adsitco.com Reviews 

From my first contact, the team at Adsitco was incredible. Neal and Joe helped me understand what fuel pump I needed to replace the failed one on my 1971 Mercedes, and the process of shipping the return and receiving the new pump was flawless. Not only were they complete professionals, but they were also friendly, and very personable. Believe me, they are the best!

From initial contact to purchase/shipping of item to return/credit for core--all was timely and first rate. Also, I inadvertently ordered two of the expensive item and they called to ascertain that I wanted two--I had intended to order only one and the call saved a lot of work and re-shipping cost. Highly recommend them--very professional.

I wouldn’t order anything from these guys again after ordering things many times they seem to find the parts that you need. The question is that its hit or miss and hit or miss. I’d rather go somewhere else for the price I pay.

Unfortunately, the company doesn't stand behind the contracts it enters into and cites internal company errors that make it easy for themselves, so be careful when buying.

The buyer is at a disadvantage!

So it's best not to buy from them...

Leider steht die Firma nicht für ihre eingegangenen Verträge und beruft sich auf interne Fehler der Firma die machen es sich einfach, deshalb aufpassen beim Kaufen.
Der Käufer hat den Nachteil!
Also am besten nicht da Kaufen…..

I recently ordered from Adsitco, and I’m beyond satisfied! The entire experience was seamless, from browsing their easy-to-navigate website to receiving my order quickly. Their customer service team is top-notch—responsive, knowledgeable, and eager to assist. They’ve got an impressive selection! If you’re looking for reliable Mercedes-Benz parts, Adsitco is the way to go. Highly recommended!

I recently purchased an item from Adsit and I couldn't be more impressed! The ordering process was smooth, the customer service team was knowledgeable and incredibly helpful, and my part arrived promptly. Whether you're looking for OEM parts or more affordable rebuilt options, they got you covered. Highly recommend for anyone in need of Mercedes-Benz parts!

Adsit is a joke, I ordered a Transmission and Torque converter for my w126, it took several months to finally arrive, and when it did, the transmission was busted and upside down in a broken crate, and the torque converter was fully missing (which I understand was likely not Adist's fault) the problem came when I wanted it returned and replaced, there was a SEVERE lack of communication, but whereas while I was buying the transmission and parts, and sending them 4,000 dollars, they were certainly very helpful and communicative. But as soon as they had my money, they had no reason to speak to me any longer. After a few months, they only spoke to me once my bank sent them a charge dispute notice in the mail on my behalf. Due to the lack of communication, i wanted a full refund, which they tried their best to fight against, but eventually offered to have it "refunded", with a HUGE chunk of my money kept for "restocking" , despite the fact I know that they insured the transmission and torque converter, AND got all their money back, PLUS their transmission back, which they could rebuild, PLUS them trying to keep a massive chunk of my money. In the end, after 5 months of fighting with the help of my bank, I got back all my money, with my bank likely taking the loss for me. Please beware of this company, they have decent but overpriced parts from what I could see, but if you are ready to wait several months to get it, and likely have to deal with these uncommunicative baboons if there is the slightest problem, it would certainly be worth checking out other Mercedes part sellers.

No price I don’t even know if you have the item

The process of ordering the cylinder heads was easy, however it took over a month for them to be delivered. I had to call many times and customer service could not get a straight answer from the machine shop so it caused much frustration for me and the customer service staff. However once the heads arrived my mechanic told me that they were excellently rebuilt.

Never had any issues with my other orders though. Joe is the manager and always tries to keep customers happy. Besides this delay I am very happy with Adsitco. They also stock quality hard to find parts.

Excellent !!!!!! Part's

The electric hardtop hoist works great. I did have to download the manual for the electric winch as the instructions only referenced a manual winch. It is still a two person job removing the top and placing it in its storage rack, but no one has to do any heavy lifting. For some reason, that SL500 hardtop gets heavier every year.

Excellent communication. One stop shopping for my 1980 450SL

I have not received the item I ordered. I am considering canceling the charge shortly

The product that was ordered came on time, in pristine condition, as promised.

I will order from this company FIRST before dealing with so called competition.

I received an email notifying me when the product would arrive. Great follow up, very rare today.

DN, CPA

You guys did a great job finding a back window for our 1994 Mercedes thank you very much

Product in good shape and delivered on time.

Excelente atencion y servicio rapido. Las piezas que compre son usadas pero en excelentes condiciones.

Excellent service, I couldn’t find the needed brake caliper anywhere and Adsit came through. Shipping was quick!

Great customer service. Joe answered my questions before I made my purchase. Received my item very quickly.

Great Service great product and fast delivery