Excellent communication from Aera on the watch I ordered to include letting me know about a shipping delay. The delay was outside of their control but they keep me informed which was greatly appreciat... Toon meer
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Lees wat reviewers zeggen
Aera have a gorgeous, clear and easy to navigate website. The images are true to their pieces, and not digitally rendered reproductions. (Can only speak ref M1 dune model. Ordering was straight... Toon meer
high quality watch created by people who are really committed to what they do, and to their customers needs
Over the moon with my C-1 chronograph! First, what a beautifully presented package and leather case! The watch itself is a stunner, ...stylish, refined, and yet rugged. Beautful minimalistic deisgned... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A good watch is about far more than simply telling time - it’s about integrity, authenticity and design that lasts. These are the pillars on which Aera was founded. Aera crafts purposeful and functional instruments that are designed to be used everyday and built to last a lifetime. We call them Tools for Life. Good product design depends on rigorous functionality, elevated engineering and great style. With this in mind, close friends and watch industry veterans Jas Minhas and Olof Larsson, co-founded Aera in 2018. The duo decided it would focus its efforts on creating a new range of Swiss made mechanical watches that were enduringly useful, contemporary in appearance and price, with a quality level to ensure they would stand the test of time. Launched in July 2022, the design, quality and pricing of our instruments has convinced both watch collectors, style and design enthusiasts to invest and make an Aera their everyday watch of choice.
Contactgegevens
Verenigd Koninkrijk
- hello@aera.co
- aera.co
4,6
Uitstekend
199 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Watches are really good to look at
Watches are really good to look at . Different in a unique sort of way ...
Personal touch in the note sent with the watch was a very nice touch
Great service from order to delivery
22 oktober 2025
Antwoord van Aera Instruments
Thank you for taking the time to share your experience Rob. We are happy to hear that you appreciate the distinctive design of your M-1 Field and the personal touch that came with it. It was a pleasure to be of assistance. Be well, Jas.
A great watch at a great price
A great watch at a great price - challenging the sense of luxury brands
Another AERA homerun
22 oktober 2025
Antwoord van Aera Instruments
We're really pleased that you're happy Peter. We very much appreciate hearing your sentiments and your continued support is deeply appreciated.
Be well, Jas.
Poor Service
Similar to others, I ordered a watch and have an issue; rather than return it outright (guaranteed by the policy with no questions offered), I asked to exchange it. Despite emails to their support and founders, I have had no response a week later.
The watch itself is wonderfully designed but for an up and coming microbrand recommended by Monocle (among others), this is not the service expected. I wouldn't buy another watch like this online.
25 oktober 2025
Review zonder uitnodiging
Antwoord van Aera Instruments
Dear Andrew.
We are sorry to hear about your experience with us. We have checked our customer support emails and do not seem to have received any emails from you but this is now in the hands of our CEO who has written to you directly. We will get this resolved for you.
Buying a watch online can be a risky…
Buying a watch online can be a risky business but an excellent magazine review and of course a stunning design meant I had to take the plunge. Really helpful e-mail exchange with the team led to a simple and secure payment and very speedy shipping.
Very happy owner of my C-1...
17 oktober 2025
Antwoord van Aera Instruments
Thank you for your leap of faith and for your kind words Chris. We're thrilled that the C-1 Rennsport design caught your attention. It's always rewarding to hear that one of our watches has found a happy owner.
Fantastic watches with unique designs
Fantastic watches with unique designs! The Aera team are truly amazing to deal with throughout the entire experience. I can’t recommend the watches, the brand, passion and commitment behind everything team Aera do!
Amazing work guys and thanks again
17 oktober 2025
Antwoord van Aera Instruments
Thank you Philip. It means a lot to receive a review like yours. We settled on the unique pink shade of the M-1 Dune specifically because of the way it changes under different light so very happy that you noticed. It's truly rewarding to hear that you are enjoying it, and hope you do so for years to come.
Aera M-1 Dune
I recently received the M-1 Dune and was blown away by the attention to detail that went into making it (raised numbering, dish dial, indented small seconds, great lume, and the dynamic dune color). Very happy with the purchase!
22 oktober 2025
Review zonder uitnodiging
Antwoord van Aera Instruments
Thank you for sharing your thoughts David. We're very happy to hear that our M-1 Dune has made such a strong impression. We agree that It’s the finer details in life that make all the difference.
Great watch and excellent service
Great watch and excellent service. Watch is fantastic. Good quality and looks fantastic. Had a few questions before buying and had a good email exchange as well as good follow up after my purchase.
30 september 2025
Antwoord van Aera Instruments
Thank you so much for your kind review Philip. We are happy to hear you’re enjoying your watch and that our team could help answer your questions along the way. We really appreciate your support.
Enjoy your M-1 Dune
I ordered the M-1 Dune model…
I ordered the M-1 Dune model. Seamless process from ordering to delivery and the watch is just what I want; classic ‘Dirty Dozen’ styling presented in a beautifully designed and constructed watch. I am impressed.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Aera Instruments
Thank you for your wonderful feedback. We’re delighted to hear the M-1 Dune met your expectations. We strive to make the purchasing process as smooth as possible, so it's rewarding to know that you experienced this. We're here anytime if you ever need any further help.
Preordering was simple
Preordering was simple. The delivery service was fast. Package was well prepared and the note was the high point. Thank you
22 september 2025
Antwoord van Aera Instruments
Thank you for leaving such a wonderful review Jorge. We’re delighted to hear you had a great overall experience, and the team will be thrilled to know their attention to detail is appreciated. We remain on hand now and in the future. Be well, Jas.
