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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely loving my kit in Emerald Foras and Tides blue. Product quality, feel and durability are superb- A7 are my preferred brand for: socks, singlets, tees, sleeves, wrist wraps. Dispatch and deli... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an issue with a set of sleeves I bought from A7 , the website recommend a large however I had to cut these off. I emailed the help team and I felt with a lovley man called Phillip who was more t... Toon meer

Beoordeeld met 5 van de 5 sterren

I have bought stuff from A7.uk many times and every time customer service was great! They are very responsive and helpful. Speed of processing order and delivery to Australia always exceeds my expecta... Toon meer

Beoordeeld met 5 van de 5 sterren

First class service as usual. My singlet arrived on time as promised. The fabric is great, comfortable, stylish and fits perfectly. I'm looking forward to competing in my new GB singlet. The note in t... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. Sportkledingwinkel

Geschreven door het bedrijf

Performance gym clothing designed with you in mind, in and out of the gym. Home of the Powerlifting Bar Grip Shirt.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

838 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 4 van de 5 sterren

Amazing company

Amazing customer service, they include a handwritten note in every order and leave customers with little gifts in the packages. I tagged them on an instagram post and they sent a message asking if the product was okay. The only thing they could inprove on is the time it takes then to send you your order.

20 juli 2024
Review zonder uitnodiging
Logo A7uk

Antwoord van A7uk

Hey Eli!

Thanks so much for your review and for letting us know! We always try and get all our orders out within 24 hours of processing but as we are a small team here we do only process parcels Monday to Friday. For the quickest processing time ordering before a Friday would always be advised :)

Beoordeeld met 5 van de 5 sterren

Love the kit -I'm convinced the grip…

Love the kit -I'm convinced the grip shirt gives me +10 strength 😝. Quality kit and better still a hand written note from the company. Simple yet effective personal touch!
Will definitely buy more kit from this company.

3 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Faulty Items, Bad Customer Service, Rude and Condescending Staff

As far as I have been told A7 internationally are a good brand. However the management of the UK sector of A7 if absolutely awful.
They sent multiple low quality products that were faulty and torn, then tried to refuse to resolve the issues until arguing back and forth for multiple days whilst changing their minds again and again and lying about how they would resolve the issues.
Products are pretty overpriced for what they are really shorts should be at most £35 and the T-shirts at most £20 anything more for the quality is a real rip off.
Customer service then said some rubbish about being “A7 Family” and tried to say I was in the wrong for complaining that the items they sent me were faulty.

All in all I would urge people to choose alternative powerlifting brands and not deal with the UK branch of A7 until they have new management that genuinely care about product quality control and customer satisfaction I spent over £600 on items from them in the space of a couple months only for them to be rude and dismissive so I would not recommend to anyone who takes their lifting seriously.

Edit: Reply from Owen below is yet more lies he eventually offered an exchange and when I accepted he then changed his mind for no reason and was rude.

Also I was not once abusive to staff in any way what so ever it seems he is a compulsive liar.

I have screen shots of the entire email thread ready to be posted online showing how unprofessional Owen is and that he has lied numerous times.

18 juni 2024
Review zonder uitnodiging
Logo A7uk

Antwoord van A7uk

Hey Lewis!

Thanks so much for the feedback it’s truly appreciated! As per our multiple emails we offered a large range of solutions for your issues mentioned, these were:

1) Returning the faulty items for a refund.
2) Returning the fault items for a replacement.

At this point you did not have the means to return the items (time and a printer) and would discard of the items. I then offered a solution to you that would not need a printer and Royal Mail would pick the parcel from your home. However, this was also not acceptable as you wanted a straight swap for a new item at the door, not something we provide with our couriers.

I originally then offered to personally drive to your property to collect the items for a refund. However you were adamant for an exchange but did not want to wait 2-3 days for the new item to arrive.

Unfortunately, at this point due to the abusive tone of your emails towards myself and our colleagues I made the decision to not allow an exchange and only offer a refund. Naturally we do not tolerate this towards our staff as a small business.

From here I issued a full refund for both faulty items without returning the goods and offered all other items that were not faulty to be returned for a full refund if you’d prefer.

You did not find this suitable and wanted a full refund for all the items you’ve purchased, even though they are fully functioning. If you do still like a full refund for the alternative items we are more than happy to do so, you will have the returns link in your emails chain with us.

While we do not tolerate impolite and ill mannered communication, both myself and the rest of the A7 team wish you all the best in your future endeavours with your powerlifting journey. I hope to see you thrive both on and off the platform in the next few years!

Edit - Thanks for the edited review Lewis! If you could share the link to the email chain for our customers to view that would be fantastic. Have a great day 😊

Owen
Director
A7uk

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. I had a fault with one pair of shorts I have purchased from A7, they immediately offered a replacement and have been efficient in exchanging the item. Their training products are great, comfortable and practical for heavy lifting.

11 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A7 are a top tier Powerlifting Brand

A7 are a top tier Powerlifting Brand.
I have the following items:
Stiff Zebra Wrist Wraps
Singlet
Meet Day TShirt
Long Deadlift Socks
Cone Knee Sleeves
Bar Grip training top

The Wrist Wraps are awesome. My wrists dont hurt after heavy 200kg+ Squats.
Helped me achieve my new IPF Bench Comp PB.

Meet Day Tshirt and Singlet are made from the finest materials. The material is well constructed, ain't shiny or slippy but keep you looking drippy. Has a bit of Grip inside the hem of the singlet, hugs the thighs better than your girl can. I especially love the contrast design on the side of the Singlet from armpit to thigh. It ensures the refs can see the depth creases and not to leave you with red lights crying in pieces.

Demand Greatness from your Deadlift long socks they stay up from warm up to 3rd attempt.

Never used knee sleeves before. More experienced with Wraps when I went Heavy in the past. But since discovering them, purchasing them and training in them for the best part of a year. They are now a mainstay of pretty much every training and comp day. When you Squat 3 times a week you don't want something that's a chore to put on and take off. A7 measure true to size, so get that tape measure and measure those thighs. Don't be that guy sizing down only to constantly be asking can you help me get these on or off my thighs. They do what they're meant to do keep your knees warm not clicky. Give you a pop out the hole from training to compatishy. They're Machine washable and don't shrink at 40⁰c to keep em smelling fresh and not funky.

Lastly I purchased the front Squat bar Grip top. In an attempt to try and get me front Squat more often than not. It's so grippy that it makes me stick to the bar or Bench like glue even to wear this number on a night out a boo might stick to me too!
Badda bop bop bluku bluku 😉

9 juni 2024
Review zonder uitnodiging

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