UPDATE: You can now cancel from the dashboard
UPDATE: The owner has since reached out, apologised my cancel requests went to junk, and added a cancel link to the dashboard. The review still stands as this was my experience (no cancel option) but my dealings with Gu have been nothing other than professional, helpful and I'm left in no doubt he genuinely cares about his product and his customers. Isn't that the most important thing? Good luck Gu, you have a good product and the right attitude.
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Does exactly what it says and initial customer responses were instant and positive. Service was easy to use and setup.
However...
- There's no way to cancel a subscription yourself
- Cancellation response slow (still haven't received)
In the end, I researched and gained access to their payment gateway (LemonSqueezy) and cancelled from there - a needless waste of time sorry.
🤦 Obvious lesson to future self: Avoid if a service doesn't offer a way to cancel from the dashboard!

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