I placed an order in February, it was confirmed 24th February with 5-10 days shipping. Order was finally delivered 14th April. Apparently 1 item was out of stock so wouldn’t send rest of order. I c... Toon meer
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It flies well even in the strong wind. However, Fan On does not work, and it does not place the item well, so it falls after repeating it several times.
It does exactly what you say Lifting capacity is spot on Control during delivery of fishing gear an release Perfect Return trip a bit nervous as drone goes really high after releasing an seem... Toon meer
Bedrijf heeft geantwoord
I've been an owner of the V2 for 4 months now and I must say, it continues to exceed my expectations! I've been brought up in and around the Moana (ocean) my whole life and have been fortunat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We sell Fishing/Delivery Drones that are Super Easy to Fly, Affordable and Powerful. Our team of expert designers, technicians and support staff are based on Sydney's Northern Beaches in Australia. We have a global distribution setup for our drones for fast delivery and easy returns from anywhere in the world. For any inquiries, issues or just to say hello :) Get in touch with our support team today: support@aeroodrones.com
Contactgegevens
-, 2103, Mona Vale, Australië
- support@aeroodrones.com
- aeroodrones.com
3,8
Goed
97 reviews
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Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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It flies well even in the strong wind.
It flies well even in the strong wind.
However, Fan On does not work, and it does not place the item well, so it falls after repeating it several times.
23 oktober 2025
No communication skills whatsoever
I placed an order in February, it was confirmed 24th February with 5-10 days shipping.
Order was finally delivered 14th April.
Apparently 1 item was out of stock so wouldn’t send rest of order. I can understand this, not a problem.
What I can’t understand is why there is absolutely no effort on Aeroos part to keep customer informed, it was only after me asking them where my order was that I eventually got a response. Awful customer service.
17 februari 2026
I just find their response a bit slow…
I just find their response a bit slow nut otherwise it ok so far.
9 januari 2026
Big drone big fish!
Ordered mid Feb and got it 2 days later. Been fishing ever since. a third of the price of the other drones I was looking at. Highly recommended.
13 februari 2026
Review zonder uitnodiging
Very happy with my Aeroo and the…
Very happy with my Aeroo and the support from the team. Having lots of fun with the drone.
24 maart 2026
Review zonder uitnodiging
I had an accedent with aeroo pro…
I had an accedent with aeroo pro combo.I filed out the from email, They asked for the flight log of the Accedent, I emailed with imformation. I hadn't back from them so finaly got on support. (when you contact support they have these FAQs BUT NOTHING ABOUT ACCEDENT.) Still trying get to support & some how support got back me They said they had the log flite & that was a week ago & still No reply. it seem the they pump all there resources into addvetiseing and nothing on afrer sales. I'm stuck with a broken aeroo PRO COMBO THAT I CAN'T USE
3 maart 2026
Review zonder uitnodiging
They don't respond to emails
They don't respond to emails, so I can't recommend anyone to buy anything here. I've already sent them three emails, but if they've paid and shipped the product, you just have to deal with it. I regret ever buying anything here. They made promises but didn't deliver.
9 december 2025
Antwoord van Aeroo Drones
Hi Ramon,
Thank you for your review. We were surprised to see this review, as in December, you emailed us, giving the drone itself 5 stars.
We understand the frustration around the missing accessory, and we're sorry those weren't included as promised. We will be in touch via email to get those sent out to you as a priority.
Our last correspondence was in December. If you have tried to reach us recently, please get in touch directly, and we'll make sure it gets to the right person straight away.
Kind regards,
Aeroo Drones
Aeroo drones are awesome
Aeroo drones are awesome, I love fishing with it!
Aeroo customer service is also excellent. Quick response and they really took care of me.
THANK YOU AEROO!
13 november 2025
Antwoord van Aeroo Drones
Thanks, legend, we really appreciate the review.
Stoked to hear you are loving fishing with the AEROO, and great to know the team looked after you.
Did not work from the moment we got it
Did not work from the moment we got it. Refused to resend working item even once confirmed sent via postage that it was returned. This is with the additional warranty where if it is lost they replace it - what a joke. You struggle to get them to action it when they send you a faulty item in the beginning let alone losing one at sea!
