Sent the wrong technician claimed I didn’t tell them what the problem was Booking agent was a psycho Technician looked homeless
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Lees wat reviewers zeggen
Contacted this company to fix a clog in my drain. The plumber arrived 3 hours later than the time we were given. He came in and ended up ruining our floor with his tools. The price of fixing his mista... Toon meer
First when I ask them the approximate amount I'd be spending, they kept it very misleading by saying it was $50 call fee + labour. Turns out the labour ended up being $700 for an hour of work, rep... Toon meer
Bedrijf heeft geantwoord
Very shady company that should be given a wide miss. Horrible hidden fees - almost $1000 for a 20 minute job because plumber didn't have parts available. They claim they are a local business - however... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our company stands out thanks to our fast response on any emergency services and excellent customer service. You can count on our courteous and professional technicians, plumbers, and engineers to provide you with exceptional service and to do each job right—the first time. We are licensed, bonded and insured. We have a long history of providing excellent results in emergency services.
Contactgegevens
Canada
- 247-emergencyplumber.com
1,4
Zeer slecht
78 reviews
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Overpriced and left damages
First when I ask them the approximate amount I'd be spending, they kept it very misleading by saying it was $50 call fee + labour. Turns out the labour ended up being $700 for an hour of work, replacing my sink's water valve and screwing on my tap handle.
Now a few weeks later, our tap is loose because the plumber damaged the new valve cartridge which I bought prior to his arrival in addition to my drain stopper not being installed.
Super super disappointed. Feel like I was taken advantage of. The only reason there's a second star is because the plumber was a nice guy.
24 oktober 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
Scam company with bad plumbers
Wish I would’ve seen some of these comments before as I had the same experience, except my issue wasn’t fixed. The plumber came and spent the first 45 minutes on the wrong issue, even after I told him my opinion was a hole in a pipe, he spent 45 minutes tightening the valve before going “oh there is a hole” and putting putty on it and saying “wait 2 hours to see if it works”. It didn’t.
By happenstance another plumbing company was outside my house at this time, and I had them come in and do the work to fix the issue for $280. When I got the 24/7 Plumbers charge, it was $330! Just ridiculous and they say “well we are an emergency plumber” while capitalizing on the Google algorithm to show up for that specific search due to their name.
Do not use!
31 oktober 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
This business is a HUGE SCAM
This business is a HUGE SCAM. I called for a plumber to fix my broken toilet flusher. I asked for a quote/estimate but was told that the price was dependant on the job. Given it was a small job, I stupidly hired them. They charged me $750, which they only told me AFTER the job was done. The job took 15 minutes, and they had me pay it while the plumber was still at my house. I am a young woman who lives alone, and did not feel comfortable refusing to pay after the work had been done and the plumber was still here.
25 oktober 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
Horrible horrible horrible and exceptionally overpriced
Horrible horrible horrible. Do not use this service. They tell you the amount will be $50 and then slap you with a $800 bill. The plumbers were here for 20 mins.
They also do not accept credit so they ask for cash or e-transfer. If you pay cash, they offer you a tax discount.
Dishonest all around.
1 augustus 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
Do not use this company
Do not use this company, rip off, I was charged £106 upfront for call out, plumber came out couple hours later and did a botch job, took him all of 20 minutes, cut pipe and put two compression joints on, the pipe should have had sleeves soldered, ten minutes later the pipes has a slow leak, I have had to arrange another plumber to do the job right
20 juli 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
Worst Plumbing Experience Ever
This was the worst experience I've ever had with a plumber. Shame on them for taking advantage of people during an emergency. The pipe from my outdoor hose busted and water was leaking into my finished basement. When I called, I was told that there would be a $50 call out fee which was fine. The plumber did have to leave to get supplies at Home Depot (which is 3km away).
Fast forward to the bill....$1800 labour for about an hour's work! $150 transportation charge and a $313 administration fee. Absolutely ridiculous. Not to mention that they left all of the wet drywall on my carpet, that they had cut out of the ceiling, and smeared caulking all over my siding when changing the outdoor hose bib.
Don't ever use this company and add some reputable plumber numbers to a list now, so you're ready when there is an emergency.
25 mei 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
SCAM company
It’s a SCAM company, guys! Please save yourselves from these thugs who are out there to rip people off!
They take advantage of your innocence about not knowing how to turn the off main water valve, do the job in 10 mins and send the bill for $700+ like where the hell on earth does it happen?
