Company uses an English website and shows up under UK search results but it wasn't until after purchase they make it obvious they are a Swedish company and everything gets sent from there, meaning... Toon meer
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Lees wat reviewers zeggen
Great product . Was concerned due to location but very fast delivery with lots of contact and updates re where purchase was. Grandson absolutely loved the gloves. Hint measure the person's hand ti... Toon meer
Brought a race tent & noticed some small holes in the roof part fist time of putting it up , did bring this to attention with photos ect , & now received a new top with no questions asked , great serv... Toon meer
Boots delivered in reasonable time and as described. wrong size(my mistake!) Return and redilivery (correct size) handled professionally and swiftly by Ingrid.Will definately use this company again.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At 24MX, you will find a wide range of products for both you and your bike, regardless of whether you are a beginner or a professional. We offer the world’s hottest brands within these sports for competitive prices. In addition to this, we carry our own high-quality brands for consistently low prices.
24MX
Geschreven door het bedrijf
- 60 DAYS RETURN POLICY
- You can make an return within 60 days of your purchase, as long as the item(s) are unused and still in original packaging.
- FREE POSTAGE ON ORDERS OVER £50*
- If you make an order for over £50*, you'll be offered free postage and packaging! In addition; all of our parcels are both insured and trackable. *This does not include bulky products nor Express delivery.
Contactgegevens
Verenigd Koninkrijk
- info@24mx.co.uk
- 24mx.co.uk
4,1
Goed
10K reviews
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Antwoord van 24MX UK
We are truly sorry to hear about the delivery issues you've experienced. We are actively looking into this.
It’s took 3 items over 2 weeks to be…
It’s took 3 items over 2 weeks to be delivered and I am still waiting for 2 more items which is over month now.
No phone number to contact them on.
Won’t used again
24 juni 2026
Antwoord van 24MX UK
We are very sorry to hear about the significant delays in receiving your orders and the difficulty you experienced trying to contact us. We understand how frustrating this situation must be for you. We are actively reviewing our delivery processes and communication channels to prevent such occurrences in the future.
Slow delivery not deliverd on time
24 juni 2026
Antwoord van 24MX UK
We are sorry to hear about the delay with your delivery. We understand your frustration and are actively working to improve our delivery times.
Perfect service
Perfect service, very happy with the helmet, arrived in good time, well packaged and a great price 👍👍 will definitely use again
23 juni 2026
Very slow delivery time
11 juni 2026
Antwoord van 24MX UK
We understand your frustration with the delivery time. We are actively working to improve our shipping efficiency.
Top quality throughout …
Easy to order online and the delivery was very quick, with the products well packaged.
23 juni 2026
Spillage mats
Very easy to order, and communication was on going delivered on time and undamaged...
23 juni 2026
Renthal Pads ordered for YZ250 required…
Renthal Pads ordered for YZ250 required notching to fit into the caliper retainers. Added half an hour to a simple job. Also delivery time is more than a week.
22 juni 2026
Antwoord van 24MX UK
We appreciate you sharing your experience regarding the Renthal Pads and the fitment issue you encountered. We are also looking into the delivery timeframe. Your feedback is valuable as we continuously work to improve our services and product descriptions.
So slow with posting
So slow with posting. Ordered something a week in advance took nearly 3 weeks to receive it. They should warn you how long it takes since it said 5 days for me.
22 juni 2026
Antwoord van 24MX UK
We appreciate you sharing your experience regarding the delivery time. We understand your frustration with the delay and the discrepancy from the estimated arrival. We are actively reviewing our shipping processes to provide more accurate timelines.
I’m a repeat buyer
I’m a repeat buyer. Great product offering and great customer service. No issues so far.
21 juni 2026
Antwoord van 24MX UK
We are very sorry to hear that you received the wrong item. We are actively working to resolve this issue for you.
Won’t be ordering from 24 mx again
Won’t be ordering from 24 mx again.
Ordered the 20th of June it’s now the 11th July and haven’t received my order or any update. Emailed you and haven’t had much luck just a link to track my order which doesn’t work.
20 juni 2026
Antwoord van 24MX UK
We are truly sorry to hear about the significant delay in receiving your order and the lack of effective updates. We understand your frustration with the non-functional tracking link and the lack of resolution. We are actively looking into this matter to understand what went wrong and to ensure we improve our communication and delivery process.
Took 3 weeks to get here and stand for…
Took 3 weeks to get here and stand for bike is already broken used it for 1 hour
19 juni 2026
Antwoord van 24MX UK
We are concerned to hear about the shipping delay and the issue with the bike stand. We are committed to improving our product quality.
Just utter shit I ordered a motocross…
Just utter shit I ordered a motocross helmet it look ages to get to the delivery company in the uk it was never delivered (lost) so I asked for a refund and 20% off my next order so I thought I’d try again, ordered another helmet with goggles I told them to sent it via Royal Mail or anything except yodel and they said no, I had to track it every day it would be out for delivery then back at there depot so I picked it up from the depot and the goggles are not in there, it’s so hard to get a reply from emailing them
10 juli 2026
Review zonder uitnodiging
Antwoord van 24MX UK
We are truly sorry to hear about the incredibly frustrating experience you've had with your recent orders. We understand your disappointment regarding the lost motocross helmet and the subsequent issues with the second delivery, including the missing goggles and the difficulties in communication. We are actively reviewing our delivery processes and communication channels to prevent similar situations from occurring. We appreciate you bringing these significant concerns to our attention, as your feedback is invaluable in helping us improve our services.
Shame on you and your company
Shame on you and your company! 60 days! I didn't order a car, but two pairs of pants! I paid for everything on the XL moto website, now they're taking me to this website! They keep changing the delivery date!
9 juli 2026
Review zonder uitnodiging
Antwoord van 24MX UK
We sincerely regret the frustration and inconvenience caused by the extended delivery time and the confusion regarding your order. We understand your concern about the changing delivery dates and being directed to a different website. We are actively investigating these issues to prevent similar occurrences and improve our service. We appreciate you bringing this to our attention.
Very easy to deal with hope to do…
Very easy to deal with hope to do business again many thanks
18 juni 2026
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