I love Afrori Books. I've shopped with them both online and in store and it's such a great experience. They have great products, they ship really quickly, and I love how easy it is to navigate genres... Toon meer
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Lees wat reviewers zeggen
Such a friendly store with a lovely team. Love the range of stories that they have and I have the longest wish list. Ive not been disappointed by any book from there yet. Recently started the monthly... Toon meer
Afrori is a very special place. A place of love, dedication, connectedness and kindness - a rare thing in our communities these days. As a bookshop it provides a much needed space to amplify and celeb... Toon meer
Easy-to-use website. Swift delivery. Great recommendations and wide range of genres and authors. I love Afori books in person but can’t get there often, so online is ideal.
Bedrijfsgegevens
Geschreven door het bedrijf
The biggest selection of books by black authors in Great Britain.
Contactgegevens
Afrori Books, North Road, Brighthelm centre,, BN1 1YD, Brighton, Verenigd Koninkrijk
- 07434655178
- customercare@afroribooks.com
- afroribooks.com
4,8
Uitstekend
452 reviews
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Poor customer service wouldn’t recommend
Chased 3 times over both email and instagram before finally receiving a reply telling me there was a mix up at the warehouse which was the reason for my order taking almost 2 weeks to arrive.
The books themselves are fine but customer service is very disappointing.
I requested my delivery fee to be refunded and my emails have been ignored.
10 maart 2024
Antwoord van Afrori Books
Hello Natalie. I am so sorry to hear that you were disappointed with our customer service as it is something we are renowned for. Having had a look at your account I can see that we did reply to your email, (maybe it is in your spam?) You had a 10% discount with your order and were offered a further 10% discount when your books were delayed.
Postage for all our customers is already subsidised and as your parcel was posted and did arrive we have already covered that cost, so as an independent we cannot afford to cover that cost for you as well as the 2 discounts you already received. We hope you enjoy your books, they are 2 of my favourites.
Please ignore my previous review my…
Please ignore my previous review my book arrived this afternoon.
I was overzealous expecting a faster delivery.
Thank you
21 maart 2024
Review zonder uitnodiging
Great first time experience!
The book was delivered in time and in excellent condition. Thank you!
8 maart 2024
Great independent book store
Ordered 2 books from Afrori Books. Great service. Easy to order & they arrived very quickly and packaged well. Now I just need to find the time to start reading them!
16 februari 2024
Amazing place, so much more than a bookshop!
Had an amazing time, went in looking for one book so of course walked out with ten and some earrings plus some complimentary book marks. Lovely shop that gave me and my wife a great welcome to Brighton xx
27 februari 2024
Good service from start to finish.
The original idea of providing information on books via emails is great & helped me to choose in the comfort of my home.
Then Afrori made the purchasing, posting & acquiring the book very easy.
7 februari 2024
On time delivery
7 februari 2024
Brilliant shop
Brilliant shop - loads of great books, really wide section. Friendly, helpful staff. Plus they do loads of excellent activities. The shop feels like a welcoming community space
14 februari 2024
in perfect condition and delivered…
Book in perfect condition and delivered promptly.
12 februari 2024
My order was processed quickly and…
My order was processed quickly and efficiently. I will definitely be ordering again.
12 februari 2024
Easy ordering experience
Easy ordering experience. Great selection. And my order arrived sooner than anticipated. Will use again.
8 februari 2024
Great bookshop
Easy to use and navigate website, great range of books and good prices.
8 februari 2024
Fantastic!
Used them for the first time. They kept me updated and sent the book out promptly. The book was undamaged and exactly as good a condition as if I'd picked it up from the store myself. Very happy and will use them again.
6 februari 2024
Great online buying experience
Received great updates on delivery and book arrived as promised in perfect condition
18 januari 2024
Check ou Afrori
I am glad I discovered Afrori because there are a lot of books I need to read.
14 januari 2024
Easy to use website ...
Easy to use website and order was despatched quickly so arrived in time for the birthday boy :-)
7 januari 2024
Really fast delivery and wonderful…
Really fast delivery and wonderful books! I will definitely order from you again :)
2 januari 2024
super fast delivery and very easy to…
super fast delivery and very easy to navigate the site, will purchase books from here again!
28 december 2023
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