I’ve wanted to use my cycle to work scheme (Halfords) for years and never been able to find a decent bike that my LOC voucher value could cover. When it did, there would be some other catch, like no s... Toon meer
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Lees wat reviewers zeggen
Ordered a bike online from Activ Cycles and the next day received an email checking measurements to make sure I have picked the correct size. Bike was built and hand delivered by a mechanic who went... Toon meer
I used ACTIV's free repair pick-up and drop-off service, as I am based in Canterbury. This all went very smoothly, and the repairs were done professionally and quickly. The team were also very clear i... Toon meer
Service from my first telephone enquiry was excellent. Very knowledgeable about products, , very quick and personable response on the phone. Personally delivered my bike and took time to adjust it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Activ Cycles has been Kent’s premier independent bike shop for over 30 years, with stores in Folkestone and Ashford. We are passionate about cycling and will always to go the extra mile to exceed customer expectations. We are proud to be a Trek Partner Store with an extensive stock of quality bikes and equipment across the full range of road, mountain, eBikes, gravel, cyclocross, hybrids and kids bikes. Free bike fits from our experienced technicians are available on all new bikes, with fitting studios at both of our locations. Fully-qualified Cytech mechanics are on hand in our workshops to accommodate your servicing and repair needs, and all our staff have a wealth of knowledge and experience to provide advice on any aspect of cycling. Beyond this, we strive to be a local hub for cycling and help get the local community out riding, promoting local events and shop rides. We are also pleased to be able to provide home delivery of bikes within Kent, Sussex and Surrey, bringing the in-store service to your doorstep.
Contactgegevens
Unit 1 & 2, Kingfisher Business Park, TN24 8DG, Ashford, Verenigd Koninkrijk
- 01233 424 002
- sales@activcycles.co.uk
- activcycles.co.uk
4,7
Uitstekend
408 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great bike shop.
Easy ordering process, fantastic bike and Steve at the Folkestone store was excellent, providing a very comprehensive bike fit. It would have been a five star review but someone forgot to charge the battery on the derailleur....
25 september 2024
CdF delivered to North Yorkshire
The bike was delivered well within the week. It was well packed and well protected. Not a mark on my lovely new CdF.
13 september 2024
The staff are brilliant offering…
The staff are brilliant offering knowledge and a relaxed feel. Can’t praise enough
13 september 2024
Excellent advice and customer service
Excellent advice and customer service. Steve was incredibly helpful - I guess thats why it's good to buy local. They invited my son in for a fitting and spent over an hour adjusting the bike perfectly for him and gave some great advice on posture and how to get the best out of the bike. You dont get that level of service buying solely online.
10 september 2024
It's always excellent
It's always excellent, would give 10 stars if it was available
12 september 2024
Excellent buying experience
Excellent customer service and buying experience. Would buy another bike from them in the future.
10 september 2024
Great price, service & fitting
Great price, customer service and bike fitting. Would certainly use again.
7 september 2024
Purchased a bike but unfortunately I am…
Purchased a bike but unfortunately I am between sizes and it was a size too big, Activ cycles changed it for the correct size via a free courier with no questions. Great service.
14 augustus 2024
Great experience
Very fast delivery and all the items were wrapped individually for extra safety.
3 september 2024
Great service from knowledgeable staff.
3 september 2024
Excellent Customer Service
I needed some new tyres for my road bike, I was given very helpful advice and the workshop did a really good job fitting them.
29 augustus 2024
Quick and efficient service, great deal.
I bought a new bike via the Cycle to Work scheme. The bike was on sale and I knew what I wanted so can't comment on their advice but the process was quick and easy, the team were responsive and bike was collected without any trouble, all set up and ready to go. Would recommend.
30 augustus 2024
The team at Ashford Activ were…
The team at Ashford Activ were knowledgeable and helpful, and were happy to go the extra mile to make sure I ended up with the right bike! 10/10 service
29 augustus 2024
Great service
Great service, prepped the bike as requested and provided fast personalised delivery.
29 augustus 2024
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