365 Group Plc Reviews 

365-consultancy CON ARTISTS
brought a van through bid spotter.uk advertised photo showing as a diesel sprinter van hpi prior to biding came up as electric E Sprinter van rang to confirm either wayside i was not interested in biding on an electric van Was told it was the van in the photos which showed the dashboard of a diesel van we won the bidding and the van was electric rang and said we did not want the van auctioned got threatening and started emailing legal threats then after they change the listing to say the photos were sample photos and may not be actual of the van for sale i have copy of listing details before bidding and after showing changed wording in the listing after we challenge them for manipulating listing after sale dishonest auctioneer staff stay well away bad for bid-spotters platform scum

Terrible experience. If anyone has managed to get your money back message here how to do it please.
I placed a bid for a car through them and trusted their process. They withdrew the car from sale at the last minute for no valid reason - I ended up losing many thousands because of this.

Excellent company to deal with. Simon was especially helpful with exportation of vehicles

365 helped me from beginning to end. Open and upfront. Even went the extra mile to help me deal with all paperwork needed.

I would avoid this company they are not partner to ibidder or bidspotter.

The advertisement of their vehicles are very suspicious. Be careful before sending any payments.

I have reported this company to action fraud who are investigating this currently.

In August 2025 I sent them over 18k of my money and have neither received a car or service.

I have tried contacting them multiple times with no luck and they keep promising someone will be in touch. It never happens. I have now instructed my solicitors for court action.

Awful service, I would never recommend this organisation. They have hidden fees and add late payment fees when you’ve paid on time. I’ve raised a complaint with Uk trading standards who have stated I’m not the only one with this experience.

I didn’t receive a car or service and since they have stopped answering my calls.

Update: 365 have replied with false allegations but yet they have added Multiple positive verified reviews. I think trustpilot really needs to look into this company and their activities.

Awful experience there’s about 20 other people I know who have had a terrible experience from 365. Invoices have hidden and undisclosed fees and reserves are never met but you still end up winning. I would avoid these guys and definitely ask for a viewing before you bid as I promise they won’t let you.

Everything was handled professionally and clearly. A trustworthy auction house if you’re looking for genuine products and fair deals.

The fees were pretty high which I wasn’t expecting.
But the van was nice and has been solid ever since.

Not very transparent.
40% plus vat buyers premium!
£870 plus vat moving vehicle form auction site to Cambs
£895 plus vat admin fees
£175 transport to our premises
Once bitten twice shy, cannot recommend

I purchased a car from 365via the auction website as soon as I had purchased the car , I received an invoice from 365 consultancy & I paid for the car in full , and was arranging to collect the car and when was told that there is further charges that was not mention previously! I paid those fees, and then I was further notified there is other fees, before I was able to collect the car?

They gave me an address which did not exist and after numerous conversations with someone that did not care ,further money having to be paid, they finally gave me the correct address which was in a field in the middle of nowhere, I would not recommend anyone purchase anything from this company as they are unreliable, and on trustworthy,

My partner was recently scammed by this company and lost £15,000 of our life savings. After taking the money, they sent additional fraudulent invoices, inventing so-called “hidden charges” that were never mentioned beforehand.

They also told us that the car could be collected in London, but we later discovered it was actually located in Scotland.

This experience has caused us significant distress, and it appears the company operates dishonestly and misleads customers. I would never trust a positive review against this company. Guarantee you they are not real. 365 are now ignoring our emails and calls. We have also sent them letters which bounces from there dodgy offices.

Absolute scammers! Avoid at all cost!

Called 365 to view a car they had on ibidder. They said I can come and have a look after I have registered on ibidder. I registered and then asked to book a viewing they kept changing the dates of the viewing and said they can send me a video as the car is not at their site. These guys are scammers! I have also contacted ibidder who have confirmed they do not verify any bids and are only a platform provider.

Be aware guys and girls. I’m lucky I haven’t lost money like others on here. I don’t understand why the police aren’t doing anything about this!

I bid on a G-Wagon listed on i-Bidder that ended in the evening. Next morning I spoke to Simon at 365 Consultancy to confirm details such as where the vehicle was to be collected from as I didn’t want to incur storage fees. He said don’t worry, the car couldn’t be collected that day so no storage fees would be charged. Off I went to the bank to make the transfer for the first invoice. Little did I know the nightmare that was to begin!! My main bank wouldn’t make the transfer as 365 Consultancy flagged up as possibly fraudulent. The cut off for payment was looming at 2pm and I was concerned about the late payment charges. I repeatedly made contact with Simon (over 15 calls) with questions I needed answering, he gave misinformation and not once came back to me when promising each time to call back. Eventually I got another bank to make the transfer. Then I get the second invoice for the fees 26 minutes before the 2pm deadline leaving no time to authorise the bank transfer. Why they couldn’t send just one invoice seems to be part of the scam. Then I get a third invoice at 2.40pm with late payment charges and I have until 2pm the next day to pay it before more charges will be added! I repeatedly call and get unhelpful Simon and Ben telling me it will get sorted and the invoice will get adjusted. Then I get a fourth invoice cancelling the sale altogether but they’re keeping the buyers premium, storage fee, re-listing fees, admin fees…in total they have over £43,000 of my money and now won’t even speak to me on the telephone!!! I have instructed my solicitor, this company must be stopped.

Don’t ever believe any five star review these guys are real scammers.

Bidded on a car It didn’t meet the reserve but I’d won apparently. They requested payment which i initially didn’t make. Thy then threaten you and try to negotiate all outside of bidspotter. Unfortunately I paid them I fell in the trap. At first I thought it was too good to be true but then they come out with hidden fees! Late payment fees and storage when their auctioneers notes say payment deadline is 5pm and car is on site. No mentioned of these charges in your invoice at first.

Ask them to view the car before any payment. I’ve reported them to action fraud and the police.

Avoid at all costs I’ve lost over 15k
many others like me who have lost money and got nothing!

Keep we’ll clear of this lot bought a Vw at auction for £4000 by the time 365 had finished they wanted £11000 when I had already paid £5700 I then cancelled and there bill came to yes you guessed it £5700 complete sharlatins lies and threats all the time steer we’ll clear