Everything went very smoothly. EXCEPT WHEN INSTRUCTING MENTION PUSH BUTTON SHOULD BE HARD AND LONG BEFORE IT WORKS. I am 84 and pushed nothing happened released presuming not connecting . There i... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Toon meer
Bedrijf heeft geantwoord
Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most sa... Toon meer
Bedrijf heeft geantwoord
The guys who put the bed in was really nice , but the headboard was wrong , also the mattress are not good reason is because they keep moving about, when your in the bed , which isn’t good . So that’s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.
Contactgegevens
N H C Technology Ltd,, Colomendy Industrial Estate, Rhyl Road, LL16 5TS, DENBIGH, Verenigd Koninkrijk
- 08006896887
- info@adjustamatic.co.uk
- adjustamatic.co.uk
4,2
Goed
879 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Long push on button required
Everything went very smoothly.
EXCEPT WHEN INSTRUCTING MENTION PUSH BUTTON SHOULD BE HARD AND LONG BEFORE IT WORKS. I am 84 and pushed nothing happened released presuming not connecting . There is a few seconds delay between my push and action. Which prompted a service call from me. Apologise if the guy told me it did not land in my pee brain in the right place. Needs to be last thing they repeat to ensure it registered. customer Service and sales and service engineer. Were excellent
Many thanks
30 juni 2026
Not very good service when the Bed…
Not very good service when the Bed brakes down i need it fixed i don't won't to wait 4 weeks to fix it when i can't sleep in it the bed doesn't reclin i can't lower it and it not very good to sleep on the sofa till u fix it
19 augustus 2026
Antwoord van Adjustamatic
Good morning Mr Dale,
I can see an open request for an engineer to attend was raised on the 18th August and advised you of our lead time but also assured you we would see if there was any way of speeding this along. We will be in touch in the next couple days to arrange this.
Kind regards
Aftersales Department
The salesperson was very polite and…
The salesperson was very polite and helpful for me to make my purchase with interest free credit too !!!
5 mei 2026
Looks great & is comfortable
My new bed was delivered as expected & my old bed was taken away the next day. The bed is exactly what I wanted, it look great and is comfortable.
11 mei 2026
It does what it says on the tin.
24 juli 2026
The gentlemen that came first to talk…
The gentlemen that came first to talk me thought with bed I need ,was very helpful and friendly. The two gentlemen that came to install the bed was great they equipped everything to me how the bed worked. I have one mina problem I do find that the mattress slips when I get in and out and when I'm making it . Not much but at the moment I can push it back but im bit worried that when I get older I my not be able to do that . Just an observation.
S jackson
19 juni 2026
Excellent service
Excellent service - very helpful staff and particularly good operatives delivering and explanation of use
19 augustus 2026
The guys wThe guys who the bed in were great
The guys who put the bed in was really nice , but the headboard was wrong , also the mattress are not good reason is because they keep moving about, when your in the bed , which isn’t good . So that’s why I am not happy.
14 juli 2026
The bed is amazing
The bed is amazing!
It's funny how your body becomes used to discomfort - so it took me a while to get accustomed to the full features. But now, after a few months, I snuggle into the mattress, and the bed supports me from top to toe. I love it!
20 augustus 2026
Antwoord van Adjustamatic
Thank you for your wonderful review.
We're delighted to hear how much you're enjoying your bed. It's great that you've taken the time to get to know all of its features and that you're now experiencing the full comfort and support it provides.
We're thrilled that you're now able to snuggle into your mattress and enjoy the comfort and support from head to toe. Thank you for choosing Adjustamatic, and we wish you many years of restful and comfortable sleep.
Honest assessment of my needs for a…
Honest assessment of my needs for a bed.
Helpful and thoughtful salesperson and fitters
14 april 2026
Antwoord van Adjustamatic
Thank you for your kind review.
We're delighted to hear that you felt your needs were assessed honestly and that our salesperson and fitters provided helpful and thoughtful service throughout your experience.
Thank you for choosing Adjustamatic. We appreciate your feedback and wish you many years of comfort and enjoyment from your bed.
Customer contact
Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most satisfactory over many years of use.
17 augustus 2026
Antwoord van Adjustamatic
Thank you for taking the time to leave your review.
We're delighted to hear that you've been pleased with your Adjustamatic product over many years of use. Long-term customer satisfaction is something we take great pride in.
We're also pleased that you've found our follow-up service helpful. While we may occasionally err on the side of keeping in touch a little too often, our aim is always to ensure that our customers feel supported and have an easy way to raise any questions or concerns.
