Advance America - Van Nuys - 7403 Van Nuys Blvd. Reviews 

Every time I come here, I always get treated with the best friendliest and professional service, it's why I keep coming and the only loan place I ever go to.

I came to the van Nuys branch and forgot my check book I went back to pick it after some time and they tossed me around. They lied to me that they mailed it it's now months yet the day I forgot it they called me and told them I was far. I have been a customer for long I hoped to be treated well. Up to date I don't know the fate of my check book the lady who picked it is too proud. It's a pity.

I love the customer service form the manager at the van nuys location. Shes a hard worker and Sometimes see her working by herself. Too much for her to handle. Thats why I give her a 2 thumbs up!

Very friendly and helpful @ the Van Nuys, CA location.

You always make it swift and easy. Please remind me to bring in my bank statement when you call to confirm my payment!

Good people who treat customers with respect. Can't ask for more thanthat.

Very bad experience! I came in and the girl got my documents, wanted me to show her bank statement on my phone, so I charged it somewhere and came back. The other lady catered to two or three other people and made me wait till the other came back from lunch. I felt it was not only unfair, but rude!!! She wasn't saying much and tried to insert me afterwards but the cold treatment was more than obvious! There was another customer who came in who paid her dues and they knew each other and chitchatted during the payment while I was waiting for my turn. How unprofessional was that? To make me wait even if she knew I was there prior to all the rest of the customers. The fact that my documents were already with the other girl who went out for lunch! It was such an infuriating experience. I was cringing with anger! But I kept mum and kept my cool! It is so much better to not stoop down to bad customer service! I I am sure she didn't mean to be mean. It is just the way she is! And I had no way to change that! I hope Advance America's bigwigs will
have a chance to read this! If they keep in touch with me, I am more than willing to point out which branch I went to!

The Mgr perla was amazing made my visit very pleasing Thank You
Perla

My loan process was fast and easy, A real pleasure doing business with you.

Excellent service, knowledge and professionalism - right on time! Thank you!

My experience with Advance America is always pleasant. The sales associates at the Van Nuys office are doing a great job. Whenever l go to that office, I'm always being treated in a professional manner.