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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My domain, which was not listed for sale and was locked, was stolen from me without my consent, approval, or payment. My domain was registered with a registrar unaffiliated with GoDaddy and Afternic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shout out to Julia, Kamen & Konstantin. Great service here, I felt listened to. People don't usually have nice things to say about Afternic support team but my experience is different.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Be extremely careful before listing domains with Afternic. I was shocked to learn they took a whopping 30% commission from my sale! It's like a third of what it was sold for. I did not realize th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Big thanks. Had a question regarding a listing and talked to Kamen. He began guiding me and then had another call that came in that I had to take quickly. Kamen followed up via email with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. E-commerceplatform

Geschreven door het bedrijf

Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace. Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

440 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,2

Alle reviews

(440)

88 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Only problem is getting paid without…

Only problem is getting paid without having to provide
- ymd of birth
- country of birth
- full bank account details
- W8 or W9 which reveals your SIN or SSN.
And for what, to get $75 after fees. No way I trust AfterNic or parent with such details of my life. They aren't a bank.

My big complaint is if AfterNic was not up front on the personal data that would be required to get paid, I expect if know in advance 90% of potential customers would just browse away from such a horrible operation. But they do not share anything in advance - Everything is a great UI experience until pay out time.

IMO avoid AterNic and parent GoDaddy like the plauge. They are fully aware of how they screw people and either get a domain without paying a dime or get personal data that is much more valuable. I am not accusing them of selling data, but they collect it and one day may be purchased by....

12 juni 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello d boyko,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

So far I'm impressed with this company

I've so far had a great experience with afternic. Just submitted a question, they responded within a few hours. I questioned their response & they responded again immediately with more info & exactly what I was looking for. Friendly & professional!

18 juni 2025
Review zonder uitnodiging
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Antwoord van Afternic

Hello Marissa ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 1 van de 5 sterren

They cost me $30k

They cost me $30k. Don't trust them with your domain names. Horribly slow and incompetent customer support. Endless delays. No service.

14 juni 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Ken,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Thumbs Up

I live in Arizonia. Someone in Arkansas got into my account. Within a very short time, the representatives in Afternic sent me an e-mail letting me know.Before any damage occurred , I was able to change my information with a new password and two way identification. I can't say enough about how I appreciated them being on it. They earned their 5 stars in my book.

9 juni 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Christine,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 1 van de 5 sterren

They steal your domain and lock you out

I put up a domain on sale with them, few months later my account was deleted but the domain is still on sale. Their contact page just throws an error 'something went wrong'. The problem appears to be with how accounts are linked between AfterNic and GoDaddy as on sign-on attempt a message comes up saying 'There's already an Afternic account associated with your email. button: Link Account' So you click Link Account and it asks you to sign in again, you enter the same exact email and it says 'You entered an incorrect username or password.' You try to reset the password, it says the user doesn't exist. It's called After Nic because after you register they nick your domain.

10 juni 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello domainUser,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 3 van de 5 sterren

The chat was Fine BUT Afternic needs new wording

The chat human was fine, but your automated email that comes after one has put up a domain for sale via go daddy is confusing. It just says there's been a new sign on from Phoenix AZ - and this is NOT TRUE - AND CONFUSING - it suggests the account has been hacked. Instead, it needs to say this:
"IF you just used godaddy to list a domain for sale, this email means only that you now have an account with afternic. YOU DO NOT NEED TO RESET YOUR PASSWORD OR DO ANYTHING ELSE. YOU'RE ALL SET!"
Check out how other companies like gmail handle things like this. The message needs to be CLEAR.

7 juni 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Mary ,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

My domain listed for sale without my consent

My domain, that I’ve owned for more than 2 years, has been listed for sale on this site and they’re doing nothing to take it down.

What kind of two-bit company lists products for sale without verifying ownership? Because of this I am moving my domains away from GoDaddy entirely.

28 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Nuan,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

the website doesnt function

the website doesnt function. I cannot link my godaddy account or list any domains for sale. Just a greyed out screen. Whats going on here?
Ps: details:
I had bought some domains and I wanted to list them on afternic. When I try to link my godaddy account to my afternic account, it doesn't work. The option to link accounts is greyed out. If I try to list or add domains, the screen stays mostly blank and does not allow me to do anything. In short, I want to list domains for sale, and it won't allow me to do so. Thank you.

