28bysamwood.com Reviews 

Scam of a program. Nothing works.

I hate the new app!!

I approached this app with a mindset to just get healthy knowing I need to loose some weight also. The meals and excercise options make this the best format I've come across. It's been 10 months now and I've moved up to level 3. It's just part of my way of life now and have lost 10kgs and am in great health (my hubby loves the meals and has lost weight too)! It's the best decision I've made in a long time!

The upgrade to the App was a disaster. Nothing seems to work properly and nothing seems to be getting updated. The old App was almost perfect. It just required a few small changes. The App was not tested thoroughly enough before being released. When we add the accusations of domestic abuse to the mix, ethically, I can't contribute to this product.

I absolutely love all aspects of this 28 program. In fact given the news of the past few days I am completely devastated and afraid to lose this. That’s when I realised how much this program means to me. Thank you

Excellent trainers, great classes with lots of variety. Meals are next level, easy to prepare & delicious. Help is always available if needed. Love it ❤️

The program is easy to follow, the recipes are delicious and the workouts are easy to adapt. I’ve had great results and it’s helped me build healthier habits without feeling restricted. Highly recommend!

I really enjoyed the first 4 weeks of the menopause program & felt it was making a difference with weight loss & energy boost; however, disappointingly the whole program then changed & it hasn’t been anywhere near as good. The meal plan doesn’t feel right for weight loss (which now isn’t happening), it’s far less intuitive & more difficult to navigate, there’s no visual tracking of daily achievement & many other elements that make me disappointed with the change. I wish I could’ve gone uninterrupted for the 12 weeks program to see if it actually made a difference instead of having to swap to this new one! I doubt I’ll be renewing my membership after my 12 weeks is up.

Going through menopause for the last few years I had been steadily gaining weight even though I had been eating well with lots of fruit and veggies but there is something in the eating plans on the menopause program that just hit the right spot for me and so far I have lost 5 kg eating food that I thought would only make me put on weight. The recipes are quick and easy to prepare and delicious and although on most days I can only manage to make time for a 10 minute workout, I feel stronger and better than I have in a long time.

A friend told me about this program after I was looking for something new so I decided to give it a go. I subscribed monthly and I can honestly say I haven't looked back! I've almost completed Level 3, so 24 weeks of doing the program and I love it! Its all about progress, not perfection which I love as I don't feel the pressure to have to eat/drink or exercise 100% perfect all the time. We all have lives to live and challenges that will come up so taking that pressure off I believe is great! The weekly workouts in the challenges are keeping me accountable and I'm feeling fitter, leaner and stronger than I have in a long time, and I am 58 years young! Saving heaps of money not doing costly reformer pilates classes and getting the same if not better results! I mostly do Sam's workouts and I love how he explains things properly and encourages you to go harder/stronger each week in the challenge. Best is I can do all of it from my own home and I'm finally using all the equipment I had stored away for years and loving every bit of it. Lots of great meals too if you want to have them but no pressure! Highly recommend doing this program.

I am finding the ethos progress not perfection terrific. Why? I am human and not a robot. Myself Ibam far from perfect and sometimes life just throws you lemons and you have to do the best that you can.
Doing workouts at home means i can fit that in when i can. You know gyms are good but classes are sometimes on when im not available and that gives me a feee pass. When the gym is on my home there is always a time.
Also the food is great that caters to many.
Also if you feel youre alone no need to worry, there are lives that you can watch also in playback which are very inclusive.
For me it's a 10/10. So if you're wondering if it's right for you, jump in, even if you're older.I'm just about to hit my 70th birthday and to be honest, being in the best shape, strength and mobility is more important now than it was 20 years ago.
Thank you Sam Crew for an awedome program.

An easy to follow, simple but effective program that gets results.

