Acrobits Reviews 122

Acrobits has been awesome to work with. The team is very accessible and always ready to help, and their support really focuses on solving issues promptly and professionally. The product itself is high‑quality and flexible enough to fit different needs without hassle.
A big thank you to Rafael for the outstanding help.

Acrobits has been exceptional for our softphone deployments. The reliability of their technology is outstanding. Equally impressive is their support team: fast, knowledgeable and genuinely committed to solving issues.

They listen, think along with real-world scenarios and deliver clear, actionable guidance. A rare combination of rock-solid technology and top-tier support. Highly recommended!

Thank you Rafael and team!

The Acrobits team have really gone above and beyond to guide us through the process to get up and running with their apps. I appreciate the speed of responses and effort put forth to make our experience exceptional. Very special thanks to "RT"!
--Mike

The associates are very responsive and extremely helpful and patient. The cloud softphone portal is really well designed, this made it easy to manage associate access, app versions and deployments, and also creating and managing tickets. 5 stars!

Acrobits has been one of the most solid and pleasant to work with. Of any business I've dealt with these guys not only know their stuff really well, they're quick and on the ball, and they listen. On top of that, their products are rock solid. I auditioned a lot of softphone apps and none could even hold a candle to Acrobits. Their platform is awesome. It makes it so easy to set up exactly what you need and that's it. No additional junk. Logging in is easy for our staff, the connection to our PBX has been flawless, and their features work exactly as intended. In the rare case we did need help, it was incredibly quick and easy to get help from their crew. 10/10. In my experience, the best people to work with for UC.

Great product and service! We have been using the service for years and have had very little issues. The team is always keeping on top of the ever changing technical changes to VOIP and ensuring their clients are always updated!

Acrobits Cloud Softphone – A Must-Have for Any VoIP Provider

We've been using Acrobits Cloud Softphone as the default mobile app for our FibreMax.au customers for over four years — and it continues to impress.

Setup is seamless. We simply provide customers with a unique QR code, which works across both iOS and Android devices. This eliminates the need for any complex configuration, allowing users to get started instantly and hassle-free.

Reliability is rock solid. We trust that every Cloud Softphone app will work right out of the box. The built-in diagnostics tool is an added bonus, helping us quickly identify and resolve any issues that may arise.

This is hands-down one of the most valuable tools in our VoIP toolkit. It offers a wealth of features and flexibility — more than we can cover in a single review.

Highly recommended for any VoIP provider looking for a dependable, user-friendly softphone solution.

Simple to setup and great support from the team, robust and reliable solution that has met our needs perfectly.

I highly recommend this development partner for their exceptional work and professionalism. They have consistently demonstrated remarkable efficiency and responsiveness throughout our collaboration. Their technical expertise, attention to detail, and outstanding communication made the entire process seamless and productive. I am extremely satisfied with their services and strongly recommend them to anyone looking for a reliable and proficient development team.

Knowledgable guys!

The apps work perfectly. No issues

The transition from our existing product onto Acrobits was very complicated to ensure the majority of our existing features would be supported. The Acrobits team have stepped up to deliver a solution which fulfils our requirement. The speed of development was very impressive and the quality of the product is very good.

From beginning to end our transition to Acrobits was smooth. Ongoing support has been great as well. Would highly recommend to anyone, especially if you are a Metaswitch customer.

Great service and easy to roll out, the stuff is so helpful, Great thanks to Milan, he made our roll out easy.

Not only was Acrobits support team responsive, detail oriented and knowledgeable but the sales engineering group was very helpful while we explored the offering for our use case.

Solid service and product delivery.

Fantastic pre-sales consultant, very helpful to make the purchase decision. Fast and transparent support. Overaly very pleasant experience, would recommend. Well written and up-to-date developer docs.

My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support.

Acrobits is exceptional in every way. The platform and the software are incredibly well-structured, reliable, and offers a top-notch VoIP experience. However, what truly sets Acrobits apart is the remarkable support, especially from Milan, which is the Senior International Presales Engineer.

Milan is not only a highly skilled engineer but also an amazingly dedicated and flexible professional with extensive experience. His clever approach to problem-solving and commitment to customer satisfaction are truly impressive. Milan exemplifies how great people make successful companies.

Thank you, Milan, and the Acrobits team, for your outstanding work and support!

My company has been using Acrobits's white label product as our primary softphone client for years, and we've had an overall great experience. If you're in the market for a reliable softphone client that's easy to set up with a clean, intuitive UX, Acrobits is a great choice. The onboarding process was straightforward, and their team was very available every step of the way if we had any questions.

I also have nothing but wonderful things to say about their Senior Customer Success Manager Engineer, Alejandro Carrasquero. He's been a pleasure to work with and is always very thoughtful in providing us with the helpful solutions we need for accomplishing our vision.

The made one of the best softphone in the market for a reasonable price and amazing support.

Easy Onboarding, and great support from the support team.