We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have used Advance supplies since it first opened, great service and website. They made sure we had equipment during covid times etc. Made our ordering easy on their website adding our favourites li... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order on line. I like to previously ordered section which saves time when re ordering items. Quick delivery time.

Beoordeeld met 4 van de 5 sterren

We always receive an excellent service from Rhiannon, she is always prompt with quotations. She also contacts us if we haven not placed an order for sometime to make sure we are okay for stock. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Advance Supplies have been fantastic over the last 12 months and have gone above and beyond to ensure we have everything that we need for our cleaning team on time, every time. Natasha our acco... Toon meer

Bedrijfsgegevens

  1. Conciërgebenodigdheden leverancier
  2. Medische benodigdheden winkel

Geschreven door het bedrijf

We are Advance Supplies, your partner of choice. We are committed to providing our customers with tailored solutions to help you save time and money giving you confidence and peace of mind. Our loyal customer base is built up from a range of market sectors across Healthcare, Education, Medical and much more. They have made us their number one choice for over 30 years.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

43 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(43)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Rhiannon Williams - Business Development Manager

Just a brief message to thank Rhiannon Williams for her continued support to the Viomar Group. Not only is she extremely helpful and supportive, she has a very thorough understanding of our business needs. Without doubt, Rhiannon is a asset to Advance Supplies.

27 februari 2025
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you for your feedback! Always appreciated

Beoordeeld met 5 van de 5 sterren

All around amazing service and experience.

Advance have been our supplier of choice for all things janitorial, throughout the years, the service and products are brilliant and the team are just amazing. Quality products and a faboulous team.

12 juni 2024
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you for your review, we always appreciate feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service from Advance…

Excellent service from Advance Supplies. I have emailed two enquiries today and have received responses straight away. They are very knowledgeable about their products and recommend alternatives that are more appropriate for our patients and staff.

12 juni 2024
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you for your review, we always try to respond to queries as quickly and efficiently as possible.

Beoordeeld met 5 van de 5 sterren

Great company

Always honest.
Great to order with and very simply.
Fantastic customer service and very helpful.

12 juni 2024
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you so much for your review, we always appreciate feedback.

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company. Excellent service. I deal with Rhiannon and she is superb at her job. Always there when I need her and her professional, friendly approach makes it all the easier. Quality products. Highly recommend.

6 februari 2024
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you so much for your review.

Beoordeeld met 5 van de 5 sterren

Great Service

Always provide a great service, reliable and speedy delivery.

21 februari 2024
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

I have been using Advance Supplies now…

I have been using Advance Supplies now for over 2 years and they are great. They are so helpful with any question you have or any information you need. Natasha Strutt has been the person i have been in contact with for the past 2 years with all my orders and she has been fantastic. She is always there to help.I work at school and we need various different products for our cleaning staff and i have currently moved to a new school and i am still using Advance Supplies.

20 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Advance Supplies have been fantastic…

Advance Supplies have been fantastic over the last 12 months and have gone above and beyond to ensure we have everything that we need for our cleaning team on time, every time.
Natasha our account manager has been amazing and has handled our account impeccably. Whether it's a last minute request or a check-in to see if there is anything that we need nothing is too much trouble.
Natasha has also helped us to look at the products that we use and suggested new products to help reduce our plastic waste and be more sustainable which is really important to our business.
Overall we are really happy with the service and would happily recommend to others.

Ben
Facilities Manager
Finborough School

18 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

I have used Advance Supplies for many years for work and have always found them to be competitively priced and very efficient. Rhiannon is very helpful when I require an item that is not listed on the website and generally sends me a quotation within an hour or so.

13 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

We always receive an excellent service…

We always receive an excellent service from Rhiannon, she is always prompt with quotations. She also contacts us if we haven not placed an order for sometime to make sure we are okay for stock. The only reason we have not given a 5star rating is because of the deliveries. Some deliveries have just been left at the door of our main reception with no call or contact. Which makes outside of our offices untidy. This however has been reported so hopefully from now on will not happen.

9 oktober 2023
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you for your review.

We always appreciate feedback and use this to make sure we can always be improving and ensure we can provide the best possible service.

I know your issue was addressed by your account manager and as far as I am aware has been resolved, but if there is anything you would like to discuss please do not hesitate to contact us.

Regards
Advance Supplies
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Professional service

I’ve always received a very professional service. Quotes are returned to me by Rhiannon in super quick time and she often touches base with me to see if everything is okay and if I’m running low on anything. Products are always delivered in quick time which is important to me in my position . Highly recommend!

13 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Professional Service

Always a pleasure to deal with, professional service and fast delivery. Was very impressed with how they handled our request to move to sustainable paper products which was delat with in a matter of days. Would highly recommend them

11 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Goods being out of stock

This company let me process an order then emailed me stating my goods are out of stock, even though their website states low stock, not out of stock but low stock. I paid £7.95 for 2 to 3 working days only to be told it will take a week.

I emailed the company to complain and only got the option to cancel my order, to to resolve the issue like offering a goodwill gesture towards the deliver charge. That would have been good customer service. If you choose to buy from this company please be aware

31 juli 2023
Review zonder uitnodiging
Logo Advance Supplies

Antwoord van Advance Supplies

Thank you for your feedback, we always take feedback on board and strive to do better in the future.

We apologise that the goods were out of stock and this was not advised at the point of order, we did inform you of the situation as soon as we received you order and were aware that the items were not in stock and gave you the ETA of when you would receive the goods.

The £7.95 delivery charge is on all orders under £75 and only shows an estimated delivery time of 2-3 working days, as this is what we anticipate for items that are in stock, but it is not guaranteed. Times are longer if items are not in stock at the time of order. We endeavour to get stock available and out to customers as efficiently as possibly but unfortunately in this case we were unable to get the stock in any sooner than we advised you when we contacted you.

We have processed your full refund and hope you will reconsider us in the future if there are any items we can supply.

Kind Regards
Advance Supplies
Customer Service Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer