Add-On Design Reviews 60

I purchased the 6 pack of tags and they are fantastic.
Easy to set up and user friendly.
I would highly recommend these if you are looking for quality tags at an affordable price.
I have the Android compatible tags.
Great customer service too 😁

Scam. The trackers don't even attempt to work. They just make a noise and are never designed to connect. I got both Android and Apple type. Both did not work. When I complained the company gave all kinds of BS excuses like "make sure your phone is charged". Then refused to acknowledge my email.

Utter crap. Both came without magnetic housings. Didn't work. Promised replacements. Nothing. Avoid this scam. 15 emails sent and heard nothing till I left this review. Claimed money back through credit card dispute team .

the equipment is reasonable priced and is easy to connect and set up.
the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. this isn't included when you purchase the item. the adverts are a little misleading in this aspect

Sent wrong product and absolutely useless customer service . Avoid total rip off company delivery by waste your time . I finally got a reply 10 months later and they ask what can they do ? Seriously 10 months later ?????

Ordered their trackers that were advertised with magnetic cases.

Received today.

Got 2 cheap Google compatible trackers that I could have bought for under a tenner on Amazon or eBay, not worth the £30 paid.

Didn't get any magnetic cases either as advertised. The main reason I ordered them.

False advertising and seriously over priced for the product received. Can buy the advertised product on Amazon for half the price. AVOID

I have emailed company twice as product failed to arrive. Haven’t received any response!!

I am very happy with the trackers, but when you advertise them with a magnetic cover, it should be supplied with one or offered for sale at additional cost.
It wasn't.

Wrongly ordered IOS tracker immediately emailed company to change to Android unfortunately IOS was sent contacted company to try and rectify my error eventually replied and resolved the situation thanks

Ordered a couple of tracking devices. They arrived just before I went away on holiday, so at the moment I’ve not tried them nor downloaded the tracking app. Delivery took a long time as the trackers originated in China!

Received a fault product the sensor didn’t work, customer service was bad they didn’t resolve my issue and I still have a faulty product.

I bought mine in January unfortunately one of the rears would not hold charge I was out of the 30 day warranty so thought I would contact them to see if I could just purchase the one replacement the lady I spoke to on the help was very helpful and said as a goodwill gesture they would replace it free of charge.
This morning I was delivered a full new set. Wow now that is customer service.

John.

TOTAL SCAM CHINESE MADE PRODUCT AND COMPANY! They will never give you your money back for the poorly designed and made products! They made take picture after picture and write countless emails and gave me nothing. I offered to return the products at my own expense as well. Kathryn is the robot return person. BEWARE!!!!!!!

DO NOT BUY
They ask you to put your make and model in. But they will only send their standard size. They do not cater for different models of the car. When a package goes missing, they refuse to help or send a replacement. So you are either left with no product, or something that doesn’t fit. Customer service is shocking and will not help.

Excellent customer service kept me updated to date with my order would highly recommend this company the led strips i got where made to order so don't be put off if your make of car is not on their also the magnets are strong and good quality

Brilliant company who sent me my personalized led sills with ALPINE on them for my Renault techno austral esprit alpine they look fantastic when opening the doors at night thanks again

Only giving a 1 because 0 isnt availiable. I wish i had of read the reviews before ordering, Took over 3 weeks to arrive. Never stated they were shipped from china. Arrived and didnt fit. broken and defective product, 5 or 6 emails exchanged between them to try and bodge them to return, and in a nut shell, NO YOU CANT HAVE A REFUND - Total waste of time and money.

AVOID AVOID AVOID

Wonder why they have no negative reviews on the website? Because I've just tried to leave one and it has to be 'verified'. Of course they are not going to verify this are they!!

You will absolutely not get your money back despite numerous emails and photographs. The product does NOT fit my car despite putting the make and model in.

DO NOT WASTE YOUR MONEY

Beware! The sills did not fit my Mazda and the Company will not make a refund!!! You are asked for 'car brand' and 'car model' but there is no cross-referencing to ensure they will fit.
Make sure they will fit 100% correctly otherwise you will be wasting your money. They also drag out their refusal, with multiple emails, asking for unnecessary photos and videos when it ultimately becomes clear they have no intention of ever giving a refund. My advice would be to avoid such a Company.
UPDATE: A response from the Company on the 13th April 2026 following my review of the 10th February 2025 - that's right over 14 months to reply!!! Also they suggest I use an alternative email - why don't they use that email and start the investigation process.

Great experience, product arrived in the expected window and installation was simply, even if it doesn't fit in the original space, they are adaptable and can fit lower down.
First time buyer and highly recommend.

Order number: 7364