My journey from SFO to Sacramento.CA with 5 STARS limousine services was a sweet ride.Being a person that like lively moment I asked the driver for Afro music and he satisfied my desire. It was an i... Toon meer
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Outstanding service from start to finish. The booking process was easy, and the limousine was spotless and very comfortable. The driver was punctual, respectful, and ensured a safe and smooth ride the... Toon meer
Worst service ever. They promised one thing so I paid and got another with no warning or email. Driver Mile was rude and threatening. He wanted $50 per stop so we didn't get any champaign. Horrible e... Toon meer
Bedrijf heeft geantwoord
SFO airport to Brentwood, CA. He was very good from start to finish and communication and instructions before the trip was very clear, and customer service was very helpful during the scheduling
Bedrijfsgegevens
Geschreven door het bedrijf
Chauffeured Limousine Rental and Car Service Transportation Experience unforgettable TRIPS with 5 STARS Limousine Connection! Offering premium transportation services, including airport shuttles, special event rides, and luxurious nights out. Our professional chauffeurs and top-tier fleet ensure a safe, stylish, and seamless experience every time. 🚘 Our Fleet: Choose from impeccably maintained sedans, SUVs, vans, limousines, and specialty vehicles—all non-smoking and designed for comfort and elegance. Perfect for groups of any size! Discover the ultimate luxury travel experience with 5 STARS Limousine Connection. Your journey, elevated.
Contactgegevens
3238 Adeline St, 94608, Emeryville, Verenigde Staten
- 877-435-5466
- info@5starslimo.com
- 5starslimo.com
4,1
Goed
30 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Outstanding service from start to…
Outstanding service from start to finish. The booking process was easy, and the limousine was spotless and very comfortable. The driver was punctual, respectful, and ensured a safe and smooth ride the entire time. This is truly a 5-star experience, and I will definitely be using their service again.
18 april 2026
Review zonder uitnodiging
My time with 5 stars limousine service
The driver was very calm and understanding and ever ready to listen.
The customer service were very helpful as well all through my time with them.
3 april 2026
Review zonder uitnodiging
SFO airport to Brentwood
SFO airport to Brentwood, CA. He was very good from start to finish and communication and instructions before the trip was very clear, and customer service was very helpful during the scheduling
18 februari 2026
Review zonder uitnodiging
A Feel at home trip by 5StarsLimousine company
My journey from SFO to Sacramento.CA with 5 STARS limousine services was a sweet ride.Being a person that like lively moment I asked the driver for Afro music and he satisfied my desire.
It was an interesting and entertaining trip so I will suggest this company for every one to experience.
20 april 2026
Review zonder uitnodiging
Very UNIMPRESSED, would NOT recommend…
We're honestly more than a little perplexed by the positive reviews for 5 Stars. Our experience with them was completely the opposite.
We booked a luxury car to the airport because my wife has severe anxiety and difficulty with travel. We picked 5 Stars on the basis of their positive reviews online.
We thought this would make our experience easier, but as it turned out, the truth was far from it.
First, the driver was 40 minutes late. We were told it was because of a collision/bad traffic (and 5 Stars gave us a discount as an apology, which we appreciate).
But then, on the way to the airport, we realized that the driver was watching a fight on his phone while driving. This seemed to be the reason his driving became more and more abrupt as the journey went on, which did not ease my wife's anxiety in any way.
But then to make things even worse, the driver dropped us off at the wrong terminal. Despite having confirmed which airline we were we flying with when he arrived to pick us up.
We had to make our way - with all our bags and a service dog - over a mile and broken elevators and packed crowds to get to the place we should have been dropped off at. It took us nearly an hour. We were sweaty and disheveled by the time we got to the check in desk for our flight. My wife had had multiple anxiety attacks by this time. Hardly a VIP experience.
We were very UNIMPRESSED with the service we have received from Five Stars and would definitely NOT recommend them.
30 mei 2025
Review zonder uitnodiging
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you for taking the time to share your review. Working with you has been a valuable learning experience for us, and we truly appreciate your feedback. We sincerely apologize for any inconvenience you experienced and take responsibility for our actions and inactions in this matter.
At the same time, we kindly ask passengers to share certain responsibilities to help ensure a smooth travel experience. For example, it is important to confirm the terminal you are departing from, as airports sometimes reassign airlines to different terminals. While rare, international flights may occasionally depart from a domestic terminal, which can be unexpected, but a simple phone call to the dispatcher could have corrected error.
We also have very little control over traffic conditions. Even a single accident on the freeway can affect travel plans and cause unexpected delays. We completely understand how frustrating this getting drop off at a wrong terminal could be.
Our goal is always to make your travel experience as smooth and stress-free as possible, and your feedback helps us improve.
Worst service ever
Worst service ever. They promised one thing so I paid and got another with no warning or email. Driver Mile was rude and threatening. He wanted $50 per stop so we didn't get any champaign. Horrible experience and we got an Attorney.
3 mei 2025
Review zonder uitnodiging
Antwoord van 5 STARS Limousine Connection & Wine Tours
Hello,
It seems you may have contacted the wrong company. We do not have any record or affiliation with a driver called "Mile."
There are several businesses with similar names, including those using "Five Star," but please note that there is only one 5STARS LIMOUSINE CONNECTION.
To help us assist you better and possibly direct you to the correct company, please give us a call at 1-877-435-5466 and provide your name and a few more details about the incident.
Thank you,
5STARS LIMOUSINE CONNECTION
Best day, fantastic driver, super fun!
Our trip was perfect. The limo was beautiful the ride was smooth. We went to a few different spots, lunch, winery, picked up a friend. It was an all day trip. Our driver Ben was over the top best driver, super friendly and funny. He played along with the surprise we did for my friends 60th birthday. My friend was in tears at how happy he was. I highly highly recommend 5 Stars, and will do this again for sure when I turn 60!!!
13 juli 2024
Review zonder uitnodiging
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
they are extremely professional
they are extremely professional
21 oktober 2023
Review zonder uitnodiging
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
I booked late in the day and 5 Star…
I booked late in the day and 5 Star Limousine Service was able to accommodate me.
I booked 8 hours.
Our Driver Leo was on-time, thorough,
courteous, and very professional.
It was my (40) year Wedding Anniversary.
20 mei 2023
Review zonder uitnodiging
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Great experience!
Driver was on time and it was a pleasant ride to the airport.
19 februari 2023
Review zonder uitnodiging
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Great service
28 september 2020
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Chris was an excellent driver
Chris was an excellent driver, very safe and got us to our destination quickly.
31 mei 2020
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Excellent service
Excellent service. Friendly and courteous driver, clean vehicle, comfortable ride to SFO, and on time.
31 mei 2020
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Excellent Service
i have used 5stars from my home to San Francisco Airport. A;ways on time. clean Car and at a reasonable rate.
9 april 2020
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Excellent service!!
I used 5 Stars twice on a recent trip. Both times my drivers on time, friendly and extremely professional! 5 Stars is a bit pricey, but you definitely get your money’s worth!
2 februari 2020
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Arrived on time in awesome car
Arrived on time in awesome car. Great driver, very friendly and handled the luggage, very comfortable car. Would highly recommend company and the driver. 5 stars indeed!
14 september 2019
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
Serive
Dispatch, customer service and the entire team was accommodating and got us home safely from SFO.
30 augustus 2019
Antwoord van 5 STARS Limousine Connection & Wine Tours
Thank you so much for the wonderful review. We look forward to seeing you again.
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