Abena Online UK Reviews 

Absolutely awful company!!! Called as my mom with dementia forgot to remind family to order some as she didn’t advise they ran out and so called up to request a sooner order and the women had absolute no customer service skills!!!! Plus pads then were suppose to arrive Xmas eve and never arrived so now she hasn’t got any!!!!

I think they are very good reminding you of your next order and when it next delivery is.We have a lovely man who delivers very pleasant,keep up the good work you are doing a wonderful job.
Merry Christmas and a happy new year

The company is very good, the order is processed quickly and customer services are amazing. I would definitely recommend them.

This team are always ready to assist with any enquiries and always communicate with their clients to update on deliveries etc! Efficient and professional Service
Well Done Abena

Really easy to email an order through. Very prompt friendly response to it.
And a delivery of product in week.
Very impressive - keep up the great work

Ordered and paid for two bodystockings but only one arrived and having telephoned four times before getting the truth, I was informed that the other was out of stock. Now awaiting. Not a company I wish to do further business with.

Absolutely shocking delivery service, Ordered products on June 28th for delivery today, Rang and spoke to a lady who was as grumpy as hell and said Yes they will be delivered today 6/08/24, still no delivery, happens every time. NHS need to lose this tender and quick, I’m sure there are better more efficient British companies.

Ordered a large box of pads yesterday. A large, plain box without any significant print arrived at lunchtime today and the products are of excellent quality for a reasonable outlay. Delighted by the service. I can only speak from personal experience but I do not think the products and delivery arrangements could have been better.

I ordered some incontinence products for my disabled wife on the 09/12/22 well in time for Christmas so not to be short over the festive period. I am still waiting I have contacted the company 3 times and they have said it’s waiting in the warehouse/despatch area for the delivery company to collect because they’re behind apparently! Well they seriously need to have a conversation with said delivery company as its impacting on customers and not write sarcastic comments to the paying customer! I have contacted my bank and put a dispute in regarding not receiving items. I paid £26 for the items and had to continually buy alternative products over Christmas and still am!

For anybody nursing a sick relative at home one of the things that is essential is a reliable supplier of home nursing products aka incontinence bed pads. I thought that I had found a reliable supplier with products that were delivered promptly at a very reasonable cost and of a good quality ( compare the cost of the same products offered by some doubtful characters on ebay). However, like the decline of Britain, Abena now is a poor shadow of its former self. Promises are not kept in response to my e-mails. I am still urgently waiting for bed pads ordered on 30th October. Does anybody care in Britain anymore ? Does anybody care in Abena ?

I've ordered online on 14/1/21 and todays date is 28/1/21 still no sign of my order, sent couple emails still no response. I wouldn't recommend this company

Brilliant service!!!! I ordered 2 boxs of Nitrile Power Free Gloves. I never had to wait no longer than 48hrs. Thank you

Will be using this company again.

Excellent communications, very prompt delivery, packing could have been a little better, or more care by courier, but I found Abena to be fantastic. Does what they say on the tin. Competitive Price, excellent comms, fast delivery, what more can you ask for. Well done. I would recommend this seller to anyone

Amazing stock selection, amazing quality, amazing prices and ridiculously fast delivery.
What a life changing find you have been to me ESPECIALLY now with these difficult global issues only wish I'd found you a year ago.

Very good product unlike others I have tried does not cause irritation.

Product reached me broken, replacement was also broken, third replacement was satisfactory

Brilliant fast efficient service. Very nice friendly staff

Order arrived within the stated time-slot on next-day delivery.

Thank you for quick response and delivery, we were in urgent need of extra nappies.