Just joined so I could get new medication delivered. There was a problem at first ( don't think at your end as medication cannot be ordered too far in advance) but the doctor and then your staff did... Toon meer
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Lees wat reviewers zeggen
The whole process at the beginning is very smooth. My only concern is the reordering. When I reorder I am only home on certain days so would like to be able to chose the day and date of delivery and r... Toon meer
Bedrijf heeft geantwoord
Would have given five stars but could only order one pack of the item I really wanted, so had to order something else not on my immediate requirement list to make the postage fee worth while. Very... Toon meer
Bedrijf heeft geantwoord
I have been using the pharmacy for many years. Lately I have seen a big change things are starting to move faster and I hear people with positive comments walking out. I have been using the weight man... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Geschreven door het bedrijf
Contactgegevens
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Verenigd Koninkrijk
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Uitstekend
36K reviews
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Very disappointed with Well Pharmacy
Very disappointed with Well Pharmacy. My Mounjaro took 3 days to arrive during very hot weather, and the cooling pack was completely melted and warm.
I contacted Well with photos and raised concerns about whether the medication had been kept at the correct temperature. Three days later, I still haven’t received any response.
For a temperature-sensitive medication, this is unacceptable customer service.
12 augustus 2026
A good way to request medication
I need the medication for e pre-existing condition that comes and goes, so it's a repeat prescription. By doing it via Well pharmacy it cuts out a visit to see my doctor.
12 augustus 2026
New Customer
Just joined so I could get new medication delivered. There was a problem at first ( don't think at your end as medication cannot be ordered too far in advance) but the doctor and then your staff did all they could to get required prescription out speedily. I am giving 5 stars for this reason hoping good zervice continues.
12 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
great service and range of products…
great service and range of products fast delivery would recommend
11 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Great experience all round.
Great experience all round.
From ordering, to being kept updated with progress of delivery.
Very fast delivery. I will definitely order from here again.
12 augustus 2026
Antwoord van Well Pharmacy
We're so pleased to hear you had such a great experience with us, from ordering to the speedy delivery. We truly appreciate your kind words and look forward to your next order!
Kind Regards,
Well Pharmacy
they did every thing i wanted and needed
10 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Happy with purchase it helped with…
Happy with purchase it helped with relief of nerve pain due to shingles virus
12 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Superb consultation and support
11 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Quick delivery of order at a lower…
Quick delivery of order at a lower price than other sites
7 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
It takes 1 minute to re-order its easy…
It takes 1 minute to re-order its easy and reliable.
11 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Whatever the tube with cream in is…
Whatever the tube with cream in is made of splits and a lot of cream is wasted plus when you press up to get a dose of cream out just keeps coming out and that gets wasted too so a new improved tube would be beneficial to not lose so much cream
7 augustus 2026
Antwoord van Well Pharmacy
We appreciate you sharing your feedback regarding the packaging. We understand your frustration. We are actively looking into improving our packaging to prevent such occurrences in the future.
Kind Regards
Well Pharmacy
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Price and speedy d
7 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
The prescription was unexpectedly…
The prescription was unexpectedly delivered by post - I was expecting to collect it from the Pharmacy in Church Street Martock as usual.
It arrived in time but this was 3 or 4 days later than I had expected to collect it.
10 augustus 2026
Antwoord van Well Pharmacy
We appreciate you sharing your experience regarding the delivery of your prescription. We are reviewing our communication processes to ensure clarity on delivery methods.
Kind Regards,
Well Pharmacy
Regular updates about when script would…
Regular updates about when script would arrive.
13 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Antwoord van Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
It's simple and easy to order my…
It's simple and easy to order my medication and their are usually no issues, thanks
7 augustus 2026
Antwoord van Well Pharmacy
Thankyou for your positive feedback!
Kind Regards,
Well Pharmacy
Very slow and alway cancel px for no…
Very slow and alway cancel px for no reason without letting you know so keep going day or weeks withdrawing from medication more faff than it worth have cancelled online pharmacy
1 augustus 2026
Review zonder uitnodiging
Antwoord van Well Pharmacy
We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy
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