Affiliated Utilities Reviews 

Gabriela has been an absolute pleasure to work with. She's been incredibly proactive, professional, and persistent in helping us resolve a particularly challenging utility issue. Throughout the process, she kept us well informed, continued to push for answers, and went above and beyond to get to the bottom of the matter.

Her dedication, patience, and willingness to challenge inconsistencies have been greatly appreciated. It was also lovely to finally put a face to a name!

Thank you, Gabriela, for all your hard work and support. It's been a pleasure working with you.

Affiliated Utilities helped us save a huge amount of money. We had a fairly unique situation at our hotel, taking over from the previous owners with a brand new company, and it created real complications with our utility contracts. Other brokers we approached wrote our case off immediately. Fiona at Affiliated Utilities went above and beyond, she kept us informed throughout the whole process and managed to backdate contract rates over several months before moving us onto a new contract. 10/10 service. Utility companies must dread seeing an email from her land in their inbox.

Fiona Shorrick did all the hard work to get us the best possible business rate. Her hard work, efficiency and great customer care made the process so easy

AU have always been great, responsive customer service and get competitive pricing.

Well what i can say about AU? Brilliant service, as always. Chantelle is so engaging and "just sorts it" without a fuss and always delivers! highly recommended.
Lee @ Block Buddy Ltd.

Fiona, was extremely helpful and explained everything clearly. She also pushed hard to get the best deal we could and then executed paperwork swiftly and smoothly. Thank you Tim

My dealings are mostly with Chantelle - she is a pleasure to deal with.
We have some very tricky utility issues and Chantelle is on hand to assist with her calm manner and expertise.
She has extensive knowledge within the utility industry and that for me has been invaluable.
Well done Chantelle..!

I recently had an urgent matter arise on one of my housing developments and needed support quickly. I was passed on to Fiona by Harriet, who understood the urgency and was very helpful. Fiona at Affiliated Utilities went above and beyond to help resolve everything within a single afternoon, which made a significant difference to the project.
Throughout the process, Fiona was professional, friendly and highly responsive. She took ownership of the issue, communicated clearly and made what could have been a stressful situation feel straightforward and manageable.
Excellent customer service can be difficult to find, and Fiona’s dedication and positive attitude really stood out. A huge thank you to Fiona, Harriet and the team at Affiliated Utilities for the support and efficiency shown — it was genuinely appreciated.
Highly recommended — 5 stars.

We have been using Affiliated Utilities for nearly two years now and we wouldn't look at anyone else. They have ensured our energy prices are kept as low as possible and always respond very quickly to any queries. A very professional and trustworthy company to use.

I recently worked with Fiona and the team at Affiliated Utilities as part of a competitive gas procurement exercise for a large residential estate.

Although we ultimately proceeded with an alternative supplier arrangement, I was extremely impressed by the professionalism, responsiveness and transparency shown throughout the process.

Fiona took the time to explain the quotations in detail, challenge assumptions where appropriate and ensure we had a clear understanding of the costs, contract terms and associated risks before making a decision. Communication was always prompt, courteous and informative.

The tender process was handled professionally from start to finish and I would have no hesitation in recommending Affiliated Utilities to other property managers, managing agents and businesses seeking support with utility procurement and energy management.

Thank you again to Fiona and the wider team for their assistance.

Fiona is just awesome. She’s always on hand to guide you through the switch. Also managed to save quite a bit by going with her prices . Highly recommended

Gabriella always goes above and beyond to secure the best deals for my clients. She is always available when needed, supportive throughout the process, and a pleasure to work with.

Affiliated Utilities is an exceptionally professional energy broker that consistently delivers outstanding energy management services. Their expertise, market knowledge, and client-focused approach set them apart within the energy sector.

Affiliated Utilities has demonstrated a strong track record of securing competitive solutions tailored to the needs of our business. Their commitment to transparency, strategic procurement, and long-term value creation gives clients confidence in both cost management and energy efficiency outcomes.

The team combines industry insight with excellent customer service, ensuring that every engagement is handled with professionalism, responsiveness, and attention to detail. Affiliated Utilities continues to establish itself as a trusted partner for organisations seeking reliable and effective energy solutions.

Thanks to the team for always going the extra mile when it comes to meter installations and account adjustments. You genuinely make our lives so much easier compared to spending hours on the phone trying to sort issues out ourselves.

Your willingness to assist and the efficiency with which you handle everything is truly appreciated. As a managing agent, having reliable support like this definitely lightens the load for us. Gabriella has been great - Keep up the excellent work!

Excellent experience so far. Fiona in particular has been fabulous. Look forward to building a strong and long term working relationship with them

I am extremely pleased with the service provided by this company. Their team is always quick to respond, friendly, professional, and consistently willing to assist with anything needed.

I can honestly say I have never been happier dealing with a company. They have made both my life and work so much easier, and nothing ever feels like too much trouble for them.

Highly recommended to anyone looking for excellent service and support!

We have been working with AU for close to 3 years and they have been incredibly helpful, attentive and obtaining competitive rates. Shout out to Chantelle.

Pleased to be working with an attentive, receptive team who understand our needs and how to read the market to get us the best deals

Great information, clear and solution based. Thanks 🙏

Excellent, clear and concise information. A real support to our business. Thank you!