4seating.com Reviews 

Megan was wonderful to talk to and very helpful in my situation.
Sincerely
Cambridge and everything

I had a great experience. It is a wonderful thing when you are treated like a valued customer. Megan made me feel like she had genuine interest in helping me. Nothing scripted or fake AI sounding in our discussions. And that my business with her company was important. You just can’t say this very often in today’s world. As a result, I will definitely work with 4seating again in the future.

Megan was excellent, response time and resolution was great, went above and beyond to reach out to warranty company (who didn’t do much) and gave detailed explanation of the process as well as free replacement part, will definitely return thanks to the great customer service and I never had to step in a store

Manny did a great job helping us. He was very low pressure but knew alot about the different seats. When we came back he even gave us a quote and told us to go back and remeasure to make sure the seats we wanted would fit, it turned out that we wanted a different combination and he helped us re-quote for our new order. Thank you for the friendly and professional help Manny!

My product came without instructions and he helped me resolve

Great guy
Manuel Gonzalez
Customer Service Representative

We had trouble with the backrests on a couple of chairs not locking in place after delivery and assembly. I called 4seating, and Manuel asked me to send a video and/or pictures of the issue. After sending video, Manuel sent me a troubleshooting video that helped me resolve the issue. The whole support experience was smooth and effective. Thanks to Manuel for helping me quickly resolve the issue.

I spoke with Megan Moore regarding some theater seats I purchased in 2021 for a rental cabin. Someone stole all of the connectors to give them power! Megan found the info I needed and even took a picture of the item she was sending so I could see if it looked like what I needed and has shipped them to me. Megan spent alot of time helping me to get the right parts and she was amazing! She is a true asset to the company! I have used this company before and will definitely use them again!!

Had to call in to get a part which I tore up. Customer service Megan, what a wonderful lady! So helpful with figuring out my part!! Love my furniture too!

Megan was very friendly. She quickly helped me with my problem (a scratched tray table) and got a new tray table sent out to me. There was no hassle, just pleasant competent customer service. I also liked that I didn't have to go through a long automated call to get to a real person!

Fantastic customer service. Quick response to my email request. Very happy with the resolution of my issue. My grandson broke a couple parts on my new chair.

Bought my second set of theater seating from the company. When a small plastic clip broke on a strut to hold one of the storage doors open, their customer service was outstanding. They sent me replacement part right away.

I called in today to get help with some replacement adapters and Megan was so sweet and patient as I described what I needed.

Fantastic quality seats, delivered in 2 days, great customer support for order additional arm rest.

Ordered two reading lights and one had defective switch. Called customer service and Megan took care of the issue immediately. A new one was sent right away and the experience was fantastic. 5 stars!

We ordered seats a couple of years ago and had a power supply go bad yesterday. I reached out to 4seating.com with questions about a replacement, and they got back to me within a few hours. We got on the phone, and the representative found the correct replacement and got it shipped out right away. He was very friendly and knowledgeable, and was a pleasure to deal with. Great customer experience!

Megan was polite, helpful and took care of my parts order efficiently.

We have bought 3 sets of these. We really like the quality & durability of them. They are very comfortable. Great delivery options. Customer Service was very professional & willing to help.

Received our amazing theatre chairs and had a couple issues I needed to contact 4seating about. As many of the reviews state, I too was lucky Megan Moore was the customer service rep that took my call. She was very attentive to my needs and quickly took action to resolving my concerns. I had follow-up emails/calls/texts within the hour and replacement parts ordered in no time. Customer service of this level is hard to find anymore and I was very reluctant my call for help, but Megan and 4Seating are top notch in this regard. My stress to phone in the issues quickly became relief as she guaranteed they'd be taking care of anything. Hats off to Megan, her contributions to the company should not go unnoticed.

Megan was great! Answered all my questions and was friendly and knowledgeable about their products!