80% Arms Reviews 

Well I really enjoy the products and quality of parts from 80% arms and that's the only reason I give them two stars. If you ever have a problem such as not including all the items in your order or with a product I would give them minus five stars if I could. Their customer service is truthfully one of the worst I have ever come across. They will not respond to emails and their phone lines forget it nobody ever answers the phone you can spend hours trying to report a problem and it's just not worth dealing with them anymore there are so many other companies that make 80% receivers and other products such as lower parts kits etc... I've been dealing with them for years and I am totally finished and it's all due to customer service not their products

I recently ordered a 76% lower from here and had questions regarding shipping restrictions and surprisingly got
Emails a couple hours later. Definitely 5 star customer service. All the negative reviews are from people who cant read that there is lead times for certain products.

Order arrived quickly and the parts were good quality. Would use them again. Customer service usually answers between 1-2 days.

This company is a scam. They take your money, send you an email about how busy they are and never send the product.

I should’ve read the reviews before I purchased anything from here. Took my money and haven’t shipped anything yet. Won’t reply back to me and won’t answer the phone. Do not order from these guys! I ordered lowers from another website and they showed up within a week.

This company sucks!!!!!!!!!!!!!! They wont answer the phone, they wont respond to any emails or chats and they wont send you your product they just steal your money!!!!!!!!!!!!!!!!!! Don't ever order from here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

company is based in so cal. should have known better. fek these guys. i would never order from here.

have had my return for over 10 days. and still nothing. ill turn in for fraud.

Magwell is out of spec. Will not seat properly and is so sloppy it's impossible to cycle. Tried multiple Glock 21 mags and the same issue with every one, especially the 40 round drum mag. Have sent a video as evidence and as of yet no contact. Hopefully I'll get a response regarding resolution!

Service has always been good and their lowers are top notch. Have been a customer for many years now. Good luck in Texas!

So I ordered 3 lowers that showed in-stock back on October 15th 2023 and still have not received. I have contacted them a few times and they keep saying they cannot ship because of the legal battle going on about the lowers. I have check with 3 other 80% lower vendors and they are shipping as long as they are in-stock, my thing is I believe it is fraud to knowingly sell products off their site that they cannot or will not be shipping. I am at the point that I almost feel like I need to contact a lawyer. I do not recommend anyone to buy from them.

I believe I was scammed atp I've been wait on my order for 3 weeks now. No response no refund .

Ordered a jig and an 80. Shipped immediately, arrived quickly. Honestly no issues. I'll come back and ammend the review if the product is poor but so far everything is all good 👌🏼

Slow to ship don't answer questions and I am convinced the good reviews are from friends and family, or some one that works in the company trying to swindle more people into believing they will recieve there product in a timely manner if u even recieve it at all. They are gonna automatically email you and tell you first come first serve and they reward patient customers, then they are gonna tell you that your product is being held up by a bank verification not lack of mercandise when you send them the amount it will just be a longer wait. Go p80 it atleast you will get it when they say.

I spent 900 dollars and never received my package. they claim its the shippers fault the shipper says the label was created but never shipped I feel like I was scammed . it took over 2 to 3 years before my package was supposedly shipped

First they lie about shipping in 3 days ,I ordered on the 6th it the 19th now it still saying waiting fulfillment but my credit card been charged. I feel like I need to call my credit card and cancel payment. I will never order anything from this company again

Placed order on 5/28/23. Shipped on 5/30/2023. Received on 6/5/23. Completely happy!

I’ve emailed the company, sent a notification I haven’t received my item and now I’m going to be leaving this review because it’s been like 2 weeks and STILL no one has responded to me. They sent me the wrong package instead of what I purchased, I will never purchase anything from this company again. Customer service= trash

Goodluck ordering with them in 2023 there service is horrible they will allow you to order something that’s not in stock and now they’ve place back ordered I recent cancel for a refund and I’ve place my order on march 24th. All I’m really saying they should’ve been posted back order or out of stock instead of having people order at that time with notifications besides fast shipping. Also talked to different customer service reps the one I talk to last week says they have a supply problem because of weather and my order will be shipped out April 7th or April 10th and the other customer service rep that I asked about my order today says that’s not the case and it wouldn’t be shipped out today. So I went with a refund. It’s pitiful now I wouldn’t suggest order nothing from them right now. Hopefully they eventually get s*** organized and back up and running. But as of right now it’s real bad.

The product is of good quality and they build up nice however they have miles of bad reviews and after some recent bait and switch tactics they used on me I think I am done with them too after my latest orders finally arrive. They advertised some 80% frames and jigs "in stock" and "ships within 3 - 5 days". After they get your money they bombard you with countless emails stating they are doing everything in their power to get our orders out but are swamped at the moment. If that is the case then they should have said so and advertised it as such so you know what you are getting yourself into beforehand. Apparently they have never gotten the memo you can't charge someone for something you can't deliver within 30 days without the customers prior approval while using a credit card. The person that purchased these items did so under the pretense they would be shipped within 3 - 5 days. They basically have two options if they want to continue to stay in business unmolested and unchallenged by the customers and credit card companies. Either be honest and update their website with a accurate digital running inventory on stock at hand or offer the customer the choice on whether or not they wish to proceed. The way they are doing business is not the kosher or legal way of doing so.

Surprised to see the number of poor reviews here. Ordered from them in the past and never had a problem and ordered from them recently and had a very nice experience.

I recently placed an order with them and they actually sent me the same order twice but only charged once. Looking at the order numbers in both packages indicated it was clearly just a duplicate fulfillment since the order number was the same for both parcels.

Called them up and routed to customer service and was immediately connected to a person in the US. I told my customer rep (Justin) the situation and he confirmed that they had accidentally fulfilled twice. When I offered to send back the duplicate (I'm not a bumb afterall), they told me to keep it and they appreciated me letting them know of the error.

I can't speak for the rest of y'all but I had a nice experience.