Acutrack, Inc. Reviews 278

I worked with Acutrack for book printing and was very impressed with the print quality, which is consistently professional and well finished. Throughout our collaboration, the service was reliable and the team was responsive and helpful whenever needed.

Great customer service. Our main contact is responsive and takes care of any issues right away. Set up with tik tok shop is smooth.

Acutrack has been a life saver for getting my first book published. Their team makes it easy to go from manuscript to published copies, with integration for Tik Tok, website, etc. They have tools and partnerships for promotion as well a very helpful dedicated customer success manager to make sure everything goes smoothly. I couldn’t do it without them!

Acutrack has been easy to work with at every turn! They are positive and helpful when things need to be explained, and work with me on whatever I need. Couldn't be happier with them! Special shout out to Catherine, who is very supportive!
The "date of experience" is today's date, but this great experience has gone on for months!

I am new to business and the app, and they went through each line in production management and, more importantly, set me up for the company.

The team was quick to repsond and answer all my questions

I have had quite the time trying to find a company that will meet my printing needs and Acutrack has been very helpful. They respond fast and are trying to make things work so my book succeeds. I've had a few onnectivity issues with their platform and my website but we are working around it.

Acutrack is a fantastic book printing and shipping company. The team did a great job launching my first book, and I am looking at giving them the task of printing two new books. For someone who has been publishing with Amazon KDP on a print-on-demand basis, I can confidently say it is as hands-off as the Amazon KDP model. Highly recommended.

Our entire experience working with AcuTrack has been nothing short of incredible. We manage a relatively complex annual calendar operation and AcuTrack made it not only easy to integrate with their company and solutions, but also to launch our product after switching partners in 2025. We are incredibly thankful to the team of Catherine, Pete and Raj for making our experience a wonderful one. We look forward to partnering with them for many years to come.

Acutrack has been amazing to work with. They set up my account quickly, walked me through every step, and were incredibly helpful throughout the entire process. Their team is responsive, knowledgeable, and genuinely invested in making things easy. Highly recommend!

Every member of the Acutrack team is top-notch! They are very responsive to any inquiry and walk you through every step of the process in a way that leaves you empowered and enthusiastic for the future. I highly recommend Acutrack and their services.

Acutrack its employees (especially my customer service specialist, Catherine F., and printing & formatting specialist, Bala), are great to work with. They are very helpful, friendly, and have often gone above and beyond to help me with various issues. I really appreciate the team there. I would not easily have been able to navigate TTS without them. Thank you, Cathe & team!

I feel Acutrack made getting my book printed and shipped very easy. I recommend if you are going to sell on Tic Tok, you for sure want to use them.

Acutrack has been absolutely amazing to work with. They handle all of my TikTok Shop order fulfillment, and everything has been smooth, fast, and reliable. No issues whatsoever.

Their communication is excellent, their process is efficient, and they consistently deliver without any headaches or delays. It’s rare to find a fulfillment partner that’s this dependable and easy to work with.

Highly recommend Acutrack to anyone looking for a professional, trustworthy, and well-run fulfillment service.

We were having great difficulty setting up variations with our TikTok Shop and Daniel was fantastic at walking us through our challenges to make sure everything worked correctly. Can’t express our appreciation enough!

I really appreciate the support Acutrack has given me over the past months. I had a problem with TikTok opening my Shop. What should have taken 2-3 weeks to do took 4 months. During this time period, the Acutrack team was very encouraging, and I look forward to many prosperous years in Acutrack, fulfilling my book purchases. I highly recommend Acutrack.

Great customer service! I had an issue that needed to be resolved, and they fixed it quickly. I've been working with them since early this year and am very happy overall.

They walked me through every step of the process, and there was always someone to help with technical questions or otherwise - whether it be my account manager or an integration expert. I wouldn't say it was entirely seamless, but that may be on my part!

I've been working with Acutrack for the past 4 months. Within this time, they've made my experience selling my books on TikTok Shop a breeze. I work very closely with my project manager (shout out to Sindhu!) and she is readily available to answer my many questions. A few highlights on what I value about Acutrack:
1. High quality print job
2. Responsiveness when I have questions
3. Extremely smooth and dependable fulfillment
4. Very proactive to ensure my satisfaction

I know I'm just starting with Acutrack and using their basic offerings, but I look forward to expand our relationship in the near future!

I find Acutrack responds in a timely manner and is always willing to help out.