393lens.com - Contact lens Online Reviews 

438
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We always use 393lens for all our contact lens needs and trust them with our orders which we have been ordering from them for the last 5 years. The team is superb and they always respond via WhatsApp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with my order. Shipping was fast, and the package was in the US within four days of ordering! Unfortunately, USPS dropped the ball on this end and took nearly a month to deliver. Customer s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier

Informatie afkomstig van verschillende externe bronnen

393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(438)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really good buy

Really good buy and expiry date was till 2028. Fast delivery and updates provided too. Will buy again.

12 november 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Kept me inform about the order and fast…

Kept me inform about the order and fast shipping

30 oktober 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 1 van de 5 sterren

I bought a big shipment of contact lens…

I bought a big shipment of contact lens but I couldn’t get any voucher for my next purchase.

5 mei 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Dear David,

I wanted to clarify that we do not currently sell vouchers. Vouchers are only issued on demand.

Regarding your order, our shipping team split it into multiple parts to save you a considerable amount in customs duties since it was over your country's duty-free limit.

Please keep in mind that we cannot read our customers' minds. If you require something for free, please do not hesitate to ask. Otherwise, our warehouse will dispatch exactly what you have ordered.

Lastly, I would like to mention that not receiving freebies is not a valid reason to give a trash rating to a small family-run business.

Thank you for choosing 393lens.com.

Sincerely,
The 393lens Team

Beoordeeld met 5 van de 5 sterren

service is fast

8 juli 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Always speedy delivery

Always speedy delivery - totally trust worthy. I’m a 393lens fan!

19 juni 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

I misunderstood a situation and ordered…

I misunderstood a situation and ordered twice. 393 promply righted my wrong and refunded my $.

26 mei 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Smooth checkout

It’s great and reliable

24 mei 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

The 393lens is THE BEST!

The 393lens customer service team is the BEST!!! They are easy to reach, respond and follow-up quickly to questions and requests. I’ve been buying from 393lens for 3-4 years now and its always a good experience.

30 mei 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 4 van de 5 sterren

Good service.

1 mei 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Repeated purchase again

Very happy and always get my lenses so fast! Repeated purchase!

23 april 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Sent the correct items very promptly

Reasonable price for lens

15 april 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Arrived within 48 hours!

I had the lenses within 48 hours of placing the order, and they were kind and helpful.

16 april 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.

We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.

Thank you again for your support and for choosing 393lens.com

We look forward to serving you again soon.

Kind Regards
393lens.com

Beoordeeld met 5 van de 5 sterren

Everything was as expected

Everything was as expected. The right contacts, delivered on time, and at a great price.

5 maart 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Many thanks for your kind words :-)

Beoordeeld met 5 van de 5 sterren

Very helpful and communicative

Very helpful and communicative. You do whatever you can to help.

15 februari 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Beoordeeld met 5 van de 5 sterren

Would buy again, hopefully more sales!!

The whole process was very smooth and the Whatsapp platform to contact the business was also convenient and fast replies were given! Excited to try on the lenses!

24 januari 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Beoordeeld met 5 van de 5 sterren

Fast overseas delivery

Fast overseas delivery. Boxes are not dented. Ordered for 3rd year already fr Singapore. Good pricing!

23 januari 2023
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Beoordeeld met 5 van de 5 sterren

Great support

Thank you for your great support.
I accidently put my old email address, which prevented me from having access to the account. They immediately solved the issue in their system. Now totally fine!
Strongly recommend the app.

30 januari 2023
Review zonder uitnodiging
Logo 393lens.com - Contact lens Online

Antwoord van 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer