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Ableworld - Southampton Reviews 

201
•
TrustScore 5 uit 5

4,8

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... Toon meer

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Beoordeeld met 5 van de 5 sterren

Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.

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Beoordeeld met 5 van de 5 sterren

Very good service, all my questions were answered and didnt feel pressured into buying. Will definitely be visiting again.

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Beoordeeld met 5 van de 5 sterren

Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional. Outstanding customer service. Thank you.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. Assistieve hulpmiddelen leverancier
  3. Rolstoelenwinkel
  4. Ziekenhuisbenodigdheden

Over Ableworld - Southampton

Geschreven door het bedrijf

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contactgegevens

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Verenigd Koninkrijk

  • 023 8044 0000

4,8

Uitstekend

TrustScore 5 uit 5

201 reviews

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4,8

Alle reviews

(201)

769 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thankyou. Excellent service

Visited Ableworld as needed a riser chair for my father. Very helpful advice from the store. Purchased the petite riser on the shop floor and Jeff delivered the chair for us as my father was in desperate need of it that day. He really could not have managed without it. “ it’s changed my
Life “. The chair back didn’t quite click into place, so a new one arrived 3 days later. All done, all sorted and a happy father. Ableworld Southampton have gone above and beyond to help and we are very grateful thankyou.

2 november 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Yonge,

Thank you for taking the time to leave us this review. we are thrilled to hear our Southampton team was able to assist you and your father in-store and get him a Riser Recliner delivered that same day! We hope to see you both again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Ableworld Southampton a wonderful store…

I visited Ableworld Southampton to look at wheelchairs.
Nothing was too much trouble and Dean was very helpful in suggesting the varius types which would suit my needs. I was able to try a number of models and would recommend this store to anyone wanting help and advice. I am very pleased with my purchase.

28 oktober 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Jean,

Thank you for taking the time to leave us this review. We are thrilled to hear our Southampton team were able to assist you on your visit to the store and help you find the perfect wheelchair. We hope to see you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Helpful & knowledgeable - Dean

The shop assistant Dean was helpful and knowledgeable and answered all of my questions. Excellent service.

22 oktober 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Philip,

Thank you for taking the time to leave us this review we are thrilled to hear our Southampton team were able to assist you on your visit and we hope to see you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

I went into Ableworld for help with a…

I went into Ableworld for help with a powered chair Dean helped me so much and gave me amazing advice showed me some powered chair how it works tried it was good nothing was to much for him answered all my questions it was a great visit would recommend the shop in woolston if your not sure thank you Dean for all your help.

21 oktober 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Linda,

Thank you for taking the time to leave us this review we are thrilled to hear our Southampton team was able to assist you on your visit and help you find the perfect Powerchair. We hope to see you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

I thought maybe we got lucky with the…

I thought maybe we got lucky with the staff member we met on our first visit here but I was wrong. Every person we have dealt with at this store have just been beyond kind, helpful and just gone the extra mile. I have nothing but praise for this company and its staff in the Southampton store. Our second visit and we had Amy help us and she went above and beyond for my grandad. We cannot thank you enough for your help and kindness. My grandad now has a mobility scooter that he loves thanks to you guys. Thank you so so much. I will continue to sing all your praises and recommend this store to everyone in need!

13 oktober 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Grace,

Thank you for taking the time to leave us this review! We are thrilled to hear our Southampton team were able to assist you on your visit to the store and help your grandad find the perfect Mobility Scooter for him! We hope to see you all again soon.

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Mobility walker brakes fixed within minutes!

Popped into the shop on a Sunday afternoon, in the hope that someone could fix dad’s mobility walker brakes. Dean greeted us with a warm smile, knew exactly what was wrong and fixed the brakes within minutes! Every time I’ve been into the shop the staff have been really friendly and helpful. It’s great for me that they’re open on Sundays and have disabled parking right outside the shop!

29 september 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Nat,

Thank you for taking the time to leave us this review. We are thrilled to hear our Southampton team were able to help you on your visit, especially Dean! We hope to see you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Welcoming and knowledgeable

Welcoming, knowledgeable and supportive staff. Dean assisted me with a wheelchair for my elderly mother. A good experience and would definitely use this local business again.

16 september 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello,

We are thrilled to hear that you had a great experience with our service and found our staff friendly especially Dean from our Southampton store. Your feedback means a lot to us and motivates us to continue providing excellent service.

We look forward to seeing you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Great service

Went to Ableworld in Woolston Southampton today to purchase a wheelchair. The staff in this store are always very friendly, happy to help and very knowledgable. Dean was very helpful and I left the store very happy with my purchase, I would highly recommend this store. Thank you!

16 september 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Kerry,

We are thrilled to hear that you had a great experience with our service and found our staff friendly. Your feedback means a lot to us and motivates us to continue providing excellent service.

We look forward to seeing you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

We visited the Southampton store today…

We visited the southampton store today with mum to look at mobility scooters and was helped by Dean who was very helpful and informative he gave us a demonstration then let mum try it out after explaining what everything was for mum felt really comfortable and decided to purchase the scooter we asked what accessories we could look at and again Dean was very helpful not pushy just explained anything we looked at over all experience was excellent thank you Dean

12 september 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello,

We are thrilled to hear that you had a great experience with our service and found our staff friendly. Your feedback means a lot to us and motivates us to continue providing excellent service.

