499inks.com Reviews 

1.074
•
TrustScore 2.5 uit 5

2,3

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Beoordeeld met 1 van de 5 sterren

I was enticed by the lower cost at 499, but the first cartridge of a set won't work, and after a week I still have not gotten a response from them. I'd suggest save any emails from them and test a car... Toon meer

Beoordeeld met 1 van de 5 sterren

Used remanufactered cartridges ordered from this company on my Epson workforce pro. Replaced my black cartridge. Shows full but prints nothing. Several emails later doing everything asked and sending... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst remanufactured ink company out there. Spent $50 on 2 HP cartridges and stopped working after a few uses. Patrick from customer service wanted me to fix them because he said that they were dried... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just wanted to add my 2 cents for a company I've ordered from for several years: Whether one has legacy printing equipment or the newest printers on the market 499 Inks has an ink/toner solution to... Toon meer

Bedrijfsgegevens

  1. Tonerleverancier
  2. ook in
  3. Computer & laptop accessoires

Informatie afkomstig van verschillende externe bronnen

We offer ink and toner cartridges that we have fully tested, for both print quality and longevity. It is true that we offer cheap inks and cheap toner cartridges, but discount inks does not mean that you are compromising on quality. We rely on word of mouth advertising as we operate on very low margins.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

1K reviews

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2,3

Alle reviews

(1.074)

1 review in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

At least 50% of them work...

Have had about 50% of cartridges not work well at all, they replaced one but now are not standing by 1 yr. warranty and only offer 10% off the next order. The prices have almost doubled as well. Last time I called, the Indian guy rudely hung up on me. Bummer...

7 september 2017
Beoordeeld met 1 van de 5 sterren

PRICE INCREASE $ 4.99-------$ 6.99 JANUARY........SEPTEMBER

ORDER # 46932
ORDER DATE 1-22-2016

CARTRIDGE 14N1636 /#150XL $ 4.99 2 $9.98

CURRENT RE-ORDER CART ON SEPTEMBER 24, 2016

CARTRIDGE 14N1636/#150XL $ 6.99 2 $ 13.98

WHAT A $ 4.00 INCREASE FROM JANUARY ...SEPTEMBER????

Thanks for the reply.
The two cartridges remain in the cart, saving your inventory.
Also note for several years I have ordered two of each item per order.

It is great that we have OPTIONS EVEN AT A HIGHER COST.

24 september 2016
Review zonder uitnodiging
Logo 499inks.com

Antwoord van 499inks.com

Hello John,

You are correct that the price on the 150XL Lexmark has gone up from $4.99 to $6.99, that is a $2 increase (not a $4 increase). The original cartridge sells for $35.99 as you may know, so our savings for our customers are now 80% cheaper, as compared to 86% cheaper with the previous price. Costs do go up, and although we do our best to keep all items as cheap as possible, we need to stay in business so we can service great customers like yourself and be able to run promotions for our customers from time to time. As a previous customer, you are privy to our promotions if you have not unsubscribed from our emails which we send out once a month. We hope that you still see the value as we are still saving you 80% off compared to original brands, and that you may consider updating your 1 star review in light of all savings and other value we have provided you and many other customers. We appreciate your business and hope you understand.

Beoordeeld met 1 van de 5 sterren

Defective product / Rude Chat line

I bought a colored ink cartridge that was defective. I did all the trouble shooting suggested and then went to their chat line for further help. The first agent just gave me the suggestions that I had already explained I had done. He then left the conversation sending a message I had been put back in the queue. I waited on the computer almost an hour without any return response. I started two more chats and both times an agent "entered" the conversation then immediately left and put me back in the queue without any conversation. I have spent way too many hours trying to get help with my defective cartridge. I have requested a return authorization and prepaid postage via both chat line and email, but have still not had any response.

11 april 2016
Logo 499inks.com

Antwoord van 499inks.com

We are sorry for this experience that you documented. Unfortunately, technology is not always our friend, and what you describe is not due to an agent or agents not wanting to help you, it is an automated action. For example, an agent does not choose to put one in queue, that happens if the agent is kicked off or having trouble staying logged in to the system. The day that you are referring to we had some connectivity issues at our support center. I do see however that we have refunded you on this order with our refund being documented on 04/13/16.

Beoordeeld met 3 van de 5 sterren

Trouble with last order.

I have ordered ink cartridges from 499 inks several times with no problem. This time my Dell V313W printer will not recognise the new cartridge. I have tried every thing on the flyer, several times, without success. I ordered it on or about 2/18/2016 and received it on 2/23/2016. I would like to have it replaced. I will send this one back if you will let me know how. Please expedite this as I am entirely out of ink. Thank you, Alice Elder .

29 februari 2016
Review zonder uitnodiging
Logo 499inks.com

Antwoord van 499inks.com

Sorry for the late response in this forum, it is not monitored every day. Since no order number was provided we are not sure which order this is about, but please email us at support@499inks.com and we will solve or replace it for you.

Beoordeeld met 5 van de 5 sterren

Smooth Purchase

I was pleased with the product of which I received. The ink cartridge works great just like a new one would. Thanks

23 oktober 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great ink cartridges!

I have purchased replacement ink cartridges a couple times from 499inks.com and they work great and last longer than other remanufactured ones I purchased from other sellers. Also, I receive them very quickly. Can't beat the price!

20 oktober 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great inkcartridges that delivers quality results!

Hi,
I like how your ink cartridges are very affordable compared to other merchants that sell at a higher price, how your cartridges works really great with my HP printer compared to other low quality brands that are not compatible or don't work at all.
Every cartridge that I've purchased from your site has performed perfectly with no problems whatsoever!
Overall, I find 499Inks to be the best site on the web that sells the most affordable, highest quality ink cartridges on the market! Thanks!

15 oktober 2015
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

bad ink cartridges

still waiting to hear back on the ink cartridges will I get new ones or my money refunded ? Janice Godbee

14 oktober 2015
Review zonder uitnodiging
Logo 499inks.com

Antwoord van 499inks.com

We are sorry that you had a problem, we did receive an email from you on Oct 9 at 5:20pm saying that you had a blinking light, we replied at 5:35pm (within 15 minutes) on the same day asking for an order number so we can identify the order / cartridge model, to which we did not hear back from you.

We have emailed you again to try and resolve the problem, please reply to our email so we can assist.

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