Thank you for your continued trust in Adjustamatic. We truly value your feedback and your loyalty.
Antwoord van Adjustamatic
Thank you for your fantastic review.
We're delighted to hear that you're so pleased with your new bed and that both the product and service lived up to your expectations.
Providing great value and exceptional customer service is at the heart of what we do, so it's wonderful to know we've delivered on that promise for you.
Thank you for choosing Adjustamatic. We wish you many years of comfort and restful sleep.
Great experience from the moment I…
Great experience from the moment I contacted them. My recliner chair is fantastic & well worth the cost. Adjustamatic are a very professional & friendly company who I highly recommend.
28 mei 2026
Antwoord van Adjustamatic
Thank you for your wonderful review.
We're delighted to hear that you had a great experience from your very first contact with us. It's especially pleasing to know that you're enjoying your recliner chair and feel it was well worth the investment.
Your kind words about our professionalism and friendly service mean a great deal to the whole team. Thank you for choosing Adjustamatic and for recommending us to others.
We wish you many years of comfort and enjoyment from your chair.
Friendly service with useful & helpful…
Friendly service with useful & helpful advice.
Demonstration a bit on the quick side but sufficient.overall a good experience
26 juni 2026
Antwoord van Adjustamatic
Thank you for taking the time to leave a review.
We're delighted to hear that you found our team friendly and that the advice provided was useful and helpful. It's also great to know that, overall, you had a good experience with us.
We appreciate your feedback regarding the demonstration and are sorry if it felt a little rushed. We'll share your comments with the team to help ensure customers have all the time they need to feel fully informed and comfortable with their purchase.
Thank you again for your feedback.
Initial service/agent visit good and…
Initial service/agent visit good and informative. However,
Promised information from the Shop is still not forthcoming.
Delivery guys were great giving the difficulty of transporting the bed from vehicle to house.
Product works well and mattress is comfortable but, base covering makes it look cheap and there are too many sharp edges - frame edges need to be more rounded and mechanism has sharp edges that can catch when changing sheets
2 juni 2026
Antwoord van Adjustamatic
Thank you for taking the time to leave your review.
We're pleased to hear that you found your initial consultation informative, that our delivery team provided excellent service despite the challenges of access, and that you're finding the bed and mattress comfortable and easy to use.
We are, however, sorry to learn that the information promised has not yet been provided. This is not the level of service we strive to deliver, and we appreciate you bringing it to our attention.
We also value your comments regarding the bed's design and finish. Customer feedback is incredibly important to us, and your observations about the base covering and the sharp edges of the frame and mechanism will be shared with our product development team for consideration.
Thank you again for your feedback. We appreciate both your positive comments and your suggestions for improvement, as they help us continue to enhance our products and service.
Paid a lot of money for a bed
Paid a lot of money for a bed, but I complained about the mattress but unfortunately I just over the 14 day trial period and I was told nothing can be done,I would have to buy a topper for the mattress.
I would not recommend them
20 mei 2026
We have had beds from Adjustamatic for…
We have had beds from Adjustamatic for almost thirty years and I would recommend them for comfort style and ease of use. Changing sheets is so much easier!!
Sales representative and delivery were both excellent. I’m a little disappointed with office staff, in recent years, some are not as efficient I think … maybe they work from home and that affects the service? I contacted them to ask for a final receipt of the balance after the bed was delivered in May. I am still waiting and that is the only “black mark” I might have given (but haven’t!).
7 mei 2026
Antwoord van Adjustamatic
Thank you for your wonderful loyalty and support over the past 30 years. We're delighted to hear that you've continued to enjoy your Adjustamatic bed, and that both our sales representative and delivery team provided excellent service.
We also appreciate you bringing your recent experience with our office team to our attention. We're sorry that you've been left waiting for your final receipt and understand your frustration. This is not the level of service we aim to provide. Please accept our apologies, and if you haven't yet received it, please contact our aftersales team directly so we can ensure this is resolved as quickly as possible.
Thank you again for your kind recommendation. We truly value your continued custom and feedback
did not work for me
1 juni 2026
Antwoord van Adjustamatic
Thank you for your review. We're sorry to hear the product didn't work as expected. We'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to help. Please contact us with further details.
Beds are fantastic
Beds are fantastic, my mattress a bit too firm, corrected by adding 2” memory foam.
Sale, after sale by Lee excellent.
Installation team very good and old bed removed very quickly.
17 augustus 2026
Antwoord van Adjustamatic
Thank you so much for your lovely review. We're so pleased to hear you are happy with your new bed and with the service provided by Lee, we will make sure we pass these comments on to him. Thank you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.