aaliyacollections.com Reviews 143

Amazing abayas and hijabs.The only place i buy all my abayas from due to the intricate designs and premium quality. Also, delivery is amazing, i always receive my products within 2 days.

Really good quality and service.

My experience with Aaliya Collections has been fantastic. I’ve needed to go through the exchange and return process a few times, and each time the team handled it efficiently with quick, helpful responses. The abayas are of excellent quality, and the customer service is consistently outstanding. Highly recommend!

Purchased a few of the umrah abayas. Was perfectly cooling material in the harsh Mecca sun. I'm a very hot person so always need breathable fabric to keep me cool. These were perfect.

Have ordered an Abaya super fast delivery and beautiful item . Only downside is they do not return sale items. Look forward to ordering more

Cheap products that aren’t true to size, no or bad customer service, scammers. May Allah curse the people who scam others out of their hard earned money

This company genuinely one of the best when it comes to quality and service. Their abayas are unique and hold a distinction of their own. I have been approached and complimented many times on the abayas. Above all the customer service is where this company gives you a personalised experience. Always respectful and willing to hear the customer’s point of view. You won’t go wrong purchasing from them

Quality does not match prices. Customer service response are slow regarding refunding upon providing proof of postage and receipt of return. They expect a quick turn around for return but unfortunately donot provide this for customer’s refund. Due to them not responding after providing proof of return i have now raised this as a dispute with my card company. Due to their poor return service i will not use them again.

I purchased a Mocha coloured occasion wear Jawahir Abaya!
It's really beautiful and right size 😍
Got it quite quick within two days - really good service

I’ve shopped with Aaliya Collections on several occasions and had no major issues. However, my recent experience with the Sana abaya left me very disappointed. The product image on their website is extremely unclear, I genuinely thought the abaya featured sequins, only to find it was embroidered when it arrived. I even asked a friend for her opinion before ordering, and she agreed the image was misleading.

I decided to go ahead with the order anyway because their returns policy clearly stated that returns are accepted on unworn, non-sale items with tags. When the abaya arrived, it was in plastic wrap and had no tags at all. I emailed them less than 24 hours after receiving it, explaining I wasn’t happy with the item and wanted to return it. I also clearly mentioned at that point that it arrived without tags.

While they did eventually agree to process the refund, the customer service I received was very poor. Instead of acknowledging a possible oversight, I was subtly accused of removing the tags myself. I felt this was unnecessary and dismissive. I wasn’t being rude or aggressive in my emails, just honest. Mistakes happen — but suggesting it’s impossible they sent an item without tags, and that I must have done something wrong, felt like gaslighting.

I expect better from any business, especially one that relies heavily on customer trust and online sales. A sincere apology and accountability would have gone a long way. Instead, I left the experience feeling like I was being blamed for something that wasn’t my fault. I hope they review how they speak to loyal customers in the future and consider better quality control and internal tracking to prevent this kind of thing.

I bough 2 Ihraam for my grand sons for umrah and 1 of them the bottom was broken when we took it out of the packaging we saw that. I emailed them and they did not even bother to reply for show concerns and my grand son had to wear the defect ihram for umrah.

Regular customer, quality is amazing! My family members also always order from here, thank you for the amazing service!

Loved the abayas. Very unique fashionable and preferable❤️Tnx Aaliya collection for making my Eid special. 100% recommend will definitely purchase again

Great products and fast delivery. Happy with my shopping experience!

Amazing quality. Quick delivery always updated on process. Never had a problem

Great service and great quality products

I like the abaya and hijabs.very good quality . definitely I will buy again.

I’m so happy with my abaya, alhamdulilah! The quality is amazing, the design is beautiful, and it feels so comfortable. Thank you so much for your wonderful service, may Allah bless your business!

The everyday abayas are my favorite and my eid abayas are all from Aaliya.

I have been waiting for my order since last Monday and have still not received any tracking details. I emailed the customer service department to request an update but have not recieved a response!