Richer Sounds - Newcastle Reviews 

The staff in the Newcastle branch were very helpful.

As we have purchased from Richer Sounds before, we received plenty of help from the manager at the Newcastle store.
Prompt timed delivery by DPD

Supplying the correct information which has proven to be what I was searching for in the first instance.
i.e. a smart TV with a socket at the rear into which I can plug-in my head phones.( also bought from your shop).

The selection for products was easy, the prices were very competitive, the staff were very helpful and delivery was quick.

Ethan in Newcastle was so patient & helpful as I didn’t have a clue of what I wanted & he talked me through all the options

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

Really good advice in store and helpful,delighted with new speakers monitor silver 50s

shopped at this store for the first time, and right from the moment I walked in, I was met with a warm reception and staff who genuinely tried to help me secure the specific purchase I had in mind—and they succeeded. I will certainly recommend this store to my friends. Thank you.

Good company who provide 12 months interest free.

Aetherion Max -awesome piece of hardware.

The salesman, Colin, was very helpful over the phone, and in person. Although I spent more than planned, I was happy with the deal offered, the reccommend product, and the service.

Very friendly and welcome advise and keeping updated on delivery times for my new amp. Efficient and professional. Solid experience on purchasing.

Fabulous product and a really good personal service from the team at Richer Sounds. And a six year warranty is a bonus!

Good communications and confirming compatibility when ordering my new Audio Pro C5 speaker. Very helpful staff and Harry helped me fault find by using equipment in the store when I was having issues connecting the new C5 to my C10 mkii speaker.

I ordered via a stoor, the person I spoke too was great, very helpful and informed. Order was placed and the record deck arrived on time as planned. Easy to set up, has made a great addition, first time in over 30 years I listen to records that have been put away. Nice to get exactley what I ordered and for it to live up to the reviews - well done Richer Sounds.

Great service is the number 1 reason for the five stars, but I should also comment on the TV.
I hoped I would be happy with it, but I was not.
I was overjoyed.
My opinion - better than OLED without any burn in concern.

Highly perspicacious staff who had all been working there a long time, which is always a good sign.

They took care and pride in their work too. Supererogatory effort.

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent who helped me was really knowledgeable and went the extra mile to sort out my cashback offer - top service. Really impressed and I’ll be ordering a UST projector and another soundbar from them very soon.

Great service. Installed quickly. No problems.

Nice people, knowledgeable and as technical (or non-technical) as you want. Steered me well based on a couple of prerequisites. In and out in 15 minutes with no time wasted. Fast and efficient delivery.