This is worst experience ever, their agents are creepy and rude, NEVER EVER contacting this company ever in my life, will ensure to report them to BBB for their wrongdoings!
I hope they go bankrupt!
2 juli 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
A scam plumber company
A scam plumber company. Overcharged for only 5 minutes work.
30 juni 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
Price way way unreasonably too high
Got billed $600 for a 20 minute job (unclogging kitchen sink drain). Got charged $50 call out fee first then $400 for labor and emergency then $100 for machinery fee and $50 for transportation fee. They didn't tell you all these ridiculous fees beforehand.
15 juni 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
I see the guy has responded to my…
I see the guy has responded to my earlier review.. I want to take a moment and let everyone how horrible the person was and so rude and at a point even said he knows where I live.. I don't trust single word coming out of him and also want to save others from going through same.. I wish I can flag this company everywhere online...
8 juni 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Criminals
These people should be shut down. They say over the phone it is a $60 call-out fee then charge over $700 for basic work. Notice how all the reviews are either one star or five stars? They put up fake reviews to cover up their BS.
22 mei 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
The worst company to call especially in…
The worst company to call especially in emergency. They will reap you off.
13 april 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
SCAM - AVOID
This company is a total fraudulent scam. They arbitrarily make up random costs for basic work, try to charge you nearly $1000 for an hour of simple work
They don't even have a website, they are total snakes. The worker who showed up to do the work even told me they scam people left right and center, it's not a company but a third party dispatch
They don't have a real website and their Google reviews are all fake one liners from January 2024
**edit** You can tell just by the language used in their reply that they are a fraudulent company. Plumbing companies do not have "engineers" as they worded it. No quote was provided at any time, they just said "you owe us $1000" arbitrarily without providing any sort of estimate or quote or signing any paperwork.
All of their reviews on Google are fake one liners by obviously fake aliases should have been the first red flag
9 juni 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
I called them for a non-emergency job…
I called them for a non-emergency job to clear my clogged sink and to schedule a next day appointment.They still charged me for emergency call for 30 min work and billed me $648.I called them for explanation and detail the invoice and also emailed to the customer service with no response.The plumber that showed up at the house also said it's better and cheaper to just call the plumber directly rather than using this company as a middle man because they add a (huge)portion/percentage to the bill.
25 augustus 2023
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
They told us there is $60 call fee but we ended up getting close to $800 bill, admin fee, transport fee, equipment fee and plumber fee which is $450 for less than 1 hour job. We have asked them for explanation over and over but nothing. Emailed, phone, no response. Literally the worst company. We were stupid enough to use them
UPDATE:
Company replied saying that there is a transparent quote upfront. Let me clarify this: THERE WAS NO QUOTE PROVIDED AND WE WERE JUST ADVISED ON $60 CALL FEE THATS IT. $450 per hour is standard rate? You gotta be joking
25 januari 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
I'd give a negative star review if i…
I'd give a negative star review if i could! when we called them, they mention only of a $60 service charge with whatever related man hours required to fix the problem. We were shocked to be billed $648 for less than 30 mins of service. they were not upfront when they lured us in with just a $60 on site service charge. DONT USE THEM!
14 januari 2024
Antwoord van 247 Emergency Plumber
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Emergency Plumbers
Smooth Service
Smooth Service, No Hassle!
Kudos to Emergency Plumbers ! They came, they fixed, and I didn't have to worry about a thing. Simple and effective.
10 januari 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and encourages us to keep delivering our best. We're always here to help and look forward to serving you again in the future!
Best regards,
247 Emergency Plumbers
247 emergency
The 247 Emergency Plumbing Services is one of the fastest and most professional companies in Vancouver, which has recently offered me service. They are so professional and responsible to their customers.
5 januari 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and encourages us to keep delivering our best. We're always here to help and look forward to serving you again in the future!
Best regards,
247 Emergency Plumbers
Show up on time
Show up on time
Professional technician knows what he’s doing
3 januari 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and encourages us to keep delivering our best. We're always here to help and look forward to serving you again in the future!
Best regards,
247 Emergency Plumbers
Professional came to my house and did a…
Professional came to my house and did a great job
9 januari 2024
Review zonder uitnodiging
Antwoord van 247 Emergency Plumber
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and encourages us to keep delivering our best. We're always here to help and look forward to serving you again in the future!
Best regards,
247 Emergency Plumbers
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