All the products im using of yours are very good for my locs and wouldnt change it ive been searching for a while and now ive found it thank you
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your products feels and smells great on my hair but I noticed my hair needed a heavier hair oil than the cream provided. I recently bought your hair butter made in Honduras which everyone is raving ab... Toon meer
Bedrijf heeft geantwoord
Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Toon meer
Bedrijf heeft geantwoord
I have been using Afrocenchix for a number of years now, with the 'Sheen Hydrating Spray' being my daily go to. I have contacted Afrocenchix twice during the last 6 months with feedback. On both o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticabranche
- Cosmeticawinkel
- Cosmetisch productleverancier
- Gezondheids- en schoonheidsartikelen winkel
- Haarproductenwinkel
Over Afrocenchix
Geschreven door het bedrijf
Afrocenchix: Making Natural Simple
In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.
Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.
Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.
At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.
Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.
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Contactgegevens
Watford Metro Centre, Unit 13, Dwight Rd , WD18 9SB, London, Verenigd Koninkrijk
- info@afrocenchix.com
- afrocenchix.com
4,6
Uitstekend
1K reviews
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Great product
Great product. Customer service remains wonderful even as the company grows.
14 oktober 2024
Antwoord van Afrocenchix
Thank you for your wonderful review! We're thrilled to hear that you're enjoying our products and experiencing exceptional customer service.
We're passionate about delivering high-quality products and outstanding customer experiences, even as we grow. Your loyalty and trust mean the world to us!
Thank you for being part of the Afrocenchix family!
Consistently high level
Consistently high level of products and packaging and these products have transformed my hair health. So glad that I found this retailer.
14 oktober 2024
Antwoord van Afrocenchix
Thank you so much for your wonderful review! We're thrilled to hear that our products have made a positive impact on your hair health.
At Afrocenchix, we're committed to delivering high-quality products and exceptional packaging. Your feedback means everything to us!
We're grateful for customers like you who trust our brand. If you have any questions or need recommendations, please don't hesitate to reach out.
Keep enjoying healthy, beautiful hair!
Good product awful bottles!
The product contains to be great however the new bottles are awful and you can barely get the moisture, shampoo or conditioner out!
10 oktober 2024
Antwoord van Afrocenchix
Thank you for sharing your honest feedback! We're glad to hear that you like our product, but sorry to hear that our new bottles aren't meeting your expectations.
We apologize for the inconvenience you're experiencing with dispensing the product. We take your comments seriously and will pass them on to our packaging development team for review.
To further assist, please email us at info@afrocenchix.com with:
*Photos of the issue you're experiencing
*Your order number
This will help us investigate and resolve the issue promptly.
Thank you for your patience and cooperation. Your satisfaction matters!
Great service great product!
11 oktober 2024
Antwoord van Afrocenchix
Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying our product and experiencing great service from our team.
Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for your loyalty and trust in our brand.
Excellent products and quick delivery.
Excellent products and quick delivery.
The hydrating spray hydrates without causing shrinkage - I wonder how?
The oil is pleasant to use and smells lovely. Both have grown my 4b curls.
Been buying from Afrocenchix for a few years now.
9 oktober 2024
Antwoord van Afrocenchix
Hi Expat Teacher,
Thank you so much for your kind words and for being a loyal customer over the years! We’re thrilled to hear that our hydrating spray and oil have been working wonders for your 4b curls. It’s great to know the hydrating spray is giving you the moisture without the shrinkage—our team worked hard on that formula!
If you ever have questions or need assistance, feel free to reach out. Thanks again for your support!
great products & service
Products are amazing on my very thick, coarse 4c hair and the customer service is top notch.
30 september 2024
Antwoord van Afrocenchix
Thanks for the amazing review, Mrs. J! We're so happy to hear our products are working wonders on your 4c hair. We pride ourselves on delivering both top-quality products and excellent customer service, so this means a lot to us.
My package got to me in good time
1 oktober 2024
Antwoord van Afrocenchix
That's fantastic to hear, Lorna! We're always striving to provide speedy delivery. We hope you enjoy your purchase!
Your products smells lovely and it…
Your products smells lovely and it makes my hair feel so soft. I love it all .
23 september 2024
Antwoord van Afrocenchix
Thanks for the wonderful review, Georgia! We're thrilled you love the scent and the soft feeling our products give your hair. That's exactly what we aim for! Thanks for the 5 stars!