I had thought , like many people, I didn’t need a program, I knew what I had to do. Eat less exercise more, not rocket science. But my weight was at an alarming new high, I felt uncomfortable and embarrassed about how I looked and felt. I had seen the ads for 28 many times and liked the sound of what was on offer. I had previously used another program that worked for awhile but I was bored with it.
Anyway when I signed up for 28 8 week challenge I liked it better straight away it takes a week or two to settle in and understand how it works. The consistency over perfection message resonated a lot. The choice of meals and exercise is awesome. The support and inspiration is there. 5 months later I am down over 10kg, I am wearing clothes I haven’t worn comfortably in ages. I feel so much better in myself and despite the odd treat sometimes am happily committed to following along for a year or so and see where I land.

Absolutely love that it’s all organised for me I just wake up press play on the workout I feel like doing, the meals are family friendly which make my life easier being a full time working mum and the meditations help calm my busy mind…

Signed up for a promo deal for one month in April 2025, never used the app or resources, discovered today it was a subscription that I’ve now had $900 take out of my account which I did not knowingly authorise. Fb search shows me I am one of hundreds who got sucked in to Sam 28 cash cow marketing ploy.

I have been a member of 28bysamwood for 6 years. During this time I have both been actively using the program and also not.
I lost weight, felt supported, gained a lot of knowledge, felt seen and understood on the journey.
During my time with them I see complaints come through about the automatic charging of subscriptions and I have always seen them answered and delt with. If you ask in the Facebook group how do you delete your member ship you do get told. I’m sorry I see others have bad experience but I stand by my rating as I feel the program turned my life around.
The ability to choose workouts, choose your menu (if you want to follow the food), even meditation and motivational options to listen too.
Totally worthwhile for those wanting to start a journey to health and wellness

Like others I was attracted by an online offer then decided not to go ahead with it yet all of a sudden I noticed they've charged my credit card - I'm waiting for them to get back to me hopefully to acknowledge their error and to provide a refund. I'll update this forum once that happens.

WARNING*** These guys take money from your account even though you cancelled your membership years ago!!! The recent charges were unauthorised withdrawals from my account. I wrote to their customer support only to receive an email saying "As a gesture of goodwill they have refunded my money..." A goodwill gesture implies discretion. This was a correction of money taken without permission. I have requested a written confirmation from the company that my payment details have been permanently removed from their system. Hoping for a response.

I signed up for what I genuinely believed was a one-off challenge with 28 by Sam Wood, that was advertised on social media for 70% off. Only to discover months later that I had been charged for an ongoing quarterly subscription I never knew I had. I didn’t use the service at all after the initial challenge, not once, yet I was billed hundreds of dollars without any meaningful notification.

The sign-up process is incredibly unclear and borders on misleading. After speaking with multiple other people who’ve had the exact same experience, it’s obvious this isn’t an isolated issue. Even the Consumer Policy Research Centre (CPRC) has highlighted similar concerns about subscription traps with this company, and after this experience, I completely understand why.

Customer service was equally disappointing. Instead of reviewing the situation properly, I received copy-and-paste responses with no attempt to understand or address the problem. Their excuse that the platform is “online and self-managed” feels like an easy way to shift blame onto customers rather than fixing the lack of transparency in their systems. Meanwhile, the constant promotional spam emails made it impossible to identify anything important or related to billing.

The program itself isn’t even worth it. You get minimal support, everything is generic online content you could find for free on YouTube, and the meal plans are basic recipes you could literally generate on ChatGPT. Absolutely nothing about the experience justified the cost, and I didn’t benefit from the challenge in any meaningful way.

Overall, I found the experience extremely frustrating, financially stressful, and far from the supportive, integrity-based service the brand claims to offer. I’d strongly caution others to double-check what they’re signing up for. It is a waste of time & money.

Wow, I’m genuinely disgusted from a customer service point of view. No reminders for renewals, no receipts, no communication, no nothing, they just want your money. If you do cancel your subscription, make sure you get email confirmation from them otherwise they just keep taking from your account.