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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I love the design they look so cool! But they're too short and the material is something I've never seen before. Usually when a shirt is too short I'll stretch it after a wash then let it air dry but... Toon meer

Beoordeeld met 5 van de 5 sterren

(Really 4.5 stars, see below) I ordered the Iron Maiden Powerslave hoodie. The print is fantastic--and the first day I wore it out, someone came up to me and asked where I got it (here). It's super... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought three Abbey Road zip hoodies, keeping one for myself and giving two away as gifts. The recipients were thrilled, including one guy that I had never before seen wearing a hoodie. They look an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

first order never arrived, though Fed Ex stated it was delivered (never saw a delivery photo ) 23.5 sent another item which arrived today at no extra cost. manager at 23.5 saw to it that my order wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Streetwearwinkel

Geschreven door het bedrijf

23point5 is an innovative apparel technology and manufacturing platform that creates apparel beyond conventional limits.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

They fit like they're tailored and they come really short

I love the design they look so cool! But they're too short and the material is something I've never seen before. Usually when a shirt is too short I'll stretch it after a wash then let it air dry but because of whatever this material is it's not possible to stretch. I ordered a large and they feel weird in the shoulders and chest like right but not uncomfortable. Really bummed

16 februari 2026
Beoordeeld met 5 van de 5 sterren

(Really 4.5 stars) Iron Maiden Powerslave Hoodie

(Really 4.5 stars, see below) I ordered the Iron Maiden Powerslave hoodie. The print is fantastic--and the first day I wore it out, someone came up to me and asked where I got it (here). It's super soft. Also fit-wise, just FYI, it's bigger across the chest/back then tapers a big which is great for me, but it's not a super baggie hoodie (so I'd put it in the "true fit" category for the Large). (I also ordered the Blue Meanie shirt and Tougher Than Leather T for friends, who loved theirs as well). I would deduct a half point because it does take an almost concerning amount of time for the order to arrive and the shipper doesn't give great updates.

16 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shop with caution

Absolutely terrible customer service. Received item (jacket) as a Christmas gift and it's too big. Immediately contacted "customer service" to inquire about doing a size exchange. Told NO, cause order was delivered more than 48hrs ago. That's right, 48hr from time received to exchange. This policy is not made obvious on their site you have to hunt to find it. That's ridiculous in general but especially during the holiday shopping time. People buy gifts that aren't given right away. Add to the price of their product makes this even more unacceptable. Beware. It was ordered by a friend then and gave it to me as a Christmas gift. Would not have mattered it was ordered then as it was never going meet your 48hr once delivered policy even if it had been ordered in mid December and only a size exchange was my request and I would have paid shipping. If the 48hr policy is so enforced I'm surprised you had a copy of any order more than 48hr old.

6 januari 2026
Review zonder uitnodiging
Logo 23point5

Antwoord van 23point5

Your product was ordered in October and you're requesting an exchange in January. Requesting an exchange two months later is really outside of our policy. We're really sorry you were not satisfied.

Beoordeeld met 5 van de 5 sterren

A big hit.

I bought three Abbey Road zip hoodies, keeping one for myself and giving two away as gifts. The recipients were thrilled, including one guy that I had never before seen wearing a hoodie. They look and feel great!

5 december 2025
Logo 23point5

Antwoord van 23point5

Thank you so much for your kind words :)

Beoordeeld met 5 van de 5 sterren

Excellent product !!

Love the quality work, really is a piece of art. Just to let people know sizes seem to be on the larger side. I'm 6' and 185 and got a large, wish I got a medium. That's on me, lol. Love it!!

4 december 2025
Logo 23point5

Antwoord van 23point5

Thank you so much. We do really try and create wearable art and it's amazing how you recognize that. Thanks again.

Beoordeeld met 5 van de 5 sterren

Not disappointed

They were Christmas presents, they liked them and have worn them to go riding!

29 november 2025
Logo 23point5

Antwoord van 23point5

Amazing. Thank you so much for the feedback

Beoordeeld met 5 van de 5 sterren

Beatles hoodies

I ordered a zip up Beatles hoodie. It took 5 weeks to arrive, bit I was thrilled with the quality of the fabric and the print. I ordered a pullover hoodie and love it even more. Quality is excellent. They wash well. I will be ordering more.

25 juni 2025
Review zonder uitnodiging
Logo 23point5

Antwoord van 23point5

Thank yo so much for the kind words. We've improved the delivery times now given US customs is now better setup to handle processing the recent tariffs in place.

Beoordeeld met 5 van de 5 sterren

Good buy

The coat was very nice and warm. The Beatles coat looks cool as well

2 december 2025
Logo 23point5

Antwoord van 23point5

Thank you so much for the kind words

Beoordeeld met 5 van de 5 sterren

It took some time

It took some time, but the product that I received was of good quality. I just didn't appreciate paying for the product and then being told that I owed more because of the tariff. Everything should have been included in the total price, I was told I would not receive my purchase until I paid the amount due and when I did, a few hours later my package arrived. It was a weird experience. I am not going to repeat it.

30 augustus 2025
Logo 23point5

Antwoord van 23point5

Thank you so much for the kind words. There were some delays due customs new tariffs regulations which have now been resolved. There were also a few customers who were incorrectly charged for customs duty. We will refund you, please contact us at hello@23point5.com

Beoordeeld met 5 van de 5 sterren

The stitching is solid

The stitching is solid. It’s very warm and the design is lovely.
I got a lot of compliments.

20 november 2025
Logo 23point5

Antwoord van 23point5

One of the feedbacks we love hearing is when customers get compliments. Thank you

Beoordeeld met 5 van de 5 sterren

Good Quality

Very good product and print. I will be buying again in the future.

19 november 2025
Logo 23point5

Antwoord van 23point5

Amazing. We'll welcome you back. Thank you so much

Beoordeeld met 5 van de 5 sterren

Great Status Updates

It was great to get the e-mail updates about my hoodie being made. I love that it is high quality and has such an impactful design on it!

16 oktober 2025
Logo 23point5

Antwoord van 23point5

Thank yo so much for the feedback. We put a lot of effort in our quality and thrilled that you appreciate it.

Beoordeeld met 5 van de 5 sterren

I was just so happy when I received my…

I was just so happy when I received my hoodie. I understood it took a long time bc it was shipped from Indonesia. However the quality is fantastic.

22 oktober 2025
Logo 23point5

Antwoord van 23point5

Thank you so much for the kind words. we've improved our delivery times to be much faster.

Beoordeeld met 1 van de 5 sterren

Very long wait

Very long wait. Held up at boarder also received a bill from ups for back fees. Hoodies are nice. But an awful lot of issues to receive them

15 oktober 2025
Logo 23point5

Antwoord van 23point5

We're so sorry. We'd gladly refund your UPS fees as they were not supposed to charge you that. The delay was because of the new tariffs and US customs not being prepared. The issue is now resolved. Please email us at hello@23point5.com and we'll take care of you

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