Deficiency in Service and Refund Claim – Pranic Healing Program
Despite full payment, the services delivered were materially inconsistent with reasonable expectations and standard professional conduct, as outlined below:
1. Deficient Delivery – Level 1
The sessions were conducted in a rushed and inattentive manner, with the instructor frequently disengaged due to other commitments. This significantly compromised the quality of instruction and learning outcomes.
2. Arbitrary Changes & Academic Disadvantage – Level 2
Without prior notice or consent:
My batch timing was altered.
I was reassigned to a batch incompatible with my schedule.
I was placed directly into the sixth session, having missed five prior sessions, with no remedial support provided.
This constitutes a clear denial of fair access to the service paid for.
3. Unjustified Interference in Professional Compliance
Due to binding corporate and visa-related compliance requirements, I am obligated to display my professional identification during virtual sessions. Despite explicit communication, this information was repeatedly removed by the moderator, directly interfering with my ability to participate and forcing my withdrawal.
4. Failure to Deliver Promised Remediation
I was assured placement in a subsequent fast-track batch. Over two months have elapsed with no communication or action, indicating failure to honor commitments.
5. Non-Processing of Refund
My refund request, raised multiple times, remains unresolved without justification.
6. Structural Deficiencies
No provision for guided practice post sessions.
Lack of transparency regarding instructors.
Absence of post-course support or mentorship.
These collectively reflect systemic shortcomings and misrepresentation of the program’s value.