360 Cycles Reviews 135

I highly recommend this shop for its professionalism and customer service. The staff were exceptionally friendly and helpful from the outset. I was confident in my purchase and they offered a wide range of bikes for me to try until I found the ideal model. My contact Max has been consistently helpful and knowledgeable. If you require exceptional service I highly recommend visiting. Prior to this shop I had been very disappointed with the handling of new customers at other establishments.

Great staff, very accommodating. Would recommend.

Amazing customer service. Great opening hours.

I recently bought a Tenways 600 plus electric bike in 360. Although 360 is a very busy shop, the staff are incredibly efficient and helpful. Max, who originally sold me the bike, was very enthusiastic, friendly and offered suggestions to solve an issue around the lack of designated points on the frame for a water bottle. The shop kept in touch via email, and invoices etc arrived promptly. When I picked up the bike, I was given a brief run through the main functions and given helpful tips on its maintenance. I would definitely recommend 360 bikes to a friend.

I would give you a review if I had purchased anything. A member of staff took my information but nobody contacted me so I went somewhere else.

Great communication as always, professional service! Highly recommended

Excellent service. Very reliable and my bike is cycling better than ever.

Good advice for a novice, very accommodating

From start to finish service from all the guy's in 360 was brilliant. They make buying a bike so easy with fantastic knowledge and help. Communication was excellent and continuous. Look forward to continuing to deal with 360 going forward now we are on the electric bike road. Thanks all.

I didn’t get my things right size. Send me just one tyre instead of two

I rented a bike box rental and booked a bike maintanence. Both services were professional and great

Great customer service.
Nice website.
I will order from 360 cycles again

I have taken my bikes to 360 Cycles on numerous occasions when I have had technical issues. I have found them to be extremely knowledgeable and efficient in locating and repairing the problem. I would highly recommend them. I now use them for all my servicing requirements

Top class service as always. Prompt, efficient and so straightforward - thanks! Hopefully won’t have to be back for a while, but if any other issues arise with the bike, I’ll be straight back to you safe in the knowledge that I’ll be well looked after.

Good work done, mark off for not fixing what I brought bike in for and another for price. Quote seemed inflated a lot by labor.

Great experience from 360, had the bike in for some work and was able to collect it a day or 2 later at my convenience, even collected my bike on a bank holiday Monday! Open 7 days a week and always contactable on the phone with any queries! Will be back again

Max and Martin are very knowledgable and helpful. They went out of their way on a busy Saturday to help me test drive some new bikes whilst mine was being evaluated. They decided to fix mine. Very honest!

Over the years I tried different bike shops and this is the best one I’ve found so far. The customer service is amazing and the quality of service is so good. They know their stuff.

The lads at 360 Cycles were so helpful and pleasant when we needed a new birthday bike checked over etc at late notice.
Thank you.
Ann and Tom

My bike is very, very old but it's still a quality, sturdy one.
Other cycle shops in the past have commented on the age of my bike and were focused on the negative, like they may not be able to get parts for it, etc. There was none of that with 360 cycles. Also I use my bike for transport every day so they kindly agreed to have my bike ready as quickly as possible. They did a full service and repaired what needed repairing all within 48 hours. Now, as I cycle my bike I feel like it's been given a new lease of life. I'm very pleased with the work done by 360 cycles. Thank you.