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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Die im Internet abgegebenen Bewertungen über a1smartstore hätten mich von einer Bestellung abhalten müssen. Ich Döskopp habe trotzdem wider besseres Wissen dort etwas bestellt und es im Nachhinein ber... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased a camera drone from A1 smart shop and on opening the package was disappointed to find the lcd screen had been smashed in transit. After 2 or 3 emails back and forth they agreed... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Geschreven door het bedrijf

A1Smartstore is a worldwide company providing wholesale electronics, appliances, apparel, accessories, smart phones, laptops, smart watches, headphones and more.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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4,0

Alle reviews

(143)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, good customer service!

20 december 2023
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

This company is legit

Frankly, i was still worried the item would not arrived after pressing the submit button. And the tracking number wasn’t update for a few days. However when the package arrived, it works like a charm. It is an amazing product. Thank you!

23 december 2023
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

Great price

Great price, great service.

7 december 2023
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

Problem solved.

Had trouble pairing my new device. I thought I would have to return it. Sent the company an email describing my problem and Yim responded with advice on how to fix it the same day. Very happy with the service. Thank you

17 november 2023
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

good service

23 oktober 2023
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

the BEST service

the BEST service. Fast deliveries, I have been their customer Sept 2019 and will continue doing business with Andy. Thank you for the great services

18 maart 2023
Review zonder uitnodiging
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Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

Great service!…

This was the first time I had purchased from A1Smartstore and the experience was excellent, the item arrived very well packed, very quickly, and I contacted the supplier twice and received a prompt reply.

25 januari 2023
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Beoordeeld met 5 van de 5 sterren

Great experience!

Great experience!

They shipped fast with tracking. Received the package and my unblock is still working great!

5 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall good

Overall good, I bought the Redmi earbuds and received it faster than my expect and the sound is also very good, I already recommended to my friends buy from this shop.

28 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT CUSTOMER SERVICE

GREAT CUSTOMER SERVICE, HIGHLY RECOMMEND!!!
HAVE PROBLEM WITH THE A/C ADAPTER, SEND EMAIL AND RECEIVE REPLACEMENT AS PROMISE.
WILL PURCHASE AGAIN.

7 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great store!

This store is really interesting, full of useful and high-quality products.
Also perfect customer support. Definitely come back to buy other stuffs here

23 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Strange customer service

I’ve ordered from here before and had no issues but this time I ordered a camera with film for £30 and emailed 5 days after just asking when I could expect it.

I got a rude response saying
‘A ctually, our shipping policy is already showing it clearly the delivery time on my website and
it does not have any hidden the shipping policy and misleading, please check this clearly:
( sent website link?
and the estimate delivery time is still not yet expire ,
please trust me and please keep patient in waiting is OK, ’

To which I just stated it was a rude response and It had been over two working days and I just wanted the tracking number it said they provided cos I hadn’t had an email

He then just responded would you mind if i refunded you if you feel that way.

Then before I responded he immediately refunded it, confirming it hadn’t been shipped. No apology, no wait for consent.

I just said back well I wanted the item I just wanted the tracking number I didn’t want a refund.

So not sure why he handled it like that, I was just enquiring for shipping information, got rude replies and my order cancelled so maybe order with caution especially if you were expecting it within a time scale as this was a gift and left me cancelled 5 days later without my consent- he apologised after and said he didn’t want me to think I had been scammed which is understandable and nice however I never thought that and just wish he had waited for my reply before just cancelling my order

1 juni 2022
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

FULLY REFUNDED ALREADY

Beoordeeld met 5 van de 5 sterren

5 Stars recommendation

I have deal with this vendor for about 3 years. He is honest and reliable. Fast shipping. Buy with confidence. Highly recommended.

6 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID AVOID AVOID

AVOID AVOID AVOID
Brought the sg907 drone less than 4 weeks ago and it didn't come with the spurs, first time using it the camera didn't work on the Bottom but next time it did then today the 3rd time I used it I pressed the home return button and the app froze and the drone just flew off didn't matter what you did with the cortols the drone just carried on flying until you couldn't see it anymore and now I have no drone bit enjoying when they advertise the drone as a no lose drone and will allways come home ( thats a lie)
Contacted A1 to say I wanted Somthing sorted as this went faulty nothing to do with me but all I got back was about 20 messages of abuse threatening me with Chinese people he knew in the UK..
All so sent me messages saying the UK people are very poor in this pandemic and all I am is a poor guy.
Ive had several messages calling me poor and I should stay in home and he's reported me to the hong Kong government and the UK police and if I leave back feedback he will get me sorted.
Please don't buy off this company as your regret it I've kept all emails for proof as its threatening behaviour.
Let's hope PayPal sorts this as £120 is a lot of money to lose

14 augustus 2021
Review zonder uitnodiging
Logo a1smartstore.com

Antwoord van a1smartstore.com

HI, please check our return policy clearly it hasn't any misleading and hidden information:
https://a1smartstore.com/pages/returns-exchanges
and https://www.paypal.com/ch/webapps/mpp/ua/buyer-protection?locale.x=en_CH

Thank you for your time and have a nice day!

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