price match and they gave me a cracking price with free fast delivery

4 juli 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Relaxed knowledgeable staff.

Relaxed knowledgeable staff.
Fantastic choice
Always competitive on price, warranty etc.

4 juli 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great service and friendly advice

Great service and friendly advice.
Very pleased with my purchase, would definitely recommend to anyone.

3 juli 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service second to…

Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely.
Have so much better understanding now with their help, I’d go back again without hesitation. All backed with a 6 year guarantee …..wow cheers 👌

9 juli 2026
Review zonder uitnodiging
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Excellent service, advice and pricing.

2nd or 3rd recent purchase from Richer Sounds. Excellent advice, competitive pricing and efficient service.

25 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Fantastic service from Gavin in the…

Fantastic service from Gavin in the Leeds store, he took me through my choices and was a great help. I'm delighted with the turntable and speakers, thanks Gavin.
Micky

28 juni 2026
Review zonder uitnodiging
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Staff are really helpful as always

Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.

25 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Replacement without argument.

Replacement without argument.
Well done Ahmed.

1 juli 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

The whole experience is unique and excellent

The whole experience from walking in the shop to buying is superb. I wouldn't buy a TV or hi fi from anywhere else. I have bought many things from Richer Sounds over the years. They speak the same language and if you don't understand the jargon and complex world of OLED/QLED they will clearly explain things. Help with listening to the whole package and time spent on the customer experience is outstanding. They are not pushy and prices are great. Thanks Harry and all the team at Leeds. As well as Phil for fitting my last system.

27 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

A return to form?

A much needed and appreciated return to form where the staff at the Leeds store who took my order have made big strides in restoring my faith in the company where next year sees my 40th anniversary of my first purchase.

Regrettably my decision not to buy another TV from Richer Sounds following my experience of late last year is beyond repair (no pun intended)!

23 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

First class service

First class service from Derek from all aspects of the transaction. I was looking for a high quality speaker and amplifier to pair with my Technics turntable. Derek demoed various amplifiers connected to Fyne Audio bookshelf speakers that I preferred and produced a couple of quotes with no pressure to purchase. I decided to go ahead with the Audiolab 6000a amplifier and Fyne Audio F500S speakers until I found a deal with a competitor offering the 7000a model with a hefty discount. Derek happily price matched this offer and also delivered everything by Uber as soon as the transaction was complete. Amazing service from Derek and also from Richer Sounds. One very happy and lifelong customer.

17 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

I have purchased my last 4 TV's at…

I have purchased my last 4 TV's at Richer Sounds and the service and advice is second to none!

22 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

First class on every front from the…

First class on every front from the actual transaction where the price was exceptional to organising the fitting of the TV. Very content customer.

21 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Helpful staff

After a conversation with Gavin who gave a detailed comparison between the different types of television we chose a TCL model with a 6 year guarantee.
Delivered and installed the following week, would definitely recommend Richer sounds.

11 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Harry and his colleagues were excellent…

Harry and his colleagues were excellent as usual. Pricing was really good and the service the best.

20 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

I ordered some headphones

I ordered some headphones, when they arrived I realised that I ordered the wrong ones! On the Saturday we had a trip to Leeds branch to see if we could exchange the headphones.We received the usual impeccable service, the exchange was no problem, but the headphones I wanted weren't in branch on the day.They organised a free delivery which arrived the following Monday.
You can't beat that for service.

20 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

My New TCL C8L is Awesome.

Great service.
And a great Price.
Plus a free 6 year warranty and Free delivery.
Have bought from Richer sounds inthe past and will continue to do so in the future.
Don't sleep on this retailer just because there's a Curry's nearby.
The peace of mind I have from buying from Richer sounds is worth the extra Mile to find their stores..
Support bricks and Mortar stores or they'll be a thing of the past.

20 juni 2026
Logo Richer Sounds - Leeds

Antwoord van Richer Sounds - Leeds

Thank you for your 5 star review!

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