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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Worst customer service ever! Called because something was missing and the guy who answered the phone was so defensive and aggressive ! Didn’t understand customer service and would not tell me his na... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Received the box without contents and was already opened, previous orders were perfect ,waiting to hear from seller but no response as of yet,date is 12-3-24,well had someone reach out to me and said... Toon meer

Beoordeeld met 5 van de 5 sterren

I received a product that was less than acceptable (very shaky) which was unusual as I’ve had multiple orders and no quality complaint. I reached out and 25 hour offered replacement easily and told m... Toon meer

Beoordeeld met 1 van de 5 sterren

This company won't help you even in telling you how to be sure that one of its item is an authentic one. Maybe support simply doesn't exist there. Also, somehow their review platform won't accept m... Toon meer

Bedrijfsgegevens


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

35 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I been happy with my service.

I been happy with my service..I may had 2 problems along the way..I called and they listened and made things right..They give good discounts.. I enjoy the product.. So far All Groovy

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

***** E X P I R E D ****

Waited at least a week for my product to get here. But that's not the problem...I ordered the shooters a long with pre rolls. They had a 3 deal on the shooters but they were ALL EXPIRED!!!! The expiration says 6/12/25?!:$#$&@??!&!??
I WANT MY MONEY BACK OR SEND ME THE EQUIVALENT IN PRODUCT!!! ..... NICE TRY!!!!

6 januari 2026
Review zonder uitnodiging
Logo 25hourfarms

Antwoord van 25hourfarms

Good afternoon,

The product is not expired, the COA was done on 6-12-25 The best by date is below that BB : 03-18-2026.

Both of these are next to each other on the cap.

Beoordeeld met 1 van de 5 sterren

Worthless scam artists

Worthless scam artists. I’ve filed a complaint with the Better Business Bureau.

9 november 2025
Review zonder uitnodiging
Logo 25hourfarms

Antwoord van 25hourfarms

Joey I see your package was delivered on Nov 17th 2025 at 1:50 PM. Please reach out if there was an issue.

Beoordeeld met 1 van de 5 sterren

Customer Service is crap. No intention of making things right.

25 Hour Farms: Purchased weed there two times and no issues. Decided to try their lemon sativa gummies. The gummy has 100mg of Delta 9 THCa. Each can be divided into 4 25 mg doses. I tried the gummies 5 times and fell asleep within 30 minutes each time. Sativa... falling asleep. Two phases that do not belong together. Even chatGPT said hmmm I have to scratch my head on that one. Their website shows Yellow as Sativa. The packaging shows it as Indica. Exchanged 5 emails with customer support and was told they are Sativa... No way. They apologized for my confusion and nothing else. I now have 74 doses of zombie Sativa. Great if i wanted to operate a sleep clinic.

6 november 2025
Review zonder uitnodiging
Logo 25hourfarms

Antwoord van 25hourfarms

Good afternoon Robert,

I am sorry that this product doesn't meet the desired effects you were looking for. We had made a packaging error but yes the lemon gummies are sativa. Again I am sorry for the confusion.

If you would like to reach back out we can give you a store credit for the gummies.

https://25hourfarms.com/products/100-mg-live-rosin-slab

Beoordeeld met 5 van de 5 sterren

Solid customer services

I received a product that was less than acceptable (very shaky) which was unusual as I’ve had multiple orders and no quality complaint. I reached out and 25 hour offered replacement easily and told me no worry on the return. They stand behind the product. Thank you 25hourfarms

3 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst customer service ever

Worst customer service ever! Called because something was missing and the guy who answered the phone was so defensive and aggressive ! Didn’t understand customer service and would not tell me his name after threatening to cancel the product I did not receive and said call back!! Defensive because he knew he was failing this company! It will show soon when people stop buying because of him!

25 augustus 2025
Review zonder uitnodiging
Logo 25hourfarms

Antwoord van 25hourfarms

Good afternoon Joey M,

We received your call and immediately processed the missing item from your package the same day no questions asked. I am sorry our customer service did not meet your expectations !

Beoordeeld met 3 van de 5 sterren

Reliable Dealer

Fast shipping. 4 out of 5 stars. Kind of dry flower most of the time. More flavor would be great. Les air in sacs?Buzz is always there and nice.

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

THC syrup 👍🏻

I ordered their THC syrup as a means to replace alcohol in mixed drinks and recieved my orders 3 days later. The product works really well and a little bit goes a long way. I'd recommend this brand.

6 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Normally this company has been good to…

Normally this company has been good to me. I don't know what's going on now. I ordered over the weekend. Yesterday was monday and usually my product would be shipped. I emailed them to ask if it would be shipped today and they replied "yes." So here it is Tuesday and there's no shipping info and no one is replying to my emails. This place is getting very disappointing and about to lose this steady customer

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have ordered from them five times every…

Have ordered from them five times every time I've had it coming 2 days and every time I pass some of the best sticky icky THCa , lemon octane smalls blew me away,,granddad purple ALWAYS on point!!! Can't say enough, great company!!

11 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid $65.00 for overnight shipping and…

Paid $65.00 for overnight shipping and the tracking number from UPS tells me my order will be delivered in 5 days. Tried to email and text for refund and no response. Will never order from them again.

10 april 2025
Review zonder uitnodiging
Logo 25hourfarms

Antwoord van 25hourfarms

All orders ship out the same day Monday-Friday if placed before 3 PM EST. All overnight orders have a shipping refund option, as the service is guaranteed.

Beoordeeld met 5 van de 5 sterren

Top notch quality, dry cure

Don't understand the poor reviews. My order was shipped out the same day and got here lightning fast. Flower is dry & doesn't come with any moisture control packs -- you don't need them if the cure is right. Great quality, underpriced IMO. Not complainin' though.

6 februari 2025
Review zonder uitnodiging

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