Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Toon meer
Bedrijf heeft geantwoord
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Toon meer
Bedrijf heeft geantwoord
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Contactgegevens
Keystone Avenue, WF10 4TH, Castleford, Verenigd Koninkrijk
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Uitstekend
252 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
5 stars
The whole day was great! Natalie is very knowledgeable and we all learned a lot. Couldn’t recommend enough. Thanks Natalie
25 april 2026
Made everything clear and easy to…
Made everything clear and easy to understand also very hands on
The experience helped to give new confidence in carrying out first aid in the future
25 april 2026
Antwoord van 1st Steps First Aid
Thank you for taking the time to review your Emergency First at Work qualification email. Its great to hear that the course has given you confidence in delivering first aid.
First Aid with Natalie
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel confident in applying what you’ve learned in real-life situations. I’d highly recommend her training to anyone.
16 maart 2026
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave feedback about your Paediatric First Aid qualification course. Its great to hear that you would recommend 1st Steps First Aid to others!
Everything was thoroughly explained and…
Everything was thoroughly explained and anything Natalie didn’t know she did her research and let us know before the end of the day. Enjoyable day also
24 maart 2026
Antwoord van 1st Steps First Aid
Thank you for your review Jazzy, and also for your questions at the course. It was great to teach you Paediatric First Aid again.
A great training course
A great training course. Knowledgeable and patient trainer.
Not death by PowerPoint!
Highly recommend
24 maart 2026
Antwoord van 1st Steps First Aid
Thank you for your review about your Emergency First Aid at Work qualification course Mary. Its great to hear that you enjoyed it!
Antwoord van 1st Steps First Aid
Thank you Jo, that's great to hear and you were great throughout the training day!
Natalie was great at delivering the…
Natalie was great at delivering the course, great in-depth instructions on all aspects. Definitely recommend.
23 maart 2026
Antwoord van 1st Steps First Aid
Thank you for your feedback. Its great to hear that you would recommend the Paediatric First Aid qualification course that you attended.
Antwoord van 1st Steps First Aid
Thank you for leaving a review about the Emergency First Aid at Work qualification course that you attended.
The session was engaging and intense
The session was engaging and intense, but instructor kept us supportive and easy to follow. Overall, it’s a very useful course that leaves you feeling prepared to help in real-life situations.
12 maart 2026
Antwoord van 1st Steps First Aid
Thank you for your review Ela. Its great to hear that your Paediatric First Aid qualification course has left you feeling prepared for real life situations.
Very friendly and informative..made the…
Very friendly and informative..made the course enjoyable
17 maart 2026
Antwoord van 1st Steps First Aid
Thanks for leaving a review about your Emergency First Aid at Work qualification course. Its great to hear that you enjoyed it!
Informative and interactive course…
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information..
Her resources were top tier and realistic. I will use Natalie again for my first aid training.
7 maart 2026
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. Its great to hear that you would choose 1st Steps First Aid for your future training.
Nat was very good
Nat was very good, made the course engaging and was very professional in how she delivered the course
7 maart 2026
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your first aid qualification course!
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course!
The banter in the course made the…
The banter in the course made the interaction very easy
26 februari 2026
Antwoord van 1st Steps First Aid
Thankds for your review. Its great to hear that you enjoyed your Emergency First Aid at Work qualification course.
Antwoord van 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course!
Very good course very informative .
Very good course very informative .
Course was delivered in a professional biut light hearted manner.
Would highly recommend.
24 februari 2026
Antwoord van 1st Steps First Aid
Thank you for taking the time to leave a review Phil. It is great to hear that you would highly recommend the Emergency First Aid at Work qualification course that you attended.
Excellent First Aid Training with Natalie
Natalie delivered the training in a clear, supportive, and engaging way. She created a relaxed environment that made it easy for complete beginners to learn and gain confidence. The course was informative, practical, and very well run.
24 februari 2026
Antwoord van 1st Steps First Aid
Thank you for leaving a review about the Paediatric First Aid qualification course that you attended!
By far the best first aid courses out there !
The lady who delivered the course created a great learning environment and encouraged everyone to be involved. Myself and our employees have attending many First Aid courses over the years and we all agreed this was the most informative and enjoyable due to Natalie making the dialogue so understandable and relatable to real life scenarios. 👍👏✅
8 februari 2026
Antwoord van 1st Steps First Aid
Thanks for your great review Craig. Its amazing to hear that this is the best Emergency First Aid at Work qualification course that you have attended!
A really good service and made the day…
A really good service and made the day very interesting aswell as learning. Would highly recommend
8 februari 2026
Antwoord van 1st Steps First Aid
Thank you for highly recommending the Emergency First Aid at Work qualification course that you attended!
Definitely recommend
Had my first aid course last week and I would definitely recommend best one yet 👌
14 februari 2026
Antwoord van 1st Steps First Aid
Thank you for your recommendation. Its great to hear that it was the best first aid qualification course that you have attended!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.