Richer Sounds - Weybridge Reviews 

1.001
TrustScore 5 uit 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store. I had good service from the store... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 64 Church Street, KT13 8DL, Weybridge, Verenigd Koninkrijk

  • 0333 900 0083

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.001)

25.118 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Six year refund

The staff were very helpful with a six year refund.

15 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great Television

The staff at Richer Sounds Weybridge were very knowledgeable and helpful.

1 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service.
Perfectly tailored to my budget and needs

11 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Gold Medal Service

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that was available to pre-order. I had a few technical questions that were clearly answered with confidence and product knowledge. On the back of that clarification, I have preordered the cassette player and look forward to receiving it on its release day. Service at its very best.

6 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Charmed by service

Staff in the weybridge store were charming and helpful, I was simply picking up an online order, but it was far more enjoyable than scanning a code on a vending machine! Thank!

6 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company, excellent advice, excellent service

6 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Good reliable friendly service from the Weybridge store

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store.
I had good service from the store many years ago too and that's why I went back to them this time. Plus the convenience of close parking that's not too expensive.

4 augustus 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

I had a problem with a blown speaker

I had a problem with a blown/burned out speaker. A quick listen in the shop confirmed it. No problem said the manager and a new set of speakers arrived the following morning

3 juni 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

R. Sounds went above & beyond

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after.
The delivery was very efficient and the richer sounds 6 year guarantee makes me feel like I have true peace of mind.

28 juli 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Knowledgable and helpful staff

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I thought and gave great advice. No charge for that. Amazing customer support.

Helped me chose my next AV receiver which so far I very happy with (only had a week - still finding features! )

23 juli 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Such helpful advice at the Weybridge…

Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease and on time, brilliant service. This is why we use the Weybridge store and do not go online.

21 juli 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

I purchased a sound system from the…

I purchased a sound system from the Weybridge store.
Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system to buy.

7 juli 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 4 van de 5 sterren

Fantastic advice & assistance from Tom…

Fantastic advice & assistance from Tom (& Stuart?) in Richer team in Weybridge.
Love the new LG.
Only thing I would say is the sound volume really not great at all. These new thin TVs need to come up with a solution for this.
Or offer an inclusive deal with soundbar?

3 juli 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thank you for the lovely feedback about the store colleagues! We agree that in a lot of cases the sound on flat screen TV can be lacking, and have a great variety of audio options including sound bars to help customers address this.

There is a deal for a reduced price bar currently, when sold with the TV you bought, and this available up to 14 days after purchase, so please do contact the store on 03339000083 if you'd like to discuss it further.

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Not only did Richer Sounds match a better price they undercut it by £5

5 juli 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Really helpful and knowledgeable…

Really helpful and knowledgeable people. Good experience all-round.

17 april 2026
Logo Richer Sounds - Weybridge

Antwoord van Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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