20 januari 2026
Review zonder uitnodiging
Antwoord van Aeroo Drones
Hi Amanda,
We are sorry to hear this was your experience; that is certainly not what we aim for.
Our team works hard to assess each case fairly and in line with our warranty and Aeroo Protect terms, and while the process can sometimes be frustrating, it is there to ensure consistency and fairness for everyone.
We hope we were able to provide clarity and assist where possible, and we genuinely appreciate the feedback.
Aeroo Team
Flew three times for a total of 15…
Flew three times for a total of 15 minutes. Gimble error tried everything to get it to work all software up to date etc etc just absolutely nothing from the gimble. To be fair their support guys were pretty quick to reply. I just could not be bothered sending the thing back and dealing with all the B.S, I’m fortunate that I have a reasonably well paying job so I literally put it in the bin. I feel sorry for those guys who have issues and maybe can’t afford to do that and have to go through the warranty return stuff.
18 december 2025
Review zonder uitnodiging
Antwoord van Aeroo Drones
Hi Richard,
We are sorry to hear you had that experience.
A gimbal fault straight out of the box is not something we expect, and if confirmed as a manufacturing issue, it would have been covered under warranty. Our support team is there to make that process as straightforward as possible, not to create extra hassle.
We understand not everyone wants to go through a return process, but we do stand by our products and honour genuine warranty claims.
If you still have the unit and would like us to reassess the situation, you are welcome to contact our support team directly.
Aeroo Team
6 weeks after delivery the new unit…
6 weeks after delivery the new unit comes out and you did not advise me. Everytime I emailed I got a reply from someone I could not reply to. No one has come up with a solution. Very disappointed and I would not recommend you as your principles and customer service is crap
5 september 2025
Antwoord van Aeroo Drones
Hi Kyron,
We are sorry to hear this has left you feeling disappointed.
We did respond to your enquiries and presented a buy-back and upgrade option based on your purchase and the current product lineup. While we understand this may not have been the outcome you were hoping for, the options offered were in line with our policies and our commitment to going above and beyond for our customers.
We value all feedback and continue working to improve our communication and service.
Aeroo Team
Excellent service
Excellent service. Wouldn't hesitate next time to do purchase again. Will recommend you to everyone i met who wants to get hold of a drone
11 september 2025
Antwoord van Aeroo Drones
Hi Marthinus,
Thanks, legend, we really appreciate the kind words.
Great to hear you had a good experience, and thank you for the recommendation. That support means a lot to us.
If you ever need anything, just reach out.
Cheers,
The Aeroo Team
Awesome droens
11 juli 2025
Overall Amazing
First time using the Aeroo on the shores of Ghana , west Africa; I landed two huge marine catfish. Since then flight has been smooth and amazing coupled with its great 4k camera; I can’t complain…🥰🥰
10 juli 2025
Fishing game-changer
Super easy to use and with plenty of grunt to carry a live tailor 200m out to sea. Got myself an 18kg Spanish recently on Fraser Island, really a dream fish for me, land based. Handles really well, even in fresh winds and the return to home function is useful. Camera is an added bonus.
20 september 2025
Review zonder uitnodiging
Great help to repair my drone
Thanks a lot for your help to repair my Aeroo drone after a crash . 🙏
19 mei 2025
Team at aeroo are fantastic
Team at aeroo are fantastic! Drone is an absolute weapon! Can’t fault it at all, I’ve had a few hiccups mainly due to user error and small issue with one of the batteries but aeroo support team were very quick to help me resolve it. Quick and timely responses and are there to help asap! Would definitely recommend to anyone in the market for a fishing drone or just a nice solid camera drone 10/10 👌👌👌
15 augustus 2025
Review zonder uitnodiging
Great drone very easy to use ,and the…
Great drone very easy to use ,and the customer service very responsive to the customers .highly recommended
🌟 🌟 🌟 🌟 🌟 @aeroodrone
15 april 2025
Antwoord van Aeroo Drones
Thanks so much for the kind words Tammy! We’re really glad you’re finding the drone easy to use and that our team could give you the support you needed. It means a lot to hear you’d recommend Aeroo 😊
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