Love the M1
Love the M1
I also got the Aera stand and it looks perfect with the watch.
22 september 2025
Antwoord van Aera Instruments
We're so pleased you're happy with your M-1 Dune. Thanks for sharing and for being part of the Aera journey Richard.
Very happy.Good communication…
Very happy.Good communication throughout and watch dispatched and delivered as promised.
22 september 2025
Antwoord van Aera Instruments
Thank you Peter. It is great to hear you are happy with your watch and that everything went smoothly from start to finish. Your kind words mean a lot.
Tailored service for an amazing watch!
15 september 2025
Antwoord van Aera Instruments
Thank you for your additional kind words. We're glad you enjoyed our service and that your new M-1 Blackbird is hitting the mark.
Simple and beautiful
Simple, beautiful handwound watch without date display. Features an intricate band with seamless integration. Love it.
6 augustus 2025
Antwoord van Aera Instruments
We're really pleased to hear you're enjoying your M-1 Blackbird Yoshiro San. We spent many years refining our case shape and lugs, which seamlessly integrate with our straps, so it's rewarding to know that you're happy.
Most important is that loved the watch
Most important is that loved the product! You can’t go far wrong with a nod to the WWII Dirty Dozen design but the casing has a lovely shape, the strap fits sleekly and the glass has a lovely oval shape. The 39mm is a goody size and doesn’t feel to bulky. Along with that the team at Aera were very responsive and no automated virtual assistants :-)
1 juli 2025
Antwoord van Aera Instruments
Thank you so much for your thoughtful review Thomas. We’re delighted to hear you love the design and fit, as well as the shape of the M-1 Fields case. We share your sentiments towards virtual assistants, which is why we're always on hand for any questions you might have, now and in the future.
Enjoy your M-1 Field.
Best watch best service
27 maart 2025
Antwoord van Aera Instruments
Thank you so much Eugene. We very much appreciate your positive feedback. Be Well, Jas.
Aera Instruments offers stunning…
Aera Instruments offers stunning watches with unique designs and superb quality. Their dedication to craftsmanship and attention to detail truly stand out. Communication throughout the buying process was exceptional. Both the D-1 Diver and P-1 models are beautiful additions to any collection, and I’m excited to see more from them. Highly recommended!
6 februari 2025
Review zonder uitnodiging
Antwoord van Aera Instruments
Thank you so much for your kind words. We’re thrilled to hear that you’re enjoying your D-1 and P-1. We spent many years refining our design and quality levels so it's great to know that it shines through. We really appreciate your support and can’t wait to share what’s coming next.
Great quality and personalized…
Great quality and personalized treatment
Unique product at a very competitive price point
22 maart 2025
Antwoord van Aera Instruments
Thank you for your kind words and taking the time to write a review Eduardo. We’re so pleased to hear you're happy with the quality and individuality of our watches, as well as the personal service. Enjoy your C-1 Cloud
First class
First class, as ever. Good Comms, nicely packaged watch with handwritten note. Quality from start to finish.
21 maart 2025
Antwoord van Aera Instruments
Thank you for your wonderful feedback. We’re delighted to hear that everything met your expectations. Your continued support is deeply appreciated.
Antwoord van Aera Instruments
Thank you for your kind words. We’re so pleased you had a great experience and that you're enjoying your Aera watch Paul.
Aera D-1 Diver
I only discovered Aera watches recently and was immediately drawn to their design ethos, attention to detail, material choices and very cool watches that result from these factors coming together.
I ordered the D-1 diver and from the first point of contact with Aera, the experience has been first class.
I had personal dialogue with one of the company directors prior to purchasing.
I’m based in NZ and within minutes of asking a question via the website, had a response ( late on a Sunday evening UK times) - that is a level of customer service rarely enjoyed these days.
This promoted some dialogue around the watch which was clear and prompt and highlighted that this is clearly a company driven by a passion for watch design but also meeting their customers expectations.
The watch arrived promptly in NZ via fedex.
I received regular communication from both Aera and FedEx regarding the tracking of the package and on arrival all duties and tariffs we paid for by Aera.
Whilst this isn’t a review of the watch, I must mention the watch!
Upon unboxing, one word WOW!
Images and videos on line do not do this watch justice. In “the flesh” it really is stunning in terms of fit and finish and the double domed sapphire gives the watch a unique look.
On the wrist after a week, it wears super comfortable and despite the big dimensions, doesn’t look or feel overly large!
In conclusion, I can’t find a single thing that’ would be considered a negative both with regards to the company or their products ( the P-1 is now on my radar).
Simply said, if you are in the market for a fairly priced, beautifully executed timepiece for your wrist from a company who are a dream to deal with, don’t hesitate to click “Add to cart”!
You want be disappointed!
David
Auckland
6 januari 2025
Antwoord van Aera Instruments
David, thank you for your incredibly kind words. Feedback like this is what drives us, and we're thrilled you've had a positive experience.
It means a lot to both Olof, I and our team, that our passion for design and our commitment to customer care came across despite you being based on the other side of the world.
We may be a little biased but agree that the D-1 Diver is so much more impressive once it is in your hands. We spent years refining the shape of the case and working on the proportions so that it wears comfortably, so it's great to know you appreciate this. Your kind words about the fit, finish, and unique features are truly appreciated.
It’s also great to know the P-1 has caught your attention. We hope to have one waiting for you when you're ready. Be well, Jas.
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