We look forward to seeing you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Highly Trustworthy

We arrived thinking we needed to buy something expensive. They took a lot of time to understand our actual problem, and in the end found a way to help without us buying anything. They easily could have sold us something we wouldn’t need. They are very trustworthy and I highly recommend them, especially if you’re not sure exactly what you need.

26 augustus 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Nicholas,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and found our staff friendly.

We look forward to seeing you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent, helpful service. I took my mobility scooter in for a battery replacement and service. As aways, the team were informative, knowledgeable and helpful. I wouldn't go anywhere else.

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi John,

Thank you so much for your kind words!

We’re thrilled to hear that you had a positive experience with our Southampton team. It’s great to know that our service and support continue to meet your expectations.

If you ever need anything else, don’t hesitate to reach out. We look forward to seeing you again!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

A very pleasant experience Peter the…

A very pleasant experience Peter the young man who served me was extremely helpful and certainly is very knowledgeable

9 augustus 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Christine,

Thank you for sharing your experience! We’re delighted to hear that Peter provided you with such helpful and knowledgeable service. We’ll be sure to pass on your kind words to him.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

Take care, Ableworld

Beoordeeld met 5 van de 5 sterren

Wonderful staff

Wonderful staff. I was helped by Jackie today. Very helpful and made me feel welcome when I felt a bit out of place. Went in for a repair to a Rollator. She was great! I would definitely recommend this place to any one

10 augustus 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hi Denise,

Thank you so much for your kind review! We’re thrilled to hear that Jackie provided you with such helpful and welcoming service. It’s wonderful to know that she made you feel comfortable and assisted you with your Rollator repair.

Your recommendation means a lot to us, and we’re grateful for your support. If you need anything else or have any further questions, please don’t hesitate to reach out.

Take care, Ableworld

Beoordeeld met 5 van de 5 sterren

I went into the Store this morning with…

I went into the Store this morning with the foot of my mother's wheelchair missing a screw which held the strap in place on the pedal.

It had been annoying her no end and my sister and I kept telling her we would get it fixed. Finally today, I went into the shop and was served by both Mark and Dean who were really helpful. A screw was found and the pedal was repaired in about 5 minutes!

Thank you so much for your help which has made me No 1 daughter - at least for one day!

Jackie Hillhouse

26 juli 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello Jackie,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Southampton were able to provide amazing service!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Woolston

Woolston, Southampton shop. Dean. Could not be more helpful.

20 juli 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello Nicolette,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Southampton were able to provide you with amazing service. We hope to see you again soon!

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Always find the staff in Ableworld…

Always find the staff in Ableworld Southampton very accommodating today. I took my father‘s three wheeler walker in for a repair. Mark fixed it for us while we waited great service. Highly recommend Able world Southampton

3 juli 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello Christine,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Excellent service from the sales team and the engineers!

I have severe arthritis in both hips and am overweight; hence, I am a wheelchair user. I have been a customer of Ableworld Southampton for nearly 10 years and they have always given excellent service. My two large purchases from them have been a manual wheelchair, which is their own brand and a Vision Rascal Mobility Scooter. Both of these are excellent pieces of engineering (I am a retired engineer) and suit my needs very well. Both these major purchases were matched to my needs by honest and well-trained salesmanship.

Recently, I have had two reasons to call unexpectedly on the services of Ableworld Southampton. The first instance was when unbeknownst to me, my scooter had failed to charge overnight. I consequently got stranded with little power about 2 miles from my home. Instead of calling my insurer's recovery service, I phoned Ableworld Southampton to see if they could help. They did most effectively! James, one of their Engineers, came to my rescue. He turned up in the van within the hour and waited until my wife got there to collect me before taking the mobility scooter back to their workshop for repair. The second time was very minor but dealt with equally professionally. I had found a screw that had obviously dropped from the underside of the mobility scooter's seat. Neither I nor my wife are able to lift the seat due to health issues. However, James again came to my rescue by calling in at my home, lifting the seat and replacing the screw. He went the extra mile by securing it with Loctite and replacing another adjusting screw that I had not noticed had gone missing.

I could not recommend the services of Ableworld Southampton more highly!

17 juni 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello Martyn,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We are so pleased our engineers were able to be of assistance to you and in fast response, we put our customers at the forefront of everything and we hope to see you again.

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Cruise Problems

My wife and I were taking a cruise from Southampton. When we arrived at the port my wife's scooter stopped working. She had to leave the scooter at the port and with the help of staff we obtained a wheelchair and got her onto the ship. While we were away I managed to contact Ableworld, Southampton and spoke to Dean. He was very helpful and agreed to collect the scooter from the port, fix it and return it to the port for our return. We collected the scooter on our return and arrived home safefully. A very big thank you for Ableworld and Dean in particular for excellent customer service.

1 juni 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello Thomas,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

I bought a mobile scooter from Ableworld.

My wife bought a mobile scooter from the Southampton shop. Dean talked her through the different scooters and she tried three before choosing buying the Jolly scooter. Dean was very patient and professional. Thank you.

10 juni 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello David,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Beoordeeld met 5 van de 5 sterren

Great service

I needed a new walker that was light and easy to put in my car. Dean was very helpful showing me a wide range of suitable walkers. He explained how each one worked and even contacted other dealers to see if they had more suitable walkers. The service was friendly and excellent.

4 juni 2024
Review zonder uitnodiging
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Antwoord van Ableworld - Southampton

Hello Mrs Fleetwood,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

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