Ableworld - Nantwich Reviews 

Excellent service, price and range

From the initial phone call to check stock and reserve a jolly boot scooter, to collecting it the following morning, the staff were friendly and helpful. My husband was shown over the scooter and even though he already owns another scooter they still took time to explain everything about this model and allow him to have a go to make sure he was happy before purchase.

Best service ever what a lovely lady, knew her product and fully explained everything!

Very informative assistant. Lots of useful recommendations which means we got the best equipment possible for our situation.

The staff where very helpful and friendly from the time we entered the shop
To the time we l
left would recommend this service to anyone 😏

Issue with incident with mobility scooter 🛵 spoke to insurance company,they told me to contact company to deal with scooter after collection and examination the report said there are no problems with the scooter and a cost of only £20 collection and return am more than happy with the outcome and no claims on insurance thanks again ableworld .

We went into our local store and found the assistant to be knowledgeable, charming and comforting. Furthermore, we were delighted to discover that we did not need to pay VAT on the purchase!

I have to say that your service engineer at Nantwich was very very informative with regard to my repair on the mobility scooter. I would certainly recommend ableworld to other users.

My husband and I visited your Nantwich branch yesterday to look at folding, lightweight mobility scooters and were delighted with the service we received from the manager, Julie. She explained the merits of the scooter she felt met my needs in detail, but also made comparisons with other mobility scooters, before allowing me to try it out both inside the store and outside. We found all of the staff very friendly and informative which made the purchase very enjoyable. I am thoroughly enjoying the freedom my new scooter is giving me and top marks to Julie and her Team from a very satisfied customer. Thank you.

Due to severe arthritis in my hips i needed a wheelchair, Julie gave me lots of help and advice in selecting a Quickie electric wheelchair.Its opened up the world again for me.I can now go places with my wife that i haven't been able to for a long time.Juliie was brilliant and is obviously a great asset to the company.Thanks again.

FAST DELIVERY!
ITEM AS DESCRIBED.
WELL PROTECTED IN BOX.
EASY MINIMAL ASSEMBLY.
DIDNT NEED TO ADJUST BRAKES OR USE ANY SPANNERS.
GREAT TO PUSH ALONG AND THE STRONG BLACK BAG THAT COMES WITH IT, ALSO IS VERY USEFUL TO PUT BITS AND BOBS IN.

I ordered a reconditioned stairlift for my 81 year old mum on 26 April 2023 and paid £2395.00 and there would be a 2-3 week wait for installation. It was installed on 22 June 8 weeks later after many phone calls chasing them! Mum sadly passed away 9 weeks after if was installed. I phoned Ableworld to see if they could buy it back (obviously at some reasonable price!). They offered £75 !!!!! and couldn’t commit to a date to take it out of the property as they were so busy. They obviously couldn’t care less so no I definitely would not recommend them at all.

We purchased a stairlift from Ableworld because their local reputation led us to use them again. Unfortunately it became clear that we had been supplied with what is known as "A Friday build" 5 times Ableworld sent five different fitters all within 10 days of it being installed to solve its' various problems, to no avail.
Without any nonsense or even the thought of any argument, before two weeks were up they had replaced the whole thing with a dearer model and sent me a cheque for any inconvenience.
If anyone out there can better that for customer service and thoughtful employees all working together to achieve customer satisfaction, then I would love to hear anyone beat it.
Thank you all at Ableworld. We recommend you to everyone. Our heartfelt thanks.
Les and Vera.

Having ordered items on a Bank Holiday, great customer service from Ableworld to have them dispatched immediately. Sorry about only 4 stars. If only the delivery firm had provided an opportunity to either view or advise on their expected delivery timing to enable me to be home to receive the parcel in the first instance, rather than then having to wait for it to be re-delivered.

As a local care home we were delighted when Julie visited us yesterday to present us with a cheque for our residents fund following a recent raffle at Ableworld. This was a lovely and totally unexpected gesture that will go towards an upcoming outing to Chester Zoo and will bring our residents much happiness. Thank you once again Ableworld for your generous support, from all at Woodeaves Care Home.

Well, another online ordering experience which was fulfilled by the team at Nantwich, and although I only needed a few things this second time around ordering, I was once again given such efficient service that my goods turned up next day.

How can people disagree or not use this business, with that level of service.

Mobility issues are so overlooked in this country by the younger generation, and I too in my (slightly) younger days may not have appreciated how fast life can turn upside down, and make you appreciate the help that is out there, like this business; a very convenient mobility aid supplier, all just so people like myself, and others who are, admittedly a whole lot worse off than I, can still hold our independence and have freedoms to go anywhere we may choose again.

Life has taught me a lesson in not taking anything to do with mobility for granted, and I will now say, we look above businesses like these at our peril.

Many, many thanks to all the team at Nantwich. Quick, friendly, and definitely worth every penny.

A fast, efficient service with very helpful staff.

took my wifes scooter in for service at the store in northwich store as we do every year then a week later we are told it needs new batterys they have been in less than 6 months they would not honer there gurentee so i have to pay as my wife is 86 and needs her scooter to get around nobody seems to care

We have had 2 previous stair lifts supplied from Ableworld. Our present lift was 10 years old with spares no longer available so we decided to replace. Mark Lee came to see us on a Thursday to give us a quotation. He explained the options for new and the cheaper reconditioned lifts, warranties and delivery/installation No pressure. Next day I called the office and ordered a new lift. Mark came and installed the lift on Thursday the following week. Again he explained all we needed to know about the lift operation. The old lift and all packaging removed. Thanks to Mark and the team for the excellent service. I would highly recommend this company.