Acorn TV Reviews 

I never even signed up to them in there first place they they got details through Amozan Prime so disappointed in Amazon. They take money without even telling you and don't even have a customer service number to ring bunch of crooks so wrong

I signed up for the trial and everything was great, then the upgrade to their android app made it useless on android. It will only do downloads on android (not web) so I could not download any shows.
Then.... when my trial was up they charged my credit card for the annual plan which I wanted because I had settled on just watching through a web browser.
Then..they took my money and now the entire site will not play any videos (just trailers). It wants me to subscribe even though I am already subscribed. It has been a week since I have tried to get this fixed.
They finally got my account fixed today after 2 weeks and I am now able to play videos through the web only. I do love their shows but they still need to get their app fixed because it is the only way you can download a show. I gave them 4 stars because their customer service rep was extremely friendly and helpful.

I took up their offer of free trial in Nov 21, then discovered I couldn't use it on my tv/phone etc so went to cancel. Can't cancel & haven't been able to even after emails,bank,fb but they take out subscription every month, didn't even get the month free trial before they took first payment.Absolute rip off.

Yea wont be paying after free trial. Casting from desktop often freezes streams so have to use mobile. With 64mb download speed and perfect netflix etc i should easily be able to stream without problems. Terrible service from a company in this day and age!

I totally agree with the remarks below, I received 3 different emails from Acorn TV, regarding why I cannot download app to my new Samsung Tv. I can download app to my Samsung phone.

I been told I can join via Amazon prime to watch Acorn TV, that mean I have to pay for 2 service. 1 Amazon prime service 2 Acorn TV service,
Acorn tv customer service dept do not seem bothered about there service or support to new customers

Somehow, while trying to create a Disney+ account, Acorn have injected themselves into the mix and taken my bank details. This is a disgusting scam.

Gary Seddon the renewals manager is a sexist bully who doesn’t care about his Staff absolutely disgusting

We signed up on for a few months in 2020 lockdown and really enjoyed the variety of programmes. We rejoined in summer of 2021 when I stupidly took them up on the offer of half price for a year. In the last month we have had no end of problems viewing programmes and tech support have been worse than useless: giving me a cut and paste answer about me using outdated Google links to view programmes. I'm using their app and 50% of the content I should have access to is giving me an error message. That's just of the 40 programmes I've tried to watch.. Goodness knows how many in the app are actually affected. I don't want to cancel, I really like the smorgasbord of programmes Acorn offers. But their customer and tech support are overwhelmingly atrocious. And I'm reluctant to just kiss my years subscription goodbye. But maybe I can stop you from wasting your money.

Waste of time. It throws you out when you are in the middle of watching things, and a lot of programs that I would like to watch it says not available in my country. Complained to customer service, who came back with the excuse that it was old or outdated links, when I was using their app on my smart TV. They said the tech team was aware of the issues, which i think I read somewhere they said that last year to a customer. I said I was going to cancel and they offered me a free month, but what is the point if what is advertised on there is not available.

Has anyone got any ideas on how to cancel this subscription? I see other people have signed up, wanted to cancel and either can't login, or cant find any option to cancel it. It keeps saying my login details and email don't exist or are incorrect, even though they have sent me welcome emails to that address. I physically can't get on the account to cancel. From reading all these comments it seems to be some sort of scam or fraud?
Other than going to my bank and blocking the first payment due to come out I don't know what else to do? Help please xx

Viewing is a nightmare.. every 15 minutes or so it throws me out of what I'm watching.. so I have to grab remote to let it know I'm still here! And tonight it wont let me watch anything as it says video not available in your country?? Tried logging out and logging back in but to no avail so I'm off to cancel

I was sorry to read all the negative reviews of Acorn TV here. I have not tried to contact Customer Services or cancel my free trial so can't comment on those but I did decide to let my free trail run on as I really like the service. I think it's a very 'quirky' range of programmes that are on offer - not like Amazon or Netflix at all. I can scroll and scroll through the content of those channels and end up watching nothing - maybe they are too vast. Acorn may have quite a lot less content but I find this easier! There is also a sense of quietness - no advertising, no pop ups, you are allowed to let the credits roll after viewing without immediately being jarred into the next episode......there's even a dark blank screen when the credits have finished, leaving me time to absorb what I've just seen and decide for myself whether to watch the next episode! Also, a lot of the dramas Acorn offer are very 'landscapey' (in the way that Wallander or Vera were). Maybe I'm just getting old but I think Acorn are offering something a bit different. I will not be renewing any of the big platforms, keep doing what you're doing Acorn!

Biggest ripoff ever! Avoid, crap content! Thieves

I'm a paid subscriber of Acorn. Everytime I watch a movie, the channel shuts down about every 30 minutes. I must find the remote, click the enter button, choose Acorn from my Firestick menu, and then the movie continues. Why is Acorn trying to limit my paid unlimited streaming.
Cancellation on the way

I think there must be some skullduggery going on, what with so many people writing excessively bad reviews about Acorn.tv. I have this service and I have had no problems with it. Quite the contrary, the variety and availability of quality content on Acorn is far superior to Netflix, Apple and other streaming providers. I have a huge watch list of programs earmarked for watching. On Netflix and Amazon, I was lucky to find one dec not show to watch. As for not being able to cancel during the free trial period, I don’t believe that as I have a friend who had to cancel his trial due to incompatibility with Samsung smart TVs, and he had no trouble cancelling.

We have had acorn coming up a year and have enjoyed it but recently have found it hard to find something to watch are they bringing out some more English detective movies

We have enjoyed Acorn in NZ for almost two years because we love British TV especially detective series and they have offered plenty. But recently the quality of the shows we have been getting is poor. I'm fed up with getting foreign crime shows with subtitles which we don't watch and corny documentaries. The new release this week was a dark, American show. We are getting fewer good British crime shows. Very disappointed.

I never ordered ACORNTV. It just started showing on my bill. Will try again today to get Xfinity to remove it but I keep getting disconnected. I don't even get TV Service from Xfinity.
A few months ago I find Amazon Prime on my AMEX bill. Once I got that removed and then started getting packages of stuff worth 50 cents but charged 20.00 to my AMEX. All of it fraud and now this Amazon company.

I have tried to cancel Acorn tv but they have made it impossible for me to cancel the subscription,i will now have to go to my bank so they can block the payment,as i am disabled so this is very difficult for me..keep away from this company all they want is your money..very angry about this