26 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Ryan,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

They want their users to moderate their platform for them, pathetic

Afternic has a big problem with their third party domain listings, domains you own may be listed on their platform without your knowledge or will. Afternic's way of dealing with this is to put all responsibility on the current owner to sign up for their service, verify ownership via text record and then they'll allow you to remove the listing or alter the price, this is a bad business model, why should the responsibility of maintaining the listing accuracy of the platform fall on the end users? Their commission fees are also much higher than competitors. Update 6/3/25 - afternic asked me for more information to follow up weeks ago and they never replied to me, I think they ask everyone for more.details to manipulate the trust pilot system.

29 april 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Brian,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Quick Detailed Knowledgeable Pleasant

Quick Detailed Knowledgeable Pleasant

13 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello m J,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Beoordeeld met 5 van de 5 sterren

The team at afternic have been terrific…

The team at afternic have been terrific they always respond very fast and are very professional and polite, just yesterday evening I had an issue with one of my domains that needed verification and for some reason it stalled in this process, so I text support and told them about the issue , this morning before 5 am I received a response advising me that they have verified and my domain was now on the market for sale. I couldn't ask for a better outcome , well done to the team at afternic.

13 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Gerald,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 5 van de 5 sterren

Great support team

Great support team , I appreciate your efforts. Thank you

9 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Cheniti,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 1 van de 5 sterren

Not Releasing my funds for Domain Sale - Almost 6 Weeks

I sold a domain on 27th of March and they don't seem to be interested in releasing the funds. I have been buying and selling online for the last 25 years and it's no rocket science on how to add the payment details on a website. Despite adding the beneficiary details twice, they keep sending me emails to add the payment details. Firstly, they had an issue with my paypal account and after I sent a screen shot, they seemed fine with it. I also shared a screen shot of the added payment details but they continue to email me asking me to add the payment details. I am extremely frustrated with their unprofessional approach and it seems they have decided to keep the funds that they owe to me for my domain sale.

27 maart 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello DUTT,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 2 van de 5 sterren

Afternic disappointed

I am sorry to say I have had unimpressive experience with Aftenic, after an initial success. Their brokerage service seems unmotivated and lethargic at best. To date, there seem to have been several enquiries, which I wasn’t ever made aware of, all of which failed to convert into sales - I will be taking my business to one of their competitors if this continues for another week!

1 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Nick ,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

Website is completely broken

Website is completely broken, can't add domains, says session expired constantly.

1 mei 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Rob,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

Bad experience!

I am very disappointed and unhappy with your service. When I sold my domain, you took over $100 in fees without any clear explanation. I contacted support several times but got no reply. No communication, no transparency. This is not acceptable. You need to respond to your customers and be more clear about fees. Very bad experience.

31 maart 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Alex,

Thank you for your feedback. We do provide multiple ways to connect with our customer support. I have provided a link below to those resources:

https://www.afternic.com/contact

I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Fast and great service.

29 april 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Dragan,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 1 van de 5 sterren

brokerage service is garbage and this…

brokerage service is garbage and this greedy company want us to pay to do self brokerage.

10 leads has been stalled duo to late responses poor brokerage my outbound campaings are now meanless because of this company time to switch to another one

27 april 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Chaalal,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

They were quick to address my concerns…

They were quick to address my concerns and point me in the proper direction, thanks!

24 april 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello J.S.,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 1 van de 5 sterren

Scammers they didnt disclose a 30% fee…

Scammers they didnt disclose a 30% fee even when I mentioned what I needed for my domain and tranfered it out without payment. Do Not use them.Also I did fill my client number and they did reply and confirmed that thats how the do business dont trust the reply below. Avoid them. Same please dont trust the replu there is no clear disclosure when selling only after. Do not use their services

14 april 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Esteban,

Thank you for your feedback. All of our fee information is available online 24/7 at the following link;

https://www.afternic.com/legal/agreements/pricing-and-fees

My thanks,
JM

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