I initially was unimpressed with the help I was rendered by the in app agents, however, the customer service followed up via email and has been super helpful and supportive. I use Africhange alm... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I call them reliable and efficient in all my transactions. They are quick and easy to use and considerate with their rate.i have never use any other app to convert my money, apart from Africhange.they... Toon meer
Bedrijf heeft geantwoord
I had an excellent customer service experience when my transfer from my bank to my wallet didn’t go through. I had allowed Africhange some time to fix that but when the money wasn’t still deposited, I... Toon meer
Bedrijf heeft geantwoord
I tried to send money to the United States from Canada for the first time. Initially, the transaction did not go through, but I waited and also messaged the Customer service team. Then I tried again,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Betaalservice
- ook in
- Alternatieve financiële diensten
- Financiële instelling
- Niet-bancaire financiële diensten
Geschreven door het bedrijf
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Geschreven door het bedrijf
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Contactgegevens
3,9
Goed
678 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄
7 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
Please reach out to your account manager, emmanuel@africhange.com to assist you directly.
We are committed to continuous improvement to ensure you have a better experience.
Always on point
Always on point. Easy to use. If there is any issues, it gets resolved very quickly. Human agents and easy to access custom service. Just love it here. I send money to my loved ones in Africa.
2 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
There has never been a time Africhange…
There has never been a time Africhange treated me well so don't use the word "this time" please, it's not applicable here.
I am not pleased the way I was treated so I withdrew and kobotrade welcomed me excellently and I am cool with them.
Thanks.
13 september 2025
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
U have a worst cs
5 september 2026
Antwoord van africhange.com
Hello,
We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
It is fast
It is fast, convenient, reliable, and easy to use. The transaction was completed smoothly without any issues, and the process was very straightforward.
I appreciate the efficiency of the service and would highly recommend it to others.
4 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The transfer of 500$ I did since…
The transfer of $500 i did on September 2, 2026 had issue which i report to the customer service team. They tried as much as possible to resolve the issue as quick as they can. After some back and forth the recipient got her money and everyone was finally happy.
The customer service team were polite and helpful.
1 september 2026
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information about the transfer and assist you directly.
Thanks
Super Speed of Light delivery
2 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I had an excellent customer service…
I had an excellent customer service experience when my transfer from my bank to my wallet didn’t go through. I had allowed Africhange some time to fix that but when the money wasn’t still deposited, I reached out to the customer service team. The money promptly deposited and I was advised soon after.
2 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good customer service but too much time…
Good customer service but too much time in review. At least shorting the time will make it perfect
1 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I sent money since 2nd of September…
I sent money since 2nd of September today is the 7th and the person still hasn’t received the money . It delay has cost me so
Much
7 september 2026
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information about the transfer and assist you directly.
Thanks
Antwoord van africhange.com
Hello,
We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you within 24 hours, as we are a heavily regulated firm.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Very great customer service
Very great customer service. Responded to me very fast and solved my transaction that was pending issue in less than 10 minutes. Good service.
7 september 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
They haven't verify me for more than 24…
They haven't verify me for more than 24 hours
6 september 2026
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address about responding to the inquiry our compliance team sent to you.
Thanks
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address about responding to the inquiry our compliance team sent to you.
Thanks
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
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