Great products and service
16 september 2024
Antwoord van Afrocenchix
Thanks for the great review, Pat! We're so glad to hear you love our products and service. We work hard to provide the best possible experience for our customers, and it's wonderful to know we're hitting the mark. Thanks for the 5 stars! 😊
Great Service
Cannot fault the service. I was kept informed every step of the way. From order to arrival. And I didn’t have to wait too long.
16 september 2024
Antwoord van Afrocenchix
That's wonderful to hear, Abi! We're committed to providing a smooth and transparent ordering process, so we're delighted you were kept informed every step of the way. Thanks for sharing your positive experience!
I love these products
I love these products, they have always made my hair feel beautiful. Number 1 product for my hair. The products ar not heavy on hair and leave it smelling fabulous.
12 september 2024
Antwoord van Afrocenchix
That's amazing to hear, Tisha! We're so happy that our products make your hair feel beautiful. It's wonderful to know they're your number one choice and that you love the lightweight feel and fabulous scent. Thanks for sharing your love for our products!
Crème de la crème
Amazing products made by genuine people. Super fast delivery. Orderd many times and always very happy about the experience!
9 september 2024
Antwoord van Afrocenchix
Thank you, Melanie for your kind words and 5-star review! We're so happy to hear that you love our products and appreciate the fast delivery. It's fantastic to have you as a repeat customer, and we'll continue working hard to provide an amazing experience every time you order.
Ordering was easy and delivery was…
Ordering was easy and delivery was swift. Great experience 👍🏾
4 september 2024
Antwoord van Afrocenchix
Hi Kathleen. Thank you for sharing your positive experience! We're thrilled to hear that you found the ordering process simple and the delivery quick. We appreciate your feedback and are committed to providing a seamless shopping experience.
Swift delivery of my order which had…
Swift delivery of my order which had all the products i requested.
2 september 2024
Antwoord van Afrocenchix
Thank you, J. Lawrence, for your positive feedback! We're thrilled to hear that your order was delivered swiftly and included all the products you requested. We strive to provide excellent service and ensure our customers receive their orders promptly and accurately. We appreciate your rating and hope you enjoy your Afrocenchix products!
Lovely products
Easy to order and quick delivery. Product is excellent. Love the scalp oil and the design of the bottle with the application tip. Consider changing the bottle to plastic.
21 augustus 2024
Antwoord van Afrocenchix
Thank you, Karen, for your kind words and 5-star review! We're delighted to hear that you had a positive experience with our ordering process and delivery speed. We're also thrilled that you love our scalp oil and its convenient applicator tip.
We appreciate your suggestion about the bottle material. We're always looking for ways to improve our products and packaging, and we'll definitely take your feedback into consideration.
I did not receive everything that I…
I did not receive everything that I ordered. Had to request a refund.
21 augustus 2024
Antwoord van Afrocenchix
We apologize for the inconvenience caused by the missing items in your order. We understand that this can be frustrating, and we want to make things right.
Please reach out to us at info@afrocenchix.com if you need further assistance with your refund or have any other concerns. We value your feedback and hope to serve you better in the future.
Customer Service
The customer service was helpful and efficient and replied promptly to my queries.
15 augustus 2024
Antwoord van Afrocenchix
Thank you, Mrs. Diane Smith, for your kind words and 5-star review! We're delighted to hear that you found our customer service helpful, efficient, and responsive. We strive to provide the best possible support to our customers, and your feedback is greatly appreciated.
Excellent products
I love Afrochix products. I bought the biotin oil this month and I must say that my hair feels even by now - softer and more moistened.
13 augustus 2024
Antwoord van Afrocenchix
Thank you, Nevo, for sharing your positive experience with our products! We're thrilled to hear that you love Afrocenchix and that the Biotin Oil is already making your hair feel softer and more moisturized. We appreciate your continued support and are excited to be a part of your hair care journey!
Antwoord van Afrocenchix
Thank you, Susan, for your positive feedback! We're glad to hear that your order arrived on time. We strive to provide efficient and timely delivery, and we're happy to know we met your expectations.
I am a first timer on buying these…
I am a first timer on buying these products and they brilliant for my children's hair 🙂
They are not dry and it's all natural as well so no added sulphates which no one needs.
I would recommend 🙂
My products came within 3 days 🤗
13 augustus 2024
Review zonder uitnodiging
Antwoord van Afrocenchix
Thank you, Lissa, for sharing your fantastic first-time experience with our products! We're thrilled to hear they're working wonders on your children's hair, keeping it moisturized and healthy. We're also glad you appreciate our commitment to natural ingredients and sulfate-free formulas.
We're delighted that your order arrived so quickly, and we appreciate your recommendation!
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