4x4 Vehicle Hire Reviews 

85
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 1 van de 5 sterren

Absolutely terrible company! Customer service is shocking, replies are shocking tell you, you have a hire waiting on insurance to be approved it will be done Monday morning!! No reply messaged several... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used 4x4 vehicle hire several times during my visits to the UK from Dubai, and they have been absolutely faultless every time. The service is consistently excellent, with a professional, fr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Damn what a class . Val, Mo and Bal wowww , exceptional customer service. Everything was smooth from start to finish . Wowww i will give 4x4 hire 21 gun salute. Exceptional .i did do this all over aga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well look... Toon meer

Bedrijfsgegevens

  1. Voertuigen en transport

Geschreven door het bedrijf

4x4 Hire, 4x4 Rental from the UK's Favourite SUV Rental Company


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

85 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(85)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent excellent…

I have used 4x4 vehicle hire several times during my visits to the UK from Dubai, and they have been absolutely faultless every time. The service is consistently excellent, with a professional, friendly, and efficient team (especially Bal) that always goes above and beyond to ensure everything runs smoothly.

The booking process is straightforward, the vehicles are always clean and well-maintained, and collection and return are hassle-free. What stands out most is their reliability and commitment to customer service – they genuinely make the experience stress-free from start to finish.

It's rare to find a company that delivers such a high standard consistently, but they do exactly that. I wouldn't hesitate to recommend them to anyone looking for a dependable 4x4 car hire service in the UK, and I look forward to using them again on my future visits.

25 mei 2026
Review zonder uitnodiging
Logo 4x4 Vehicle Hire

Antwoord van 4x4 Vehicle Hire

Thank you for your kind words. We look forward to seeing you return in August.

Beoordeeld met 1 van de 5 sterren

Absolutely terrible company

Absolutely terrible company! Customer service is shocking, replies are shocking tell you, you have a hire waiting on insurance to be approved it will be done Monday morning!! No reply messaged several times no response! Absolute joke of a company.

8 juni 2026
Review zonder uitnodiging
Logo 4x4 Vehicle Hire

Antwoord van 4x4 Vehicle Hire

We are sorry to hear about your experience and appreciate you bringing this to our attention.

Your case involves multiple referral points, which means the hire requires additional review and approval from the insurer before we can proceed. Unfortunately, this process is outside of our direct control and can take longer than standard cases.

We understand your frustration regarding the delay and communication, and we apologise if our responses did not meet expectations. We are currently following this up with the insurer as a priority and will update you as soon as we receive confirmation.

Beoordeeld met 5 van de 5 sterren

Damn what a class

Damn what a class . Val, Mo and Bal wowww , exceptional customer service. Everything was smooth from start to finish . Wowww i will give 4x4 hire 21 gun salute. Exceptional .i did do this all over again and again. Blessings to Mo,Val ,Bal and the whole team. They were all class , from drop off to pick up. Thank you guys for making this a memorable as i bid farewell to my late brother.

21 mei 2026
Review zonder uitnodiging
Logo 4x4 Vehicle Hire

Antwoord van 4x4 Vehicle Hire

Thank you for your kind and positive review. We truly appreciate your feedback, and I will be sure to pass your appreciative words on to Val, Mo and Bal.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, convenient and hassle free. Everything was effortless, car was in great condition, clean. Communication was good, instructions clear.

22 december 2025
Review zonder uitnodiging
Logo 4x4 Vehicle Hire

Antwoord van 4x4 Vehicle Hire

Thank you Waseem for your review. We look forward to seeing you again in the summer.

Beoordeeld met 5 van de 5 sterren

Great experience.

Had a really good experience with Bal and this company. My needs were a little unique and normal hire companies weren’t suitable. Bal met all my needs and was hassle free including drop off and pick up at the airport. Comms were good and very responsive. The car didn’t have any issues. Would use again and recommend to anyone looking for a 4x4 to hire.

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faultless

I/my company have used 4x4 for over 5 years and i cannot write enough good things about them . Fantastic cars and faultless service.

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor customer service from Bal

I rarely would ever write a negative review, however this would have helped me massively when I was looking to use this company.
I unfortunately dealt with Bal from the beginning, without too much detail, the communication was incredibly poor and unprofessional. When it came to collecting the car no time was agreed and I was told that I would be charged on the day for a later pick up time... again something I never agreed to pay. Documentation when eventually sent through had incorrect prices and I was pushed for 3 days to sign an incorrect document and I had no confirmation of payment after being asked to transfer all money via bank transfer, something I obviously refused to do.
However, the only reason this review didn't get only 1 star was the service I received from Sai and Sainaath. I would give them 5 stars alone. The car was delivered by them on time and with excellent service. After the appalling service from Bal I was concerned about pick up after being told 'I would have to pay for late pick up', but Sai and Sainaath were brilliant. Patient and understanding about the poor communication I had received throughout. They did not charge me any extra and ensured my deposit was returned in full. I would certainly hire a car through either of those again. It was a great shame as I loved the car.

22 juni 2025
Review zonder uitnodiging
Logo 4x4 Vehicle Hire

Antwoord van 4x4 Vehicle Hire

Thank you for taking the time to share your detailed feedback. We deeply apologize for the challenges you experienced during the booking and collection process, especially regarding communication, documentation accuracy, and payment concerns. Please know that your experience does not reflect the level of service we aim to provide, and we are truly sorry for any frustration or inconvenience caused.

We appreciate your kind words about Sai and Sainaath and are pleased to hear that they were able to assist you effectively, ensuring a smooth collection and return of your vehicle. Your positive remarks about their professionalism and helpfulness mean a great deal to us.

Your comments about the issues with documentation and communication are being taken very seriously. We are reviewing our internal processes to ensure greater accuracy and clarity for all our clients moving forward. If you would like to discuss your experience further or have any outstanding concerns, please do not hesitate to contact us directly on bookings@4x4vehiclehire.co.uk

Thank you again for your honest feedback, which helps us to continually improve our service. We hope to have the opportunity to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

Hired a vehicle for the Weekend!

Hired a vehicle for a weekend trip and the whole process was super smooth from start to finish. Booking was easy, the staff were helpful and professional, and the car was clean, reliable, and exactly what we needed.

No hidden fees or hassle — just great service and a solid vehicle. Will definitely be using them again next time!

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Service.

Hired a Urus for 2 days and the was service amazing. Sai made the pricing clear and I received the Urus at the exact date and time I asked for. You definitely get what you pay for.

I’d highly recommend!

18 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Discovery- what more can you ask for!

I hired a Land Rover Discovery from 4x4 for a business trip and had a fantastic experience. The car was immaculate inside and out and drove well just as you’d expect from a new vehicle. It was also very competitively priced for the quality provided.

Customer service was exceptional. Sai made the collection process smooth and stress-free, with everything clearly explained. Communication throughout was prompt and professional. He was happy to answer my calls and offer me some route advice after business hours which saved me on toll charges and some time which was highly appreciated!!

Returning the car was quick and easy, with no hidden charges and a prompt refund of the deposit, which is always nice!! I’ll definitely be using 4x4 again and highly recommend them for reliable, high-quality car hire 👌🏽

16 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Felt Personally Cared For

The customer service was excellent they went above and beyond to ensure I got the best car for my needs and were extremely helpful throughout the entire rental process.

21 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stellar service

Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well looked after. Also Sainaath is genuinely a great guy which made the whole experience just that bit better and easier.

10 mei 2025
Review zonder uitnodiging

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