8Wines.com Reviews 63

Good collection of wines, fast delivery

Good choice of tasty wine. Fast delivery. Everything is perfect.

Very good wine descriptions and fast shipping

Άριστα κρασιά
Μοναδική εμπειρία εξυπηρέτησης και αποστολής της παραγγελίας

Great service. Fast shipping!!! Thnk u

Great experience- amazing selection

Skończyło się chargebackiem. Nigdy więcej

Bellissimo sito per comprare vino. Ampissima selezione da tutto il mondo, con prezzi super (Unica pecca del sito leggermente lento a caricare).
Ottimo servizio di consegna in tempi rapidissimi.
Grazie 8Wines!!!

Very disappointing experience with 8Wines.

We ordered 10 bottles of wine, but only 8 bottles were delivered.

During transport UPS informed us that the parcel had been damaged and would be returned to the sender. Later the story suddenly changed and the parcel was delivered anyway.

When we received the package it had clearly been repacked by UPS, and after checking the packing slip we discovered that two bottles were missing from the order.

The most frustrating part is the handling by 8Wines. Instead of taking responsibility or providing a clear solution, we only receive vague replies saying they will “check with UPS”.

When ordering wine online at this price level, customers expect professional handling if something goes wrong during shipping. Unfortunately that has not been the case here.

Conclusion:
Nice selection of wines, but if something goes wrong with delivery, customer service is extremely disappointing.

Fast shipping, wines were packed very solid that bottles were in percent condition. Also, very good prices,specially compare to shops in my country.

Decent selection at reasonable prices. The shipping was fast and the whole experience nice and easy. Will absolutely be using 8wines again.

First of all - super wine selection ... picked a very nice US Cav Sav - Jordan that was a good price ... similar with a more reasonable South African same name ... both delightful and worth their respective prices. 8 Wines, delivers on time and keeps you up to date with order until delivered.

Schnell, effizient, präzise – einfach super

A really fantastic service thank you!!
I had spent a long time trying to source this particular wine, 8 wines have a massive range and it was delivered very quickly.

Good APP, a lot of fine wines at appropriate prices. What is interesting for me is to have a choice of wines from all the world. Shipping perfect.

Absolutely astounded that when delivery is not made due to UPS damage in transit they will not resend the original full order. They don't even refund customers the postage even when its UPS who failed. They try to establish the damage then send you the remainder of the goods and ask that you assess it and report back with photos, all the while holding back your funds. Would NEVER recommend them. Very bad experience. Not a good way to treat customers and too slow to resolve. Who wants a part damaged/missing order?

I had one of the worst online shopping experiences with this company and I do NOT recommend 8Wines to anyone.
On 13.01.2026, I ordered 7 bottles of champagne from their website. Because this order was for a time-sensitive private event, I paid an extra €60 for express delivery (2-day delivery).
Here is what actually happened:
❌ I received completely different champagne, clearly cheaper than what I had ordered
❌ The order was incorrect from start to finish
❌ After contacting customer support, I was told the issue would be “resolved”
❌ They arranged a courier to collect the wrongly delivered bottles
❌ The correct champagne has still not been delivered
❌ No refund has been issued for the price difference
❌ No refund for the express delivery, which completely failed
The final result? 👉 I had no champagne for my event
👉 I lost money, time, and patience
👉 I received only vague promises and no real solution
It is unacceptable for a company presenting itself as “premium” to:
send the wrong products
charge for express delivery and fail to provide it
collect the incorrect items
and then neither deliver the correct order nor refund the customer
Customer communication is slow, unclear, and unprofessional. Once they take your money, customer care seems to disappear entirely.
⚠️ Honest warning: If you need wine or champagne for an important occasion, avoid 8Wines. You risk ending up without your order and with your money tied up for weeks.
Extremely frustrating and disappointing experience.
⭐ 1 star – only because giving 0 